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Joe Rizza Acura

Orland Park, IL

4.6
2,066 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows: Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success. We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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8150 W 159th St

Orland Park, IL

60462

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Showing 2,066 reviews

September 20, 2018

Expected excellence I have been coming to Joe Rizza Acura for 17 years. Matt Fondren is my go to person. Excellence is what I expect, he delivers. More

by HAMERJACKIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2018 -

Joe Rizza Acura responded

We really appreciate your feedback, Jackie. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Best, Rawan Altaher - raltaher@rizzacars.com

September 19, 2018

Outstanding service Joe Rizza Acura is a customer service oriented company. I have used their service department three times and I am extremely impressed at the level of More

by B Will
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2018 -

Joe Rizza Acura responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to serve you, and we look forward to doing so again. Best, Rawan Altaher - raltaher@rizzacars.com

September 19, 2018

GREAT FAST SERVICE AS ALWAYS MY SERVICE WAS DONE BEFORE I KNEW IT AND WASHED AND VACCUUMED. ANDY IS ONE OF THE BEST MECHANICS I KNOW. ALWAYS A PLEASURE WHEN I BRING MY CAR IN More

by MBERRY0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MATT, TED, AND OMAR., Omar Hammad
Sep 20, 2018 -

Joe Rizza Acura responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Anthony and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Best, Rawan Altaher - raltaher@rizzacars.com

September 18, 2018

Purchasing a certified RDX Jimmy was easy to work with, very informative about the different options. He was able to answer all our questions. The entire process was very effici More

by athalleran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy (sales)
Sep 19, 2018 -

Joe Rizza Acura responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Jimmy and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Best, Rawan Altaher - raltaher@rizzacars.com

September 18, 2018

Great Service Dropped my car without an appointment. The service writer Chris took care of me without hesitation. Everyone in the service department is top notch fr More

by KMESCALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Manikouras, Charlotte Guinta
Sep 19, 2018 -

Joe Rizza Acura responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Rawan Altaher - raltaher@rizzacars.com

September 17, 2018

Great service Happy with my experience with Rizza Acura. Denise and Pat were both great. Matt in service was helpful. I will definitely be going back to Rizza in th More

by matt.yack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat, Denise Manikouras
Sep 18, 2018 -

Joe Rizza Acura responded

We cannot thank you enough for your wonderful review of Joe Rizza Acura and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, Rawan Altaher - raltaher@rizzacars.com

September 16, 2018

Great people to do business with!!! 5 cars later never disa Pat and Ed at Joe Rizza of Orland Park Acura were two of the best men I have ever bought a car with .. I will only buy with Joe Rizza I’m on my 5th c More

by Zimzim1907
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Gronowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat went above and beyond to give me the best service and make me feel like a queen , Rawan Altaher
Sep 18, 2018 -

Joe Rizza Acura responded

At Joe Rizza Acura, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerley, Rawan Altaher - raltaher@rizzacars.com

September 14, 2018

Exceptional Service! Joe Rizza Acura has been my dealership of choice for many years. They are friendly and professional. I always enjoy time spent there and I always get More

by laporte26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Dumas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Chojnowski
Sep 18, 2018 -

Joe Rizza Acura responded

Thanks so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Rawan Altaher - raltaher@rizzacars.com

September 13, 2018

Bought a used car Tom was great, informative, and helpful when showing us the used car. Pat in finance was quick; I've had times in the past where it seemed I was in f More

by jimmy.ton.1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Schultz
Sep 13, 2018 -

Joe Rizza Acura responded

Jimmy, Tom & Pat are pleased to learn that you enjoyed your car buying experience with us. We look forward to servicing your vehicle soon. Sincerely, Rawan Altaher - raltaher@rizzacars.com

September 12, 2018

Wonderful service for a long time. I have bringing my Acura to this location for a long time. I have always had great, wonderful experience with friendly, nice, polite and always smili More

by jparzuch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Charlotte Guinta
Sep 12, 2018 -

Joe Rizza Acura responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Rawan Altaher - raltaher@rizzacars.com

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