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Joe Rizza Acura

Orland Park, IL

4.6
2,067 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows: Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success. We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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8150 W 159th St

Orland Park, IL

60462

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Showing 2,067 reviews

October 10, 2018

Good customer service We are using Joe Rizza Acura service center for last 12 yrs. We can depend on them. We live in Munster, so, it is quite a drive for us. But we want to More

by PDHORI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Guinta
Oct 11, 2018 -

Joe Rizza Acura responded

Thank you for the wonderful review and for traveling to Joe Rizza Acura from quite a distance, we appreciate your customer loyalty. Thank you again for your kind words and please feel free to reach out if you have any questions. Best, Rawan Altaher - raltaher@rizzacars.com

October 09, 2018

I always have a great experience. Thanks! Fast and the best customer service! Best service experience out of any dealership I have been to. I would recommend to anyone. Thank you very much More

by NESREEN.SWEILEM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2018 -

Joe Rizza Acura responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing our service department. Sincerely, Rawan Altaher - raltaher@rizzacars.com

October 08, 2018

Excellent service Everything went smoothly from start to finish. It was incredibly useful to finalize the price prior to arriving. Joe Rizza Acura was the only dealersh More

by vrcama03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa, Denise Manikouras, Omar Hammad
Oct 11, 2018 -

Joe Rizza Acura responded

vrcama03, thank you for your kind words and congratulations on your new car! We are very happy to hear that everything went smoothly as we know buying a car takes time out of your day. Enjoy your new car! Sincerely, Rawan Altaher - raltaher@rizzacars.com

October 06, 2018

Great service Matt is awesome and my vehicle service was amazing. My truck looked great and Matt got me in and out very fast. I would definitely come back here for More

by TRAMOS1211
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2018 -

Joe Rizza Acura responded

Hi TRAMOS1211 and thanks for the great feedback! We're very happy that Matt was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, Rawan Altaher - raltaher@rizzacars.com

October 06, 2018

Easy to work with, considerate and listened! Denise and Alyssa were awesome to work with! Considerate, listened to understand exactly what I was looking for and made the entire process fast and More

by loriolson85
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa, Denise Manikouras, Omar Hammad
Oct 11, 2018 -

Joe Rizza Acura responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with Denise & Alyssa and we look forward to working with you again down the road. Sincerely, Rawan Altaher - raltaher@rizzacars.com

October 06, 2018

Excellent Everyone I’ve dealt with @ this dealership over the last 13yrs.has been honest,trustworthy & friendly. I feel like when I bring my car in for service More

by MARKCHIBE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Caputo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Dodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Manikouras, Charlotte Guinta, Omar Hammad
Oct 11, 2018 -

Joe Rizza Acura responded

MARKCHIBE, thank you for your loyalty to our dealership and for taking the time to write this review. I'm glad to hear our team described as honest, trustworthy, and friendly. We aim to turn every person that visits us into a repeat customer. Sincerely, Rawan Altaher - raltaher@rizzacars.com

October 05, 2018

Repairs Always great service and friendly people. Had some major repairs in the last week. Had loaner car provided. Acura is a great car. Rizza is a great dea More

by BILLMALAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Guinta
Oct 11, 2018 -

Joe Rizza Acura responded

Hi BILLMALAK and thank you! We can't tell you how much we appreciate your customer loyalty! We will share your feedback with the team. Best, Rawan Altaher - raltaher@rizzacars.com

October 05, 2018

Excellent Service My visit was quick and convenient. Kylie, the service rep at the time, was very cordial and delightful to talk with. I definitely enjoy bringing my c More

by LELIACW_2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kylie, Denise Manikouras, Charlotte Guinta, Omar Hammad
Oct 11, 2018 -

Joe Rizza Acura responded

Thanks for giving us the opportunity to service your vehicle. I am happy to hear that your visit was quick and convenient. I will pass your feedback along to Kylie! Best, Rawan Altaher - raltaher@rizzacars.com

October 05, 2018

My Sales Person Ed Gronowski who sold me the car was amazing! He's not pushy or does he have the sales pitch. Ed was also very patient and thorough with showing me al More

by VMINEIKO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Gronowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar Hammad
Oct 11, 2018 -

Joe Rizza Acura responded

VMINEIKO, thank you for taking the time to share your feedback! I am very pleased to hear that Ed was patient and thorough. I hope you are continuing to enjoy your purchase. We can’t wait to see you for your next servicing appointment! Best, Rawan Altaher - raltaher@rizzacars.com

October 04, 2018

Always a pleasure I never dread going in for service. I know the people will be friendly, the waiting area will be comfortable, and I will be treated well and fairly. More

by DFISH10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Bader, Charlotte Guinta
Oct 04, 2018 -

Joe Rizza Acura responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Rawan Altaher - raltaher@rizzacars.com

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