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Joe Rizza Acura

Orland Park, IL

4.7
2,075 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows: Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success. We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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8150 W 159th St

Orland Park, IL

60462

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Showing 2,075 reviews

May 05, 2015

Service Impossible to make the experience better. I took an MDX for a routine maintenance issue. By accident, things took an unexpected turn. However, the Ser More

by Acura owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 06, 2015 -

Joe Rizza Acura responded

Thank you for the awesome feedback! Matt is an excellent service advisor and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. We thank you again and be sure to like us on Facebook and follow us on Twitter to catch the latest service specials! Nora Rizza- Customer Service Manager- nrizza@rizzacars.com

April 30, 2015

Great Experience I had a great experience at Joe Rizza Acura! I started looking on their website and I saw a car I was interested in. Therefore I enter my info to be c More

by Car dude
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ahmad Aburas, Omar Hammad
Apr 30, 2015 -

Joe Rizza Acura responded

We cannot thank you enough for your wonderful review of Joe Rizza Acura and for your referrals! It was a pleasure to assist you and please let us know when we can do so again! Nora Rizza- Customer Service Manager- nrizza@rizzacars.com

April 22, 2015

Tip Top Service The service at Joe Rizza Acura in Orland Park cannot be matched for its service.. Always treated like royalty and can rely on efficient and accurate r More

by schmengy2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 30, 2015 -

Joe Rizza Acura responded

Thank you for the feedback! One of our top priorities is exceptional customer care and we are proud that this was offered to you during your recent visit. If you haven't yet, check us out on Facebook and Twitter for access to our special offers! Nora Rizza- Customer Service Manager- nrizza@rizzacars.com

April 22, 2015

Great service and very professional This dealership proves great service for ten years now. Price for work done was reasonable. Love the hand wash and vacuum. Definitely will be back. More

by Julie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 30, 2015 -

Joe Rizza Acura responded

Julie, Thank you for your outstanding rating of our service department. We appreciate the opportunity to service your vehicle needs and look forward to doing so in the future. Thanks for taking the time to write the review. It really matters to our dealership! Nora Rizza- Customer Service Manager- nrizza@rizzacars.com

April 21, 2015

Received good service I brought my 1999 Acura in to have some work done so it would pass emissions. Ted was extremely helpful and got the work done in a reasonable length o More

by Aj123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 30, 2015 -

Joe Rizza Acura responded

Hi and thanks for the great feedback! We're very happy that Ted was there to give you the customer service we know you deserve! Thank you again and we look forward to seeing you again! Nora Rizza- Customer Service Manager- nrizza@rizzacars.com

March 25, 2015

Simply the Best My 2005 TL runs like the day I bought it new from them. Service to Parts (Ted, Brad, Matt, Charlotte, Chris and others), it doesn't get any better!! More

by jgk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : all the porters, Charlotte Guinta
Mar 26, 2015 -

Joe Rizza Acura responded

We appreciate your kind words. We feel our service department is what makes Joe Rizza Acura special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Kind regards, Nora Rizza- Customer Service Manager- nrizza@rizzacars.com

March 23, 2015

OUTSTANDING SERVICE & WORTH THE DRIVE!!!!! We have owned Acura's since 2004, I have an RDX and my husband has an MDX. I have been to all the dealerships in the area and the Service Department More

by RDX/MDX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jerry Johnson
Mar 24, 2015 -

Joe Rizza Acura responded

We appreciate you giving us this review and 5-star rating! We're glad to have Matt and Jerry on our team and that we could provide you with a great experience. We are truly dedicated to providing quality customer service in all areas of our dealership. It is great to know you have been doing business with us for the past several years. Going the extra mile for our customers is something we take great pride in, and we are glad to have your vehicle given back to you always in excellent shape. Our customers mean everything to us and we are glad to have you as a loyal customer of Joe Rizza Acura. Thanks again and we look forward to seeing you again soon. Take care! Best regards, Nora Rizza- Customer Service Manager- nrizza@rizzacars.com

March 23, 2015

Best Car Buying Process & Service Ever! Looking for a car since Sept. 2014, I was frustrated. Joe Rizza Acura made this experience special and easy. Great Service & Team! Love the teamwork More

by L. Deonne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Dazzo, Ahmad Aburas, Tim Granger, Omar Hammad
Mar 24, 2015 -

Joe Rizza Acura responded

L, thank you and congratulations on your purchase! We are so very pleased that we could make your visit easy and special, and we believe that's how every car buying experience should be. We look forward to seeing you soon and hope that you enjoy your new car! Best regards, Nora Rizza- Customer Service Manager- nrizza@rizzacars.com

March 05, 2015

Great Service I took my vehicle in for transmission fluid service and a wheel alignment. This was my first time taking my vehicle to this dealership. I chose this A More

by JD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 05, 2015 -

Joe Rizza Acura responded

Hi JD and thank for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Joe Rizza Acura. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Kind regards, Nora Rizza- Customer Service Manager- nrizza@rizzacars.com

March 03, 2015

Joe Rizza Acura is TOP NOTCH!!! I have been an Acura owner since 2007, and I plan to continue purchasing Acuras! My 2007 TSX and my 2013 RDX have both been purchased and serviced at More

by absando
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 03, 2015 -

Joe Rizza Acura responded

Amy, Joe Rizza Acura thanks you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your Five Star Review! We thank you for continually trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again! Best regards, Nora Rizza- Customer Service Manager- nrizza@rizzacars.com

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