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Joe Rizza Acura

Orland Park, IL

4.7
2,084 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows: Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success. We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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8150 W 159th St

Orland Park, IL

60462

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Showing 2,084 reviews

August 29, 2014

Always great service. I have worked with Matt and Charlotte many times. Chris took care of me on my last visit and was very good. I've been going to Joe Rizza Acura for ove More

by dikoz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Charlotte Guinta
Aug 29, 2014 -

Joe Rizza Acura responded

Diane, thank you for taking the time to write this fantastic review! Our entire team is committed to providing top-notch customer service, and I’m thrilled this commitment has been made evident to you during your many visits. I'll be sure to pass along your kind words to Matt, Charlotte and Chris as well. We greatly appreciate your loyalty to our dealership! Please keep us updated if there’s anything else we can do for you. Also, be sure to stay connected with us between visits on Facebook and Twitter. Best regards, Linda Tew - Marketing Director - ltew@rizzacars.com

August 25, 2014

Oil Change Turned into New Car After my 2003 Acura RL needed $2,500 put into it I decided to take a walk around the lot to see what my options would be if I didn't want to spend tha More

by TonyP2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna Galatte, Omar Hammad
Aug 26, 2014 -

Joe Rizza Acura responded

Tony, we are so glad to hear that Omar and Donna were able to help make your car buying experience a good one. We love hearing about customers coming on the lot with no intention to buy, and ended up with a car the same day! We appreciate your business and look forward to serving you again. Also, find us on Facebook and Twitter to stay connected with dealer news and specials. Kind regards, Linda Tew - Marketing Director - ltew@rizzacars.com

July 15, 2014

Joe Rizza Acura Friendly and helpful Thumbs up!! Quick service. Free shuttle service to the mall. Clean environment ,very informative service personnel. Answered all More

by Kelz hutch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 16, 2014 -

Joe Rizza Acura responded

Kelz, thank you so much for taking the time to provide such great feedback! Our primary focus is to provide each and every customer with friendly and efficient service, and I am extremely happy to hear that your experience with us was so positive. It's fantastic that we have earned your repeat business, and we look forward to seeing you again in the future! In the meantime, be sure to stay connected with us on Facebook and Twitter for exclusive content and deals. Kind regards, Linda Tew - Marketing Director - ltew@rizzacars.com

July 10, 2014

Great Service Great service in a timely fashion and offered to hand wash car. I was very satisfied bringing my vehicle here and would come back in the future. More

by clk001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 11, 2014 -

Joe Rizza Acura responded

Thank you for taking the time to write this great review! We work very hard to ensure that each of our customers is 100% satisfied with the Joe Rizza Acura experience, and I'm thrilled that your visit was so positive. It's fantastic that we have earned your repeat business, and we look forward to seeing you again in the future! In the meantime, be sure to stay connected with us on Facebook and Twitter for exclusive content and deals. Kind regards, Linda Tew - Marketing Director - ltew@rizzacars.com

July 05, 2014

service Always well taken care of with exceptional service. They are fantastic ! This car is an oldie, but the service and dealer care is outstanding. Every v More

by kappa1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Charlotte Guinta
Jul 07, 2014 -

Joe Rizza Acura responded

We truly appreciate you taking the time to leave us this great feedback! We strive to provide exceptional customer service in all aspects of our dealership, and I'm glad to hear our team always take such great care of you. Keep us updated if there's anything else we can do for you. Also, follow us on Facebook and Twitter to stay in the loop with dealer news and specials. Kind regards, Linda Tew - Marketing Director - ltew@rizzacars.com

June 30, 2014

SECOND CAR FROM JOE RIZZA ACURA Last year 2013 , I bought a used car from Joe Rizza and was very happy. This year someone hit and totalled my car and I had to find another. I immedia More

by JPurefoy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ike Mohammed
Jul 01, 2014 -

Joe Rizza Acura responded

We love hearing about customers that have a great experience with us and we are glad you are one of them! I hope that you are enjoying your new Honda Accord! We appreciate your business and look forward to serving you again! Also, visit us on Twitter and Facebook for access to our exclusive specials.  Kind regards, Linda Tew - Marketing Director - ltew@rizzacars.com

June 27, 2014

Great service. Was a little tense at first but the guys came through and we are very happy with outcome. Staying with Joe Rizza as long as we can. Great people and More

by robher27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 27, 2014 -

Joe Rizza Acura responded

Robher, thank you for writing this fantastic review! It is of the utmost importance that our guests leave our dealership with a positive experience and our team will be happy to hear that their great customer service has made another satisfied customer. We appreciate your business and look forward to serving you again! Also, visit us on Twitter and Facebook for access to our exclusive specials.  Kind regards, Linda Tew - Marketing Director - ltew@rizzacars.com

June 23, 2014

Excellent Service The service advisors at Joe Rizza Acura do a great job. Matt Fondren, Charlotte Guinta and Chris Kailer are all very proficient. I've dealt with Cha More

by acuramdx1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Charlotte Guinta
Jun 24, 2014 -

Joe Rizza Acura responded

Thank you for writing this great review, Marty! I'm happy to hear that our team has consistently provided you with the outstanding customer service we strive to deliver to each of our guests. I'll be sure to pass along your kind words to Charlotte, Matt and Chris as well. We're thankful for your repeat business! Please let us know if there's anything else we can do for you. Also, be sure to stay connected with us on Twitter and Facebook for dealer updates and specials. Kind regards, Linda Tew - Marketing Director - ltew@rizzacars.com

June 19, 2014

Great People - Great Service I spent my afternoon at Downtown Acura and was very disappointed with Cocky sales staff - huge turn off for the customer. Headed to Joe Rizza in Orlan More

by MFIM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Paul Kay, Jon Heintz
Jun 20, 2014 -

Joe Rizza Acura responded

It was a pleasure to read about your recent experience with our dealership. Our team will be thrilled to hear how their great customer service has produced another satisfied customer. I'll be sure to pass along your kind words to Jon as well. I hope that you are enjoying your new ILX! We appreciate your recommendation, and we look forward to seeing you again in the future! In the meantime, be sure to stay connected with us on Facebook and Twitter. Kind regards, Linda Tew - Marketing Director - ltew@rizzacars.com

June 07, 2014

Great Dealer! Paul is amazing! He worked with us and got us the best deal he could. We are grateful and would recommend him to everyone!!! We would recommend him to More

by MrsMccullum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kay
Jun 09, 2014 -

Joe Rizza Acura responded

Thank you for writing this review! Paul is a great people person, and he strives to create a positive buying experience for every customer. He will be very happy to hear that he was successful in that endeavor. Congrats on your new car! We appreciate you recommendation and if you have any further needs, please come back to see us. Also like/follow us on Facebook and Twitter to stay connected with special events and deals. Kind regards, Linda Tew - Marketing Director - ltew@rizzacars.com

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