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Joe Rizza Acura

Orland Park, IL

4.6
2,067 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows: Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success. We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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8150 W 159th St

Orland Park, IL

60462

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Showing 2,067 reviews

October 18, 2018

Always great service The service writers are always friendly, courteous and professional. Repair work is done in a timely manner. The car is always clean when we pick it More

by 708toma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Manikouras, Charlotte Guinta
Oct 18, 2018 -

Joe Rizza Acura responded

Your kind words mean a lot to us! Thank you for being one of our fantastic customers and for your support. Best regards, Rawan Altaher - raltaher@rizzacars.com

October 17, 2018

Great Buying Experience I dread the car purchasing experience. This was the first one I enjoyed. The sales rep was very courteous and well-informed about the vehicle. The sal More

by Hany
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Hammad
Oct 18, 2018 -

Joe Rizza Acura responded

Thank you for your review and for choosing our dealership, Hany. I'm happy that you enjoyed your purchase experience and I'm looking forward to having you again in the future. Best regards, Rawan Altaher - raltaher@rizzacars.com

October 17, 2018

replace driver side doorhandle It was simple and straight forward and really hard to screw up and they did not. To my way of thinking there really isn't much to be evaluated,. More

by bianciottot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Guinta
Oct 18, 2018 -

Joe Rizza Acura responded

Thanks for the kind review! Let us know if we can help with anything else. Best regards, Rawan Altaher - raltaher@rizzacars.com

October 17, 2018

One Happy Customer! Had a repair done on my Acura that I traded in and was thoroughly satisfied, purchasing my 2015 Acura TLX was a plesant experience and my salesmen Vin More

by GYANAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vince Ventrella, Omar Hammad
Oct 18, 2018 -

Joe Rizza Acura responded

Thanks for the wonderful review! Anytime our customers let us know that they had a very pleasant purchasing experience it brings us great joy. Once again, we appreciate your business and enjoy your Acura TLX! Best regards, Rawan Altaher - raltaher@rizzacars.com

October 16, 2018

Pleasant purchase with no wasted time Gerard took great care of us. Easily answered all of our questions and made this one of the fastest, most pleasant car purchase experiences I've.ever More

by mlloyd1
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Dumas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2018 -

Joe Rizza Acura responded

Thank you for this great review! We're excited to hear that Gerard took care of you! He is a great asset and we appreciate all he does. Best regards, Rawan Altaher - raltaher@rizzacars.com

October 15, 2018

Great service Great job by adviser Chris. My car was towed Car in Friday at 3PM Had loaner waiting for me, out within 10 minutes. Car ready next morning all in le More

by dp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2018 -

Joe Rizza Acura responded

Thank you for the nice feedback! Chris is an excellent service advisor and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Best regards, Rawan Altaher - raltaher@rizzacars.com

October 13, 2018

purchase extended warranty. I met the Finance guy(Omar), 123 just like that, deal was done. He explained to me everything I needed to know, very knowledgeable guy. I was welcomed More

by Gaghamin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Caputo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar Hammad
Oct 18, 2018 -

Joe Rizza Acura responded

Thank you for sharing your feedback. Omar is a fantastic employee and we're thankful for everything he brings to our team. We appreciate your business! Best regards, Rawan Altaher - raltaher@rizzacars.com

October 12, 2018

Excellent Experience It was my first time to your service area with my new Acura and it was a very pleasant experience. Kiley wads helpful and thorough throughout the visi More

by BEVIRENE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KYLIE
Oct 18, 2018 -

Joe Rizza Acura responded

Bevirene, we always like to read customer feedback and are happy to know your recent visit was a pleasant one. If there is anything else that we can do for you please don’t hesitate to reach out. Best regards, Rawan Altaher - raltaher@rizzacars.com

October 11, 2018

Great Fast and the best customer service! Best service experience out of any dealership I have been to. I would recommend to anyone. Thank you very much More

by IZOKARA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Caputo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kylie Keber
Oct 11, 2018 -

Joe Rizza Acura responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing our service department. Sincerely, Rawan Altaher - raltaher@rizzacars.com

October 11, 2018

Good place to do business A surprisingly quick car buying experience. From running credit to Finance approval to Getting vehicle for delivery was the most efficient I have ever More

by PREZ112370
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Schultz, Omar Hammad
Oct 11, 2018 -

Joe Rizza Acura responded

It is very kind of you to write us such a nice review. We're proud to offer our customers an efficient car-buying experience, and I'm glad to hear that was the case for you. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Rawan Altaher - raltaher@rizzacars.com

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