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Joe Rizza Acura

Orland Park, IL

4.7
2,078 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows: Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success. We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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8150 W 159th St

Orland Park, IL

60462

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Showing 2,078 reviews

February 28, 2018

Great customer service Very thankful to the general manager, Jim Mac, made the experience 1000x better. Not your typical car dealership feel. Thank you Jim! And thank More

by Andrea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Dumas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Mac
Sep 27, 2018 -

Joe Rizza Acura responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best regards, Rawan Altaher - raltaher@rizzacars.com

September 28, 2017

All is good if it was not for the GM, dirty and Nasty. Coming to the show room and while you are looking, the GM comes out of his office looking at your shoe and up, he acts as if he is an under cover Poli More

by Acura Lover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Pat Dazzo
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2017

Oi change Not so happy as a 1st time customer at Rizza Acura in Orland Park...tried to get the service manager to honor a oil change special coupon. He said no� More

by Take 5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Heather exceptionally friendly and offered $10 off!??, Heather Stratton
May 06, 2017

Great Service and met my time requirements I was able to bring my car in when I wanted to and it was taken care of immediately. The service personnel were very helpful and knowledgeable. More

by Silverquilter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlotte Guinta, Heather Stratton
May 16, 2017 -

Joe Rizza Acura responded

Thank you for the feedback! We are happy to hear of your positive experience at Joe Rizza Acura, and we are grateful you chose us for your automotive needs. We look forward to serving you again in the future! Best, Rawan Altaher - raltaher@rizzacars.com

April 28, 2017

Quality and service done right. My experience with the service department at Joe Rizza Acura was met with both professionalism and kindness from the staff. My car was towed their lat More

by etcg1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2017 -

Joe Rizza Acura responded

We love hearing from our customers so thank you for taking the time write this glowing feedback. It's wonderful to hear that you experienced our staffs professionalism and kindness during your visit at Joe Rizza Acura! I really appreciate this feedback and I will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Warm regards, Rawan Altaher - raltaher@rizzacars.com

April 18, 2017

Great Service also, Washed & Waxed my Car So often you hear about how car repair places even dealerships try to sell unnecessary services. I can honestly say that I have never had that experie More

by ilikeacuras
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlotte Guinta
May 16, 2017 -

Joe Rizza Acura responded

I would like to extend our gratitude to you for taking the time to give us your feedback. It is wonderful to hear that our staff at Joe Rizza Acura was able to provide you with a positive experience during your visit! We look forward to seeing you for your next service appointment! Best, Rawan Altaher - raltaher@rizzacars.com

April 13, 2017

Exceptional care and service Thank you for my service on 4/11/17. I needed a new battery along with several maintenance repairs. Charlotte handled explaining all the information More

by tammisue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlotte Guinta
May 16, 2017 -

Joe Rizza Acura responded

Thank you for your kind words. I am very happy to hear that Charlotte was so informative during your visit to our dealership, and that she gave you some insight on your issue! You learn something new everyday! Thank you again and we look forward to working with you again in the future! Best regards, Rawan Altaher - raltaher@rizzacars.com

April 03, 2017

Sales staff I have purchased two cars from your Acura dealership in Orland Park and the sales lady was Debise Maniakouras. Not only was she kind and considerate More

by carsales#1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Manikouras
May 16, 2017 -

Joe Rizza Acura responded

We cannot thank you enough for your wonderful review and for your referrals! Denise is the asset to Joe Rizza Acura, and it is encouraging to hear she impressed you by delivering our trademark service. I am sincerely grateful for your loyalty and we look forward to working with you again! Warm regards, Rawan Altaher - raltaher@rizzacars.com

April 02, 2017

Excellent service! Excellent service, very polite and helpfull to customers. Convenient waiting room. Very good selection of accessories in the parts department. Also I More

by Magic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Stratton
May 16, 2017 -

Joe Rizza Acura responded

We appreciate your marvelous feedback. It is our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as polite and helpful service to our guests. Please come see us for any future needs! Thanks again. Warm regards, Rawan Altaher - raltaher@rizzacars.com

March 19, 2017

Wow! Great experience I worked with Denise Maniakouras and Pat Dazzo on the purchase of my MDX. Denise was very professional, informative and courteous. She gave me options More

by Dgwed2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Manikouras
May 16, 2017 -

Joe Rizza Acura responded

Thank you for your amazing feedback and recommendation. I am very pleased to hear our professionalism and honesty has earned your business. Our highest priority is satisfying our guests and I am delighted to know that Denise was very professional, informative, and courteous during your purchase. Once again, we appreciate your business and I'll be certain to share your compliments with Denise, Pat and the rest of the staff. Warm regards, Rawan Altaher - raltaher@rizzacars.com

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