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Joe Rizza Acura

Orland Park, IL

4.6
2,066 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows: Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success. We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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8150 W 159th St

Orland Park, IL

60462

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Showing 2,066 reviews

August 28, 2018

Easy, awesome, helpful, simple, friendly Very helpful, was rear ended & my low mileage car was totaled. Everyone made our visit very helpful. We decided on leasing which works quite well fo More

by barb.macek
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Him Sabbia, Chris Chojnowski
Aug 29, 2018 -

Joe Rizza Acura responded

Thank you for your review and for choosing our dealership, Barb. We're happy that you enjoyed your lease experience and we look forward to working with anyone you might send our way in the future. All the best, Rawan Altaher - raltaher@rizzacars.com

August 28, 2018

Terrific Service Terrific service and trustworthy advice. Could not ask for more. I have been going to Joe Rizza Acura for over 10years and have always been impressed More

by MJB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2018 -

Joe Rizza Acura responded

We appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Joe Rizza Acura. We look forward to seeing you again! All the best, Rawan Altaher - raltaher@rizzacars.com

August 28, 2018

wheel axial repair It was diagnosed quickly and repaired timely. Service representatives were patient and professional. At present the work seems perfect on my 2003 CL. More

by CABSAUV1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Dodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis, professional mechanic , Charlotte Guinta
Aug 29, 2018 -

Joe Rizza Acura responded

Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We look forward to seeing you again. All the best, Rawan Altaher - raltaher@rizzacars.com

August 28, 2018

Cheap materials I had a complete tune up and my car sounds like a truck now. I had the wiper blades replaced on to need new ones 6 months later. I mentioned one of More

by CRAIGT939
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gerard Dumas
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2018 -

Joe Rizza Acura responded

Thank you for the feedback, Craig. At Joe Rizza Acura we strive towards providing the best in service to our community. I see your concerns and would like to learn more about the issues at hand. Please reach out to me directly and we’ll work on this together. Sincerely, Rawan Altaher - raltaher@rizzacars.com

August 28, 2018

Great Service and Staff Quick service. Friendly staff. Good pricing. They provided me with the 'report card' of my vehicle and made suggestions as to what needed to be ta More

by NBTMBM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Dodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Guinta
Aug 29, 2018 -

Joe Rizza Acura responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was, and please always feel free to reach out if you need anything! All the best, Rawan Altaher - raltaher@rizzacars.com

August 28, 2018

Always Helpful & Excellent Service 1st encounter 10 years ago when I purchased my TL Navi.. have used only the service department to maintain my vehicle. Finally decided to purchase a More

by DMFF0122
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Manikouras, Charlotte Guinta, Omar Hammad
Aug 29, 2018 -

Joe Rizza Acura responded

We really appreciate your wonderful feedback and your continued business with us! Congratulations on your RDX! If you ever have additional questions or needs, please let us know! All the best, Rawan Altaher - raltaher@rizzacars.com

August 28, 2018

Best car buying experience This has been the fastest and easiest car buying experience that I’ve had. Very good people, honest, and great to deal with. Left feeling like I got a More

by MASTOCKSTILL2006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Manikouras, Omar Hammad
Aug 29, 2018 -

Joe Rizza Acura responded

Thank you so much for this tremendous review! I’m ecstatic to read this and see that Denise, Omar, and our team worked hard to make sure your car-buying experience was your best one yet. We look forward to many more years of working together. Should you ever need anything, please let us know. All the best, Rawan Altaher - raltaher@rizzacars.com

August 28, 2018

Service Excellence Joe Rizza Acura’s Service Department is number one in my book. I’ve been using their services for over 18 years now and have never had any problems at More

by Jimmy, Tinley Park
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Caputo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Guinta, Omar Hammad
Aug 29, 2018 -

Joe Rizza Acura responded

Jimmy - Thank you so much for being such a loyal customer of Joe Rizza Acura. We are so glad that our team has been able to give you such excellent service on your vehicle over the years. We look forward to seeing you again! All the best, Rawan Altaher - raltaher@rizzacars.com

August 28, 2018

best dealership around the staff at joe rizza is wonderful to work with--any problem i have had they have solved quickly--they have always been so helpful getting me exactly More

by PEDANCELADY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Guinta
Aug 29, 2018 -

Joe Rizza Acura responded

Thank you for taking the time to leave this review. Our team strives to build long-term relationships by delivering amazing service to each of our guests. We appreciate your business and look forward to working with you again! All the best, Rawan Altaher - raltaher@rizzacars.com

August 28, 2018

RDX check-up It was easy to schedule an appointment for service. The service area is clean and the staff is friendly and professional and it’s always nice to have More

by TONISALLIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I worked with LJ Sears when I bought my car.
Aug 29, 2018 -

Joe Rizza Acura responded

Thank you for reviewing your service experience. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. If there is anything more that we can do please come back and see us again. All the best, Rawan Altaher - raltaher@rizzacars.com

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