Joe Rizza Acura
Orland Park, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 4:30 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 4:30 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,067 reviews
review of leasing experience I have given Joe Rizza Acura a 5 star rating because they took the time to explain the paperwork at lease signing time as well as demonstrating how to I have given Joe Rizza Acura a 5 star rating because they took the time to explain the paperwork at lease signing time as well as demonstrating how to use the technology packakge and for pairing my iphone to the car before I drove away. Bob Caputo is wonderful and so helpful.... and the general manager Patrick couldnt have done a better job a making me feel comfortable through the signing process. Jeremy couldnt have been nicer to help me over the phone-he was very attentive and patient. More
New Brakes put on and a air filter. I'VE ALWAYS SAID IF YOU WANT THE BEST YOU GO TO THE BEST. I'VE ALWAYS BEEN TREATED THE WAY CUSTOMERS ARE SUPPOSED TO BE TREATED AND THE CLEANESS OF TH I'VE ALWAYS SAID IF YOU WANT THE BEST YOU GO TO THE BEST. I'VE ALWAYS BEEN TREATED THE WAY CUSTOMERS ARE SUPPOSED TO BE TREATED AND THE CLEANESS OF THE FACILITY. More
Express oil change....awesome Great service didn't have a long wait. Very pleasant people to do business with. When I have any problems I bring my car to Acura for service because Great service didn't have a long wait. Very pleasant people to do business with. When I have any problems I bring my car to Acura for service because I know it will be done right. More
First Visit well greeted and made comfortable while waiting. very clean service center car was returned washed and tires shined. all work done was explained an well greeted and made comfortable while waiting. very clean service center car was returned washed and tires shined. all work done was explained and my questions were answered courteously and professionally More
good service matt from the service department was prompt getting back to me.he was also very easy to deal with when you go there ask for matt matt from the service department was prompt getting back to me.he was also very easy to deal with when you go there ask for matt More
outstanding understanding on how much I had to spend no rushing and answered all our questions plenty of cars to choose from everyone friendly highly recommended understanding on how much I had to spend no rushing and answered all our questions plenty of cars to choose from everyone friendly highly recommended More
Great service I love the customer service everytime I come here. Service was great and quicker than expected. Matt was excellent and well. Would definitely go back. I love the customer service everytime I come here. Service was great and quicker than expected. Matt was excellent and well. Would definitely go back. More
Very very good. I cannot think of anything I could say that this service department needs to improve. They seem to me to always do beyond what is expected, to do a gr I cannot think of anything I could say that this service department needs to improve. They seem to me to always do beyond what is expected, to do a great job, professionally, and pleasantly. I have been coming to this location for service since 2005. It may be a bigger reason than I have realized how much that has played into me choosing to own 7 Acura vehicles since then. I like the sales, finance, and parts guys as well. It is all very good. They are all very good. More
Disappointed With Luxury Ownership On the positive side, the staff is always friendly, professional, and prompt. I enjoyed owning the RDX in the first few years. Unfortunately, it has On the positive side, the staff is always friendly, professional, and prompt. I enjoyed owning the RDX in the first few years. Unfortunately, it has not held up well. The seats are worn and beginning to peel. Despite bringing the car regularly exclusively to the dealership, I had to replace the rotors on my last visit, unexpectedly, despite a big service a few short months before when the tires were replaced. It saddens me that I cannot recommend buying an Acura RDX, at least not for the long term. More
Awesome service The staff was very professional and very friendly. Kyle took the time and was very through she explained everything that I should be concerned with my The staff was very professional and very friendly. Kyle took the time and was very through she explained everything that I should be concerned with my MDX. More