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Joe Rizza Acura
Orland Park, IL
2,155 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows:
Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success.
We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Communication
Service Time
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 4:30 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 4:30 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
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Showing 2,155 reviews
September 28, 2013
Easy to deal with, very informative and a great deal - overall a great experiences, which is rare compared to the competition since we went to other car dealerships. overall a great experiences, which is rare compared to the competition since we went to other car dealerships. More
by gek1
August 20, 2013
Joe Rizza Acura has a friendly, efficient and thoughtful staff. We traded in our leased MDX a newer model. All transactions proceeded quickly and smoothly. The training on our updated model was thorough staff. We traded in our leased MDX a newer model. All transactions proceeded quickly and smoothly. The training on our updated model was thorough. We left with a full tank of gas, a beautiful car, and a pleasant experience. More
by Pat398
Employees Worked With
John Heinz, Paul Kay, Ike Mohammed
May 14, 2013
Great guys to do business with. Really go the extra mile to please the customer! The dealership offered many incentives that simply weren't offered elsewhere. to please the customer! The dealership offered many incentives that simply weren't offered elsewhere. More
by mmath
Employees Worked With
Paul Kay, Chris Chojnowski
November 19, 2012
Dale and Chris provided an excellent Internet purchase experience on a almost-new 2012 Acura MDX Advance (<5000). Dale was very pleasant and straight forward to work with via email and over the phone. I experience on a almost-new 2012 Acura MDX Advance (<5000). Dale was very pleasant and straight forward to work with via email and over the phone. I made this purchase completely remotely and then flew in from Minnesota to pick up the vehicle. The vehicle was exactly as described and advertised. Chris was kind enough to pick me up at the airport making the entire process very smooth and easy. Thanks guys, I will consider Joe Rizza Acura for my next purchase (even considering they are out of state). More
by GregStark
Employees Worked With
Dale Morrone & Christopher Chojnowski, Chris Chojnowski
November 06, 2012
By far the best experience with a car dealer I have ever had. No run-around, no trying to add random charges. Worked out the price over the phone, got there and that was the price. Other dealers tried addin had. No run-around, no trying to add random charges. Worked out the price over the phone, got there and that was the price. Other dealers tried adding thousands of dollars in "dealer installed accessories", they agreed to a price + tax, title and license and that was the final price. Highly recommend this dealer. More
by nabilattaya
Employees Worked With
Nabil Attaya, Paul Kay, Chris Chojnowski
October 30, 2012
Ted and Denise made this the easiest car buying experience ever. Everything was ready and waiting for us when we got to the showroom. The RDX we were considering was washed, polished and ready to experience ever. Everything was ready and waiting for us when we got to the showroom. The RDX we were considering was washed, polished and ready to test drive as soon as we got there. Denise was especially attentive to us, ensuring that we got the best price possible for our trade-in as well as for the model we were thinking of purchasing. Honestly, we were just coming to look at the car but decided to buy on the spot because we knew we wouldn't get a better deal anywhere else. Kudos to Ted as well. As a long-time friend, I'd often heard all the stories about how he bends over backwards to help local Acura owners with their service needs to make it as simple and easy as possible. This time we got to see it in person as I know he worked closely with Denise to get everything set up for us. And frankly, Ted was the only reason why we even considered purchasing an Acura. You don't get customer service like that anywhere else! Thanks everyone. More
by lizrm
September 10, 2012
I had a good experience thank you. Gerard was very pleasant and honest. Pat was also reasonsable. He found a great car for our price point. pleasant and honest. Pat was also reasonsable. He found a great car for our price point. More
by summer.butler3
September 06, 2012
Bib toke me on a test drive of the new model of the vehicle I had and I liked it. He talked to the manager and the offered me a favorabble deal. vehicle I had and I liked it. He talked to the manager and the offered me a favorabble deal. More
by Donna Gierich
September 04, 2012
This was great experience I did find my car on yahoo I called Dale at Joe Rizza Acura He was very helpfull I drove 300 mile and I will do that agane if I have to and I recommend this dealer very much called Dale at Joe Rizza Acura He was very helpfull I drove 300 mile and I will do that agane if I have to and I recommend this dealer very much I love my 2010 Nissan Altima ls the price was god compare with Dealers here in Michigan O one more thing if you find you car u don't have to drive there u just have them deliver that much trust you can have on them Thank you Dale More
by Rreginasalon
Employees Worked With
Dale
August 31, 2012
My salesman Bob Caputo was very informative spent time with me to show me the workings of the car. He was friendly, courteous, knew his product. I feel he gave me a fair price I would recommend his ser with me to show me the workings of the car. He was friendly, courteous, knew his product. I feel he gave me a fair price I would recommend his services to all my friends who are in the market for a car. More
by pslavik
