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Joe Rizza Acura
Orland Park, IL
2,103 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows:
Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success.
We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 4:30 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 4:30 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
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Showing 2,103 reviews
March 22, 2025
Not a Good experience at all the Car wasn’t prepared Right and the Low Voltage Battery Had to be Replaced. The app to do everything remotely is always not working. Acura / Honda Customer Service is Horr Right and the Low Voltage Battery Had to be Replaced. The app to do everything remotely is always not working. Acura / Honda Customer Service is Horrendous and the Dealership is no help whatsoever. Sold the car to me and no help. Then one of their salespeople Jay gave out all my personal information to the person who bought my trade-in. This Acura ZDX is the worst Vehicle I ever purchased its so bad that I'm considered payoff lease More
by JOE HART
Verified CustomerEmployees Worked With
March 18, 2025
It was a pleasure purchasing my Acura MDX from Pat Dazzo at Joe Rizza Acura in Orland Park. The whole staff valued my tight time frame I was on that weekend. We negotiated and came up with a deal that was f at Joe Rizza Acura in Orland Park. The whole staff valued my tight time frame I was on that weekend. We negotiated and came up with a deal that was fair for both sides. Thank You! More
by TOMWRIGHT10
March 16, 2025
Price on CarGuru was misrepresented. Dealer added bogus “safety inspection“ charge added over $1000 to advertised price. Otherwise friendly and reasonable accommodation for inspection a Dealer added bogus “safety inspection“ charge added over $1000 to advertised price. Otherwise friendly and reasonable accommodation for inspection and test drive. More
by JEFF.PAYNTER
Employees Worked With
March 11, 2025
I just bought an Acura Precision Certified 2023 MDX Advance from Joe Rizza Acura. The entire experience was absolutely phenomenal right from the start. I'm from out of state and called to check on the Advance from Joe Rizza Acura. The entire experience was absolutely phenomenal right from the start. I'm from out of state and called to check on the condition of the car. I had spoke with both Liz and Ramy and they shared facetime videos of the car, inside and out and assured me the car would look pristine. I made an appointment for me to make the over 7 hour round car trip to see the vehicle. The car was as promised! Pat the General Manager was a pleasure to work with! Robert was great at helping me dial in all of the tech features. Everything went very smooth and I couldn't have been happier. Highly recommend Joe Rizza Acura for anyone looking for a no-nonsense auto dealer who respects their customers. More
by DON.SAWALL
March 09, 2025
Poor after sale communication. Car had bad electric 12V Battery and got stuck in another state. Also Gave out my personal information to the customer that bought my Trade in Not Co Car had bad electric 12V Battery and got stuck in another state. Also Gave out my personal information to the customer that bought my Trade in Not Cool salesman Jay Not cool at all More
by JOE HART
Employees Worked With
March 03, 2025
I leased a 2024 Acura zdx from Joe Rizza. This is the 3rd vehicle I’ve leased from there. I worked with Pat Dazzo over the phone, and there were no surprises when I got to the dealership. Als This is the 3rd vehicle I’ve leased from there. I worked with Pat Dazzo over the phone, and there were no surprises when I got to the dealership. Also, Lenny and Tom were very knowledgeable and helpful. Would highly recommend this dealership. More
by FRANKHEIDI
March 01, 2025
Upgraded my Acura RDX to a more efficient one, worry free & stylish. Staff was friendly & a pleasure to do business with Joe RIzza Acura, Shout out to Gerard, Tony & Bill!! & stylish. Staff was friendly & a pleasure to do business with Joe RIzza Acura, Shout out to Gerard, Tony & Bill!! More
by JRTAYLOR52
February 16, 2025
The dealership was fantastic and we love the MDX. Cory was great showing us all the cars details and pairing our phones and positioning set up. Tony and Pat were very helpful and made you feel at hom Cory was great showing us all the cars details and pairing our phones and positioning set up. Tony and Pat were very helpful and made you feel at home. More
by KRATOCHWILL
