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Joe Rizza Acura

Orland Park, IL

4.7
2,083 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows: Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success. We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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8150 W 159th St

Orland Park, IL

60462

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Showing 2,083 reviews

April 13, 2014

GREAT! The consistency of courtesy, professionalism, and quality of work is why I rate Joe Rizze Accura GREAT. They are truly exceptional, and Ted Jurick as More

by schmengy2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 14, 2014 -

Joe Rizza Acura responded

Thank you so much for taking the time to provide such great feedback! Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that your experience with us was so positive. Ted is a key component of our team, and he will be thrilled to hear your compliments. We really appreciate this feedback, and I'll be certain to share this with him and to the rest of the staff. Please keep us updated if there's anything else we can do for you! Also, visit us on Facebook and Twitter for dealer updates and specials. Kind regards, Linda Tew - Marketing Director - ltew@rizzacars.com

April 08, 2014

This was our 2nd time using Joe Rizza Acura to purchase a MDX. We came back because we were so thrilled with the way we were treated the first time. Not only did they remember who we were, they remembered t More

by 51calf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kay, Jon Heintz, Ahmad Aburas, Omar Hammad
Apr 10, 2014 -

Joe Rizza Acura responded

It was a pleasure to read about your second purchase experience at Joe Rizza Acura. Congratulations on your MDX!  I'm glad to hear that our staff took such great care of you. It's fantastic that we have earned your trust and repeat business, and we look very forward to seeing you again in the future! Also, make sure to visit us on Facebook and Twitter to take advantage of our exclusive specials. Best regards, Linda Tew - Marketing Director - ltew@rizzacars.com

April 03, 2014

Everyone was very friendly. I bought an Acura suv and the price was very good. The dealer took really good care of me. I definitely recommend the dealer to everyone! More

by acervantes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul and John
Apr 04, 2014 -

Joe Rizza Acura responded

Thank you so much for taking the time to provide such great feedback! It's our pleasure to provide friendly and professional service to all of our customers, and I am extremely happy to hear that our team has taken great care of you. I'll be certain to pass along your compliments. I hope that you are enjoying your SUV fully and if you have any questions down the road, be sure to give us a call. Also, be sure to stay connected with us between visits on Facebook and Twitter. Kind regards, Linda Tew - Marketing Director - ltew@rizzacars.com

March 24, 2014

Can't say enough about buying a new car from this dealership! Above and Beyond service. Got the deal that was discussed and gave me everything I wanted in a vehicle, even got my vehicle elsewhere to More

by scracine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kay, Penny Nomikos
Mar 25, 2014 -

Joe Rizza Acura responded

Thanks so much for taking the time to write this review! Our team is focused on making the car buying experience both hassle-free and enjoyable, and I'm very pleased that your visit reflected our efforts. Congratulations on your new car! Please let us know if there's anything else we can do for you! Also, check us out on Facebook and Twitter to stay connected with dealer news and promotions. Kind regards, Linda Tew - Marketing Director - ltew@rizzacars.com

March 09, 2014

My overall experience was good. After some back and forth we were able to come to a price I was comfortable with. Omar Hammad was very accommodating and up front with the pricing on the extended warra More

by jcg9777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Chris Chojnowski, Jon Heintz, Omar Hammad
Mar 10, 2014 -

Joe Rizza Acura responded

We love hearing about customers that have a great experience at Joe Rizza Acura and we are glad you are one of them!  We know that buying a car is an important decision and we are proud that you chose our dealership. Omar will be very happy to hear about your positive experience with us. Please feel free to contact us if you have any questions on your new vehicle. Kind regards, Linda Tew - Marketing Director - ltew@rizzacars.com

March 04, 2014

Donna Gallate was an awesome saleswomen to deal with. Donna provided me with a great price and worked with me to get me my dream car. She made arrangements to get me my brand new car all the way from Wi More

by Bbailey21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna Galatte
Mar 05, 2014 -

Joe Rizza Acura responded

Thank you for taking the time to share your feedback and congrats on your new car! I am very pleased to hear that our consistent professionalism and great customer service has earned your repeat business. I hope you are continuing to enjoy your purchase from Joe RIzza Acura. I'll be sure to pass along your kind remarks to Donna as well. We can’t wait to see you for your future purchase or next servicing appointment. Be sure to check out our latest deals on Facebook and Twitter before you come in. Kind Regards, Linda Tew - Marketing Director - ltew@rizzacars.com

February 28, 2014

This dealership has the most friendly and helpful staff, very hospitable. I purchased the vehicle I wanted at a very great price, and would recommend Penny and Paul to anyone. More

by andriellecap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Penny Nomikos, Paul Kay
Mar 03, 2014 -

Joe Rizza Acura responded

Thanks so much for this great review and congratulations on your new vehicle! We try to create a friendly and professional experience for all of our customers. The fact that you go out of your way to support our business means a great deal to us. If you need anything else at all, please come back to see us. Also, check out Facebook and Twitter for exclusive content and deals. Best Regards, Linda Tew - Marketing Director - ltew@rizzacars.com

February 24, 2014

Acura Care would not authorize replacing the rear springs on my 2009 MDX claiming that that the sagging springs (at 62,00 miles) was from normal wear & tear and therefore were not covered. Since I am a good More

by chuckmdx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Charlotte Guinta
Feb 25, 2014 -

Joe Rizza Acura responded

Thank you for taking the time to write this fantastic review and assign our dealership such a wonderful star rating! We work very hard to ensure that each of our customers is 100% satisfied with the Joe Rizza experience. We look forward to working with you again; be sure to take advantage of our exclusive specials by visiting us on Twitter and Facebook. Regards, Linda Tew - Marketing Director - ltew@rizzacars.com

February 15, 2014

The service I received at Joe Rizza Acura was excellent. From the moment I arrived, I was quickly met by Chris Kaller and he had all my information in the computer and he listened as well as checked my vehi More

by tammisue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Charlotte Guinta
Feb 26, 2014 -

Joe Rizza Acura responded

I am thrilled to read this excellent feedback regarding your experience with our service center! Thanks for taking the time to share this review and rating. We understand that having your car serviced can be stressful, therefore we strive to create a stress-free and welcoming environment for every customer. It is rewarding to hear when our team is working toward this goal. We appreciate your continued business and look forward to seeing you for any of your future needs! Best, Linda Tew - Marketing Director - ltew@rizzacars.com

February 11, 2014

Outstanding customer service from start to finish. From inquiring via email to driving off the lot in my new 2014 Acura MDX ADVANCE. Love it More

by mboriqua69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jon Heintz, Ahmad Aburas
Feb 26, 2014 -

Joe Rizza Acura responded

I appreciate your kind words. Thanks for sharing this excellent review and star rating! Our team will be pleased to hear that they provided you with a pleasant experience from start to finish. Congratulations on your new Acura! I hope you are enjoying it so far and look forward to seeing you back for anything else you may need. Best, Linda Tew - Marketing Director - ltew@rizzacars.com

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