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Joe Rizza Acura
Orland Park, IL
2,063 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows:
Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success.
We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 4:30 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 4:30 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
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Showing 2,063 reviews
November 05, 2011
The employee I worked with was good however, after I purchased my car and went back to get some additional work done, I came across another employee that was extremely rude and disrespectful. I was supp purchased my car and went back to get some additional work done, I came across another employee that was extremely rude and disrespectful. I was supposed to get some work done on a used MDX I purchased per the sales contract but the sales person who I signed the contract was not available and I wanted some clarity on some work that needed to be done so I was forwarded to another employee.....boy was this man the rudder customer service person I have ever met! He even went on to tell me "well you should have thought about it before you paid for the car" and that too in the worst possible attitude and the russet tone! Very unpleasant experience that happened two years ago but I will never forget it. I will also never buy a car from that dealership again. More
by ruchitewari
Employees Worked With
John Doe
October 10, 2011
This is new review for Joe Rizza Acura?, After I sent complaint to Joe Rizza Acura? about my new car experience, The General Manager John called me back and advised they will work out with us, and will r complaint to Joe Rizza Acura? about my new car experience, The General Manager John called me back and advised they will work out with us, and will replace 2012 Acura RDX 5-Spd AT SH-AWD for us. Thanks Joe Rizza manager help us to resolve the issue. More
by Junfu
Employees Worked With
General Manager John
September 28, 2011
Dale is just a great guy. He is so easy to work with..made my Internet buying experience so easy. Also worked with the manager John. He was bent over backwards to help me. Wonderful experience and with..made my Internet buying experience so easy. Also worked with the manager John. He was bent over backwards to help me. Wonderful experience and it took the car buying experience from dreadful to enjoyable! More
by fussygamer
Employees Worked With
2
