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Joe Rizza Acura

Orland Park, IL

4.7
2,065 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows: Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success. We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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8150 W 159th St

Orland Park, IL

60462

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Showing 2,066 reviews

August 20, 2018

Joe Rizza Acura RDX purchase I had an exceptional car buying experience with Joe Rizza Acura. Starting with Alyssa to Ed to Anthony, to Chris. Easy to speak with, welcoming, ver More

by Evelina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Gronowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Chojnowski
Aug 21, 2018 -

Joe Rizza Acura responded

Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Sincerely, Rawan Altaher - raltaher@rizzacars.com

April 08, 2018

The Purchase Well, let me begin from the starting point. Scheduling the appointment to come in was truly easy and no hassle. After visiting the website, the intern More

by Joselopez26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LG Sears ; Alyssa, Omar Hammad
Apr 09, 2018 -

Joe Rizza Acura responded

We sincerely appreciate your feedback. Each employee is a valued member of the Joe Rizza Acura team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Best, Rawan Altaher - raltaher@rizzacars.com

April 04, 2018

Exceptional customer experience! I had an exceptional car buying experience at Joe Rizza Acura. Len and Omar were both easy to speak with and also made sure that I was comfortable. More

by Dolory Hopkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lenden Donnels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar Hammad
Apr 05, 2018 -

Joe Rizza Acura responded

Dolory, thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that Len and Omar were both easy to talk speak with and that they made sure you are comfortable. We look forward to working with you again. Best, Rawan Altaher - raltaher@rizzacars.com

March 30, 2018

BEST CAR BUYING EXPERIENCE EVER Our salesman, Jerry Johnson, was outstanding. Very helpful and not pushy. He made us feel very very comfortable. Jerry was extremely knowledgeable More

by Lovecar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Johnson
Apr 02, 2018 -

Joe Rizza Acura responded

Jerry is truly an invaluable asset and we appreciate everything that he does. We will be sure to pass on your very kind compliments and we encourage you to stop by if there is anything else that we can do for you. Best, Rawan Altaher - raltaher@rizzacars.com

March 28, 2018

Five star Family, environment. Very respectful to women. From Internet, to sales, to finance to service and of course manager. Great team. Clean. Friendly envir More

by Senior lady
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bob Caputo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar Hammad, Heather Stratton, Jim McColgan
Apr 02, 2018 -

Joe Rizza Acura responded

We appreciate the kind words. We look forward to seeing you again in the future! Best, Rawan Altaher - raltaher@rizzacars.com

March 25, 2018

Great new car service - Ask for Denise - she is the best! Was not out to buy a car but Denise found one that I could not resist. Trade in, purchase and attention to detail was on point. More

by Loni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Manikouras
Mar 28, 2018 -

Joe Rizza Acura responded

Thank you so much for your feedback, Loni. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Denise. Please let us know if we can ever help you in the future. Best, Rawan Altaher - raltaher@rizzacars.com

March 11, 2018

Excellent experience from start to finish As soon-to-be new parents, we were looking forward to finding the best deal for a new family car. Coming in on the first day, we knew we wanted some t More

by SteveK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Gronowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar Hammad, Chris Chojnowski
Mar 28, 2018 -

Joe Rizza Acura responded

Steve, thank you so much for visiting us and for leaving such great feedback. I am happy to hear that Ed, Chris, and Omar were able to provide you with the outstanding customer service we strive to deliver to each of our guests. Congratulations on your Acura MDX! We would love to work with you again; feel free to contact me with any questions or concerns. Sincerely, Rawan Altaher - raltaher@rizzacars.com

March 04, 2018

Great first car buying experience! The car buying process was very easy, we were only at the dealership for about 2 hours. The people who worked with us (Lg Sears, Alyssa, and Christoph More

by Katomax001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lg Sears Alyssa, Chris Chojnowski
Mar 28, 2018 -

Joe Rizza Acura responded

It was a pleasure to read about your first car-buying experience working with Lg, Alyssa, and Christopher. Congratulations on your new purchase! We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. We look forward to seeing you again in the future! Best regards, Rawan Altaher - raltaher@rizzacars.com

February 28, 2018

Great customer service Very thankful to the general manager, Jim Mac, made the experience 1000x better. Not your typical car dealership feel. Thank you Jim! And thank More

by Andrea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Dumas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Mac
Sep 27, 2018 -

Joe Rizza Acura responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best regards, Rawan Altaher - raltaher@rizzacars.com

September 28, 2017

All is good if it was not for the GM, dirty and Nasty. Coming to the show room and while you are looking, the GM comes out of his office looking at your shoe and up, he acts as if he is an under cover Poli More

by Acura Lover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Pat Dazzo
1.0
This rating includes all reviews, with more weight given to recent reviews.
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