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Joe Rizza Acura
Orland Park, IL
2,077 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows:
Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success.
We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 4:30 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 4:30 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
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Showing 2,077 reviews
March 03, 2017
Rude and disrespectful salesperson I purchased a used vehicle from Denise Maniakouras. The vehicle gave me problems from the moment I bought it. I told the salesperson about the prob I purchased a used vehicle from Denise Maniakouras. The vehicle gave me problems from the moment I bought it. I told the salesperson about the problems. When I brought the vehicle in for their service to look at the problems, the salesperson came out and was verbally abusive. I wonder if the owner is aware the salesperson is rude and chasing customers away. More
by Unhappy buyer
Employees Worked With
Denise Manikouras
February 24, 2017
Rizza Acura great experience every time! On 02-12-2017 I purchase my #5 Acura from Rizza Acura my sales lady Dennis Manikouras has been selling us cars since 2004 and every experience has bee On 02-12-2017 I purchase my #5 Acura from Rizza Acura my sales lady Dennis Manikouras has been selling us cars since 2004 and every experience has been great and stress free we always treated with excellent customer service and she explains in detail every option in vehicle. I and my wife will return for future purchases and service is great too. More
by Octavio
Employees Worked With
Denise Manikouras
February 14, 2017
Outstanding Denise Maniakouras sold us our Acura MDX. We could not be more pleased with her service and the car. She was very knowledgeable, friendly, and kind. S Denise Maniakouras sold us our Acura MDX. We could not be more pleased with her service and the car. She was very knowledgeable, friendly, and kind. She answered all of our questions. It was a great pleasure buying the car from her. In the future if I have to buy any other car, she will be the person I will go to. Thanks Denise for making buying a car this pleasureable! More
by agaw1989
Employees Worked With
Denise Manikouras
February 10, 2017
Bad service and do not honor a good reputation. Denise Maniakouras sold me a car and one month later the engine was giving me problems. I went back to the salesperson, Denise Maniakouras, and was t Denise Maniakouras sold me a car and one month later the engine was giving me problems. I went back to the salesperson, Denise Maniakouras, and was told since the car was Mercedes they do not have those parts and told me to go to a Mercedes dealer. I did, and the Mercedes dealer told me to return the car immediately to where I bought it. I asked the salesperson why she sold it me if she did not the history of the car. I trusted her because I know her many years and was shocked that she sold me a bad car because Rizza knows the history of the car. I will never go back to buy another car from that dealer and salesperson because they do not honor the sale of the cars they sell. I am very upset and disappointed. I would never recommend anyone going there to purchase a vehicle. In my opinion, and my terrible experience with them, I would never recommend this dealership again. And this is the teuth. I paid good money to buy a car and it ended up having terrible problems after only a month. I was NOT at all satisfied with the dealer and the salesperson More
by Purchaser of very bad mercedes
Employees Worked With
Denise Manikouras
July 28, 2016
Great Experience Matt at the Service Desk is always a pleasure to work with. I met the GM, Patrick Dazzo and he made it a fantastic experience. He was so accommodating Matt at the Service Desk is always a pleasure to work with. I met the GM, Patrick Dazzo and he made it a fantastic experience. He was so accommodating, kind, and caring! Thank you for the great experience! Excellent service all the way around! More
by Thankful_1
July 05, 2016
excellent customer service GM Pat Dazzo is as professional as they come. He and his staff provide a stress free and easy car buying experience. Sales person Denise Manikouras GM Pat Dazzo is as professional as they come. He and his staff provide a stress free and easy car buying experience. Sales person Denise Manikouras was knowledgeable and a delight to work with. I highly recommend Rizza Acura for your future car purchases. More
by c-m-williams
June 17, 2016
Service manger and staff are the best The service department is the best that I ever experienced in my 35 years of having service done to my cars. Ted the service manager is such a nice p The service department is the best that I ever experienced in my 35 years of having service done to my cars. Ted the service manager is such a nice person and it is reflected with his staff, Charlotte, Matt & Chris. They all are excellent and friendly. Every visit I made there was a great experience. I always get great and timely service. I would highly recommend them! Sincerely, Frank R. More
by Frank R.
June 07, 2016
Outstanding service and friendlyness. My experience dealing with the people,especially Matt Fondren, was very pleasurable and all of my questions were answered in a timely manner. I would My experience dealing with the people,especially Matt Fondren, was very pleasurable and all of my questions were answered in a timely manner. I would highly recommend Matt and all the people at Joe Rizza Acura to service my vehicle. Thank you. More
by trkort
Employees Worked With
June 05, 2016
Always quick with service with minimal wait time. I am always pleased with the service given. Very friendly professional staff. Also I get a wash and vacuum as a free service which adds value to my I am always pleased with the service given. Very friendly professional staff. Also I get a wash and vacuum as a free service which adds value to my visit. More
by CLAMPP
Employees Worked With
May 28, 2016
Excellent Friendly, professional, customer focused. Our experience with the sales team and the finance person was great. We feel we got a great vehicle at a fa Friendly, professional, customer focused. Our experience with the sales team and the finance person was great. We feel we got a great vehicle at a fair price. We will definitely recommend Joe Rizza Acura based on the service we received from Mark Berry and the team at the dealership. More
by Lisalat
Employees Worked With
Denise Manikouras, Mark Berry
