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Joe Rizza Acura

Orland Park, IL

4.6
2,066 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows: Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success. We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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8150 W 159th St

Orland Park, IL

60462

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Showing 2,066 reviews

September 11, 2018

Buying new car Tom was very friendly and answered all my questions and concerns. He also took time to explain everything to me. And also showed me where service depa More

by ajewan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Schultz , Omar Hammad
Sep 12, 2018 -

Joe Rizza Acura responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Tom and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Sincerely, Rawan Altaher - raltaher@rizzacars.com

September 11, 2018

Above and beyond I bought a 2016 MDX from Rizza Acura in Orland Park, IL. I worked with Alyssa as my sales associate and she went above and beyond what was required o More

by rose_kennedy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa and Teri
Sep 12, 2018 -

Joe Rizza Acura responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Rawan Altaher - raltaher@rizzacars.com

September 11, 2018

Excellent routine maintenance for 2010 MDX A16, maintenance required, had 6 at last service call, therefore not repeated. Excellent and fast service with no appointment needed. I have had th More

by JAMIWALLOCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2018 -

Joe Rizza Acura responded

We love hearing from our customers, so thank you for taking the time to write this glowing review, Jami! It's wonderful to hear that our staff at Joe Rizza Acura was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Sincerely, Rawan Altaher - raltaher@rizzacars.com

September 10, 2018

Very helpful answering questions that i had . I be pleased and feel safe with the service provided and will continue to take my vehicle their the sales rep, is very nice as well as the service dep More

by ternessahardin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Guinta
Sep 12, 2018 -

Joe Rizza Acura responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Rawan Altaher - raltaher@rizzacars.com

September 10, 2018

Smooth purchasing experience I appreciate everything and everyone, from Denise and the sales manager. It was my first time purchasing an Acura. Denise is very personable and helpf More

by shawnyjotr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Manikouras
Sep 12, 2018 -

Joe Rizza Acura responded

Shawn, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Rawan Altaher - raltaher@rizzacars.com

September 07, 2018

purchase of rdx Good experience. Gerard was good to work with and Anthony too. Love the car. Nothing more to say about this experience. Would recommend to friends. More

by DIANA11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Dumas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2018 -

Joe Rizza Acura responded

Thank you so much, Diana! It was truly a pleasure to have you as a customer, so we’re happy to know that the feelings are mutual. Please feel free to give us a call if you need anything else in the future. Sincerely, Rawan Altaher - raltaher@rizzacars.com

September 07, 2018

Great service I had to have new tires & brakes.I was offered a loaner. The service staff is always helpful and knowledgeable about my car. I will always bring my ca More

by jlj0126
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2018 -

Joe Rizza Acura responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Joe Rizza Acura! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Rawan Altaher - raltaher@rizzacars.com

September 07, 2018

great service I have been a customer since 2003. The service has been great. The service people are polite and take care of your problems with your car. More

by SSURYJASZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Guinta
Sep 12, 2018 -

Joe Rizza Acura responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Rawan Altaher - raltaher@rizzacars.com

September 06, 2018

Excellent Service Jim Sabbia is the best sales person that I have ever encountered. He makes the car buying process easy and enjoyable. He will always get my family’s More

by ckuratko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Sabbia
Sep 06, 2018 -

Joe Rizza Acura responded

Thank you and congratulations on your purchase! We are so pleased that Jim could make your visit easy and enjoyable. We believe that's how every car buying experience should be. We are sincerely grateful for your loyalty! Sincerely, Rawan Altaher - raltaher@rizzacars.com

September 05, 2018

"6 P's . Proper planning prevents piss poor production " Everybody was very friendly , professional, and knowledgeable . I was in and out , within one hour & 10 minutes . Chris went over everything with me b More

by TP6207
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2018 -

Joe Rizza Acura responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and professional! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Rawan Altaher - raltaher@rizzacars.com

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