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Joe Rizza Acura

Orland Park, IL

4.6
2,110 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows: Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success. We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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8150 W 159th St

Orland Park, IL

60462

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Showing 2,110 reviews

April 02, 2017

Excellent service! Excellent service, very polite and helpfull to customers. Convenient waiting room. Very good selection of accessories in the parts department. Also I More

by Magic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Stratton
May 16, 2017 -

Joe Rizza Acura responded

We appreciate your marvelous feedback. It is our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as polite and helpful service to our guests. Please come see us for any future needs! Thanks again. Warm regards, Rawan Altaher - raltaher@rizzacars.com

March 19, 2017

Wow! Great experience I worked with Denise Maniakouras and Pat Dazzo on the purchase of my MDX. Denise was very professional, informative and courteous. She gave me options More

by Dgwed2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Manikouras
May 16, 2017 -

Joe Rizza Acura responded

Thank you for your amazing feedback and recommendation. I am very pleased to hear our professionalism and honesty has earned your business. Our highest priority is satisfying our guests and I am delighted to know that Denise was very professional, informative, and courteous during your purchase. Once again, we appreciate your business and I'll be certain to share your compliments with Denise, Pat and the rest of the staff. Warm regards, Rawan Altaher - raltaher@rizzacars.com

March 04, 2017

Excellent and knowledgeable Sales Company Pat Dazzo was my first contact via telephone. I told him I was very interested in the Acura RDX and he quoted a price that I found hard to refuse. Pat More

by Jeanne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerard Dumas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Manikouras, Omar Hammad
Mar 06, 2017 -

Joe Rizza Acura responded

Thank you for sharing your experience with us, Jeanne! We work incredibly hard to exemplify our commitment to customer care and I’m glad to hear that our team did an excellent job in helping with your purchase. Please keep us in mind for your future auto needs as we are always here to assist you. Best, Rawan Altaher - raltaher@rizzacars.com

March 03, 2017

Rude and disrespectful salesperson I purchased a used vehicle from Denise Maniakouras. The vehicle gave me problems from the moment I bought it. I told the salesperson about the prob More

by Unhappy buyer
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Denise Manikouras
February 24, 2017

Rizza Acura great experience every time! On 02-12-2017 I purchase my #5 Acura from Rizza Acura my sales lady Dennis Manikouras has been selling us cars since 2004 and every experience has bee More

by Octavio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Manikouras
Feb 27, 2017 -

Joe Rizza Acura responded

Hi Octavio and thank you! I am glad to hear that Denise has always treated you with excellent customer service and we can't tell you how much we appreciate your customer loyalty! We thank you so much! Best, Rawan Altaher - raltaher@rizzacars.com

February 14, 2017

Outstanding Denise Maniakouras sold us our Acura MDX. We could not be more pleased with her service and the car. She was very knowledgeable, friendly, and kind. S More

by agaw1989
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Manikouras
Feb 16, 2017 -

Joe Rizza Acura responded

Thanks for your outstanding review! We're glad to hear that Denise was friendly, knowledgeable, and kind! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Rawan Altaher - raltaher@rizzacars.com

February 10, 2017

Bad service and do not honor a good reputation. Denise Maniakouras sold me a car and one month later the engine was giving me problems. I went back to the salesperson, Denise Maniakouras, and was t More

by Purchaser of very bad mercedes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Denise Manikouras
July 28, 2016

Great Experience Matt at the Service Desk is always a pleasure to work with. I met the GM, Patrick Dazzo and he made it a fantastic experience. He was so accommodating More

by Thankful_1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2016 -

Joe Rizza Acura responded

Thanks for the positive feedback. We're very happy to hear that you enjoyed your visit here with Matt and Patrick at Joe Rizza Acura. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Best, Rawan Altaher - raltaher@rizzacars.com

July 05, 2016

excellent customer service GM Pat Dazzo is as professional as they come. He and his staff provide a stress free and easy car buying experience. Sales person Denise Manikouras More

by c-m-williams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Manikouras, Omar Hammad
Jul 13, 2016 -

Joe Rizza Acura responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that Pat and Denise were able to meet your needs. At Joe Rizza Acura, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Best wishes, Rawan Altaher - raltaher@rizzacars.com

June 17, 2016

Service manger and staff are the best The service department is the best that I ever experienced in my 35 years of having service done to my cars. Ted the service manager is such a nice p More

by Frank R.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Guinta
Jun 20, 2016 -

Joe Rizza Acura responded

Frank, thank you for your kind words. We feel our service department is what makes Joe Rizza Acura special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visits. We will share your comments with Ted, Charlotte, Matt and Chris and we look forward to seeing you for your next service appointment! Best regards, Julie Leblanc, JLEBLANC@RIZZACARS.COM

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