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Joe Rizza Acura

Orland Park, IL

4.7
2,065 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows: Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success. We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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8150 W 159th St

Orland Park, IL

60462

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Showing 2,065 reviews

September 11, 2015

Basic oil change and inspection Chris listened carefully while I ask a few questions pertaining to my car very professional and I would recommend this dealership to anyone for servi More

by jacobkar4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 14, 2015 -

Joe Rizza Acura responded

Thank you for your review, Jacob. We're glad to have Chris on our team and that we could provide you with a great experience. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! Nora Rizza- Customer Service Manager- nrizza@rizzacars.com

August 31, 2015

Excellent New Car Leasing Experience Initially contacted Chris (sales manager) by phone and later at the dealership was introduced to Denise who placed me in my new TLX! Both were great t More

by bob y
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Chojnowski, Denise Manikouras
Sep 02, 2015 -

Joe Rizza Acura responded

Hi Bob and thank you! We can't tell you how much we appreciate your customer loyalty! We thank you so much and make sure that you're following us on Twitter and have liked us on Facebook to get great specials! Nora Rizza- Customer Service Manager- nrizza@rizzacars.com

August 26, 2015

Chris is great Basic oil change and inspection. Chris listened to me and took care of business. I would recommend this dealer for service. I did not buy a car fr More

by Nick60443
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 26, 2015 -

Joe Rizza Acura responded

Nick, We are pleased to hear that you had an excellent experience with Chris. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Also, take advantage of our most recent online specials available through our Facebook and Twitter pages. Nora Rizza- Customer Service Manager- nrizza@rizzacars.com

August 24, 2015

Drove in from Kalamazoo Well worth the drive! Very pleased with our purchasing experience. Staff/Team was very helpful, friendly and professional. We would highly r More

by Kbetts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Manikouras, Ahmad Aburas, Omar Hammad
Aug 26, 2015 -

Joe Rizza Acura responded

Thank you for the wonderful review and for driving to Joe Rizza Acura to do your business. We will continue to offer the best car buying experience to each and every customer we come in contact with. Thank you again for your kind words and business. Check us out on Facebook and Twitter for access to our exclusive specials. Nora Rizza- Customer Service Manager- nrizza@rizzacars.com

August 23, 2015

AMAZING service department and team! I live in Bolingbrook and drive all the way to Orland Park just for the major service that Joe Rizza Acura Service Department and staff provide for Ac More

by Mira
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Charlotte Guinta
Aug 25, 2015 -

Joe Rizza Acura responded

Mira, We appreciate your kind words. We feel our service department is what makes Joe Rizza Acura special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Nora Rizza- Customer Service Manager- nrizza@rizzacars.com

August 22, 2015

A1 Service Had A 1 service performed today on 2013 R D X In at 11:40 am out by 12:00. Excellent service. Received coupon for $10.00 off next oil change More

by MightyMoReese
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlotte Guinta
Aug 25, 2015 -

Joe Rizza Acura responded

Thank you so much for your review! We really appreciate your business and are so happy that we could provide excellent service to you and your vehicle. We look forward to serving you again! Nora Rizza- Customer Service Manager- nrizza@rizzacars.com

August 13, 2015

High Caliber Sales Experience Negotiated purchase of new car from the comfort of my home. Internet salespeople, Ahmad and John, = wonderful. Salesman, Tim Granger's, delivery of v More

by Overhead34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John (Internet Sales) and Tony (Finance), Ahmad Aburas, Tim Granger
Aug 14, 2015 -

Joe Rizza Acura responded

We truly enjoyed reading your comments and would like to thank you for your kind words. We value your comments as this allows us to maintain and improve the service we provide to meet the most demanding needs of our valued customers. Thank you again and we look forward to assisting you with your future sales and service needs. Nora Rizza- Customer Service Manager- nrizza@rizzacars.com

August 10, 2015

Excellent service received each visit. The maintenance or service required is always explained thoroughly. Ted, the service manager, and staff are always ve More

by twiggy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 12, 2015 -

Joe Rizza Acura responded

Twiggy, Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Ted and the rest of our staff were able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Nora Rizza- Customer Service Manager- nrizza@rizzacars.com

August 06, 2015

Exceptional Service, Quality and Wait Time From the initial call to book my service appointment until the time I departed, the staff was warm and welcoming. All of my concerns were addressed a More

by TN Girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 07, 2015 -

Joe Rizza Acura responded

Thank you for taking the time to tell us about your experience at Joe Rizza Acura. We do put a premium on customer care, best amenities and of course great service, and we are glad that to know that our guests appreciate all our efforts. You can be sure that we will share this with the rest of the team because words of appreciation never fail to inspire us to be consistent in providing excellent service. Nora Rizza- Customer Service Manager- nrizza@rizzacars.com

July 31, 2015

Service Great Dealer to do business with. Excellent Service Dept... Did not have to wait long for my car to be serviced. Charlotte Guinta was a great service More

by Tom C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlotte Guinta
Aug 03, 2015 -

Joe Rizza Acura responded

Thank you so much for your review, Tom! We really appreciate your business and are so happy that Charlotte could provide great service to you and your vehicle. We look forward to serving you again! Nora Rizza- Customer Service Manager- nrizza@rizzacars.com

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