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Joe Rizza Acura

Orland Park, IL

4.6
2,082 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows: Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success. We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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8150 W 159th St

Orland Park, IL

60462

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Showing 2,082 reviews

August 31, 2018

Acura MDX leased from Joe Rizza Acura I have leased 5 or 6 Acuras from Joe Rizza. Bob and Pat have always treated me very well. I will go back soon as my I have another lease due. More

by RELIA20349
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Caputo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar Hammad
Sep 04, 2018 -

Joe Rizza Acura responded

Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Sincerely, Rawan Altaher - raltaher@rizzacars.com

August 30, 2018

Awesome!!! Great service team at Joe Rizza Acura, Went in for a-service and that"s exactly what I received. Can"t say enough about those guys at Joe Rizza Acura. More

by GERARDDCHGO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2018 -

Joe Rizza Acura responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Rawan Altaher - raltaher@rizzacars.com

August 30, 2018

Great Service! This is the best service center around! The Rizza team is courteous and extremely professional. They deliver in a timely manner and provide updates al More

by dstrbjak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2018 -

Joe Rizza Acura responded

Thank you so much for taking the time to let us know how happy you are with your experience ! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Rawan Altaher - raltaher@rizzacars.com

August 30, 2018

Great service We always have received great service. The people are very accommodating and take time to explain the service completed and if there is anything else More

by DIANNEK521
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Guinta
Sep 04, 2018 -

Joe Rizza Acura responded

Dianne, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Joe Rizza Acura's Service Department. Sincerely, Rawan Altaher - raltaher@rizzacars.com

August 29, 2018

Great car buying experience. To date this has been my best car buying experience. The professionalism and expediency of the sales and service staff at Joe Rizza has been second to More

by ANDYANGEL214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Manikouras, Charlotte Guinta
Aug 29, 2018 -

Joe Rizza Acura responded

Thank you so much for this tremendous review, Andy! We're ecstatic to read this and see that our team worked hard to make sure your car-buying experience was your best one yet. We look forward to many more years of working together. Should you ever need anything, please let us know. We're here for you. All the best, Rawan Altaher - raltaher@rizzacars.com

August 29, 2018

Service The Joe Rizza team really goes out of their way to make sure you are completely satisfied. If there are still issues they will fix the problem. They w More

by mnicole79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Dodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Parady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Manikouras, Charlotte Guinta, Omar Hammad, Chris Chojnowski
Aug 30, 2018 -

Joe Rizza Acura responded

Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Sincerely, Rawan Altaher - raltaher@rizzacars.com

August 28, 2018

Easy, awesome, helpful, simple, friendly Very helpful, was rear ended & my low mileage car was totaled. Everyone made our visit very helpful. We decided on leasing which works quite well fo More

by barb.macek
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Him Sabbia, Chris Chojnowski
Aug 29, 2018 -

Joe Rizza Acura responded

Thank you for your review and for choosing our dealership, Barb. We're happy that you enjoyed your lease experience and we look forward to working with anyone you might send our way in the future. All the best, Rawan Altaher - raltaher@rizzacars.com

August 28, 2018

Terrific Service Terrific service and trustworthy advice. Could not ask for more. I have been going to Joe Rizza Acura for over 10years and have always been impressed More

by MJB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2018 -

Joe Rizza Acura responded

We appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Joe Rizza Acura. We look forward to seeing you again! All the best, Rawan Altaher - raltaher@rizzacars.com

August 28, 2018

wheel axial repair It was diagnosed quickly and repaired timely. Service representatives were patient and professional. At present the work seems perfect on my 2003 CL. More

by CABSAUV1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Dodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis, professional mechanic , Charlotte Guinta
Aug 29, 2018 -

Joe Rizza Acura responded

Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We look forward to seeing you again. All the best, Rawan Altaher - raltaher@rizzacars.com

August 28, 2018

Cheap materials I had a complete tune up and my car sounds like a truck now. I had the wiper blades replaced on to need new ones 6 months later. I mentioned one of More

by CRAIGT939
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gerard Dumas
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2018 -

Joe Rizza Acura responded

Thank you for the feedback, Craig. At Joe Rizza Acura we strive towards providing the best in service to our community. I see your concerns and would like to learn more about the issues at hand. Please reach out to me directly and we’ll work on this together. Sincerely, Rawan Altaher - raltaher@rizzacars.com

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