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Joe Rizza Acura

Orland Park, IL

4.6
2,082 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows: Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success. We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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8150 W 159th St

Orland Park, IL

60462

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Showing 2,082 reviews

October 06, 2018

Excellent Everyone I’ve dealt with @ this dealership over the last 13yrs.has been honest,trustworthy & friendly. I feel like when I bring my car in for service More

by MARKCHIBE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Caputo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Dodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Manikouras, Charlotte Guinta, Omar Hammad
Oct 11, 2018 -

Joe Rizza Acura responded

MARKCHIBE, thank you for your loyalty to our dealership and for taking the time to write this review. I'm glad to hear our team described as honest, trustworthy, and friendly. We aim to turn every person that visits us into a repeat customer. Sincerely, Rawan Altaher - raltaher@rizzacars.com

October 05, 2018

Repairs Always great service and friendly people. Had some major repairs in the last week. Had loaner car provided. Acura is a great car. Rizza is a great dea More

by BILLMALAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Guinta
Oct 11, 2018 -

Joe Rizza Acura responded

Hi BILLMALAK and thank you! We can't tell you how much we appreciate your customer loyalty! We will share your feedback with the team. Best, Rawan Altaher - raltaher@rizzacars.com

October 05, 2018

Excellent Service My visit was quick and convenient. Kylie, the service rep at the time, was very cordial and delightful to talk with. I definitely enjoy bringing my c More

by LELIACW_2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kylie, Denise Manikouras, Charlotte Guinta, Omar Hammad
Oct 11, 2018 -

Joe Rizza Acura responded

Thanks for giving us the opportunity to service your vehicle. I am happy to hear that your visit was quick and convenient. I will pass your feedback along to Kylie! Best, Rawan Altaher - raltaher@rizzacars.com

October 05, 2018

My Sales Person Ed Gronowski who sold me the car was amazing! He's not pushy or does he have the sales pitch. Ed was also very patient and thorough with showing me al More

by VMINEIKO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Gronowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar Hammad
Oct 11, 2018 -

Joe Rizza Acura responded

VMINEIKO, thank you for taking the time to share your feedback! I am very pleased to hear that Ed was patient and thorough. I hope you are continuing to enjoy your purchase. We can’t wait to see you for your next servicing appointment! Best, Rawan Altaher - raltaher@rizzacars.com

October 04, 2018

Always a pleasure I never dread going in for service. I know the people will be friendly, the waiting area will be comfortable, and I will be treated well and fairly. More

by DFISH10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Bader, Charlotte Guinta
Oct 04, 2018 -

Joe Rizza Acura responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Rawan Altaher - raltaher@rizzacars.com

October 03, 2018

Great Job Ed at Joe Rizza They were great. Purchased 2 cars this year from them. Short wait, kept me updated during the entire process. Better than buying online. Ed is the More

by GIANA50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Gronowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar Hammad
Oct 04, 2018 -

Joe Rizza Acura responded

Giana, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Joe Rizza Acura! If there is anything else we can do for you, please feel free to give us a call. Best, Rawan Altaher - raltaher@rizzacars.com

October 03, 2018

Excellent Customer Service!!! We left with a new car and a new start!!! I needed a reliable car and they delivered that and more!!! Acura cars are beautiful and they have a high r More

by SKYY01.67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Shultz, Omar Hammad
Oct 04, 2018 -

Joe Rizza Acura responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Best, Rawan Altaher - raltaher@rizzacars.com

October 02, 2018

PROFESSIONAL AND TIMELY GREAT CUSTOMER SERVICE. THE REP WAS FRIENDLY AND ACCOMMODATING. THE ENVIRONMENT IS VERY FRIENDLY AND INVITING. JOB WAS PERFORMED ON TIME, AS PROMISED. More

by jamesbee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2018 -

Joe Rizza Acura responded

Thank you for taking the time to submit this awesome feedback, jamesbee. Hearing that you received excellent service from one of our sales team members is always encouraging and reassures us of our commitment to our customers. We look forward to doing business with you again in the future. Best, Rawan Altaher - raltaher@rizzacars.com

October 01, 2018

Service Great fast service, just wish they vacuumed as requested during the intake Otherwise, everything was great. Quick and friendly service. Would recom More

by RAYEDYASIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Front desk girl
Oct 02, 2018 -

Joe Rizza Acura responded

Thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Best, Rawan Altaher - raltaher@rizzacars.com

September 29, 2018

Great Price - Great people Handled return of my lease and moved into new and better vehicle... seamless and fair. Pat Mark and Omar made sure we were happy with the new MDX. The More

by lrlj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark, Omar Hammad
Oct 02, 2018 -

Joe Rizza Acura responded

Congratulations on your new vehicle! Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Pat Mark and Omar was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Best, Rawan Altaher - raltaher@rizzacars.com

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