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Joe Rizza Acura

Orland Park, IL

4.6
2,067 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows: Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success. We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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8150 W 159th St

Orland Park, IL

60462

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Showing 2,067 reviews

November 08, 2018

review of leasing experience I have given Joe Rizza Acura a 5 star rating because they took the time to explain the paperwork at lease signing time as well as demonstrating how to More

by janellecarrier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Caputo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Lillie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2018 -

Joe Rizza Acura responded

Thank you for taking the time to write such a detailed review about your experience with us! We truly appreciate it. We will share your kind words with Bob, Patrick, and Jeremy. It was great doing business with you. We hope to see you again! Best, Rawan Altaher - raltaher@rizzacars.com

November 08, 2018

New Brakes put on and a air filter. I'VE ALWAYS SAID IF YOU WANT THE BEST YOU GO TO THE BEST. I'VE ALWAYS BEEN TREATED THE WAY CUSTOMERS ARE SUPPOSED TO BE TREATED AND THE CLEANESS OF TH More

by DJ Louie Byrd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Guinta
Nov 09, 2018 -

Joe Rizza Acura responded

Thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Best, Rawan Altaher - raltaher@rizzacars.com

November 07, 2018

Express oil change....awesome Great service didn't have a long wait. Very pleasant people to do business with. When I have any problems I bring my car to Acura for service because More

by LABUDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2018 -

Joe Rizza Acura responded

Thank you for the feedback! We are happy to hear of your positive experience at Joe Rizza Acura, and we are grateful you chose us for your automotive needs. We look forward to serving you again in the future! Best, Rawan Altaher - raltaher@rizzacars.com

November 07, 2018

First Visit well greeted and made comfortable while waiting. very clean service center car was returned washed and tires shined. all work done was explained an More

by JOETELLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Chojnowski
Nov 07, 2018 -

Joe Rizza Acura responded

Thanks for the great rating and review. We're pleased that everything went well for you. Best, Rawan Altaher - raltaher@rizzacars.com

November 07, 2018

good service matt from the service department was prompt getting back to me.he was also very easy to deal with when you go there ask for matt More

by JAMES.DATI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Manikouras, Omar Hammad
Nov 08, 2018 -

Joe Rizza Acura responded

Hi James! Thank you for this great review! Matt is truly an exceptional employee and we appreciate him for getting back to you promptly and being to work with! Best, Rawan Altaher - raltaher@rizzacars.com

November 06, 2018

outstanding understanding on how much I had to spend no rushing and answered all our questions plenty of cars to choose from everyone friendly highly recommended More

by kpeters22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jim sabbia vince, Omar Hammad
Nov 07, 2018 -

Joe Rizza Acura responded

We cannot thank you enough for your wonderful review of Joe Rizza Acura and for your recommendation. We look forward to working with you again. Best, Rawan Altaher - raltaher@rizzacars.com

November 05, 2018

Great service I love the customer service everytime I come here. Service was great and quicker than expected. Matt was excellent and well. Would definitely go back. More

by ETILLMON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2018 -

Joe Rizza Acura responded

Thank you for the great feedback! We're very happy that Matt was there to give you excellent customer service. Thank you and we look forward to seeing you again! Best, Rawan Altaher - raltaher@rizzacars.com

November 05, 2018

Very very good. I cannot think of anything I could say that this service department needs to improve. They seem to me to always do beyond what is expected, to do a gr More

by FRANKLYME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Dodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Manikouras, Charlotte Guinta
Nov 06, 2018 -

Joe Rizza Acura responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Best, Rawan Altaher - raltaher@rizzacars.com

November 02, 2018

Disappointed With Luxury Ownership On the positive side, the staff is always friendly, professional, and prompt. I enjoyed owning the RDX in the first few years. Unfortunately, it has More

by KKELLY9
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Charlotte Guinta
Dec 06, 2018 -

Joe Rizza Acura responded

Thank you for taking the time to provide us this feedback, KKELLY9. We strive to provide a 5-star experience for all our customers and it seems we fell short this time. Please contact us at your earliest convenience to provide us the opportunity to discuss your visit in greater detail. We look forward to working with you again down the road, thanks! Sincerely, Rawan Altaher - raltaher@rizzacars.com

November 01, 2018

Awesome service The staff was very professional and very friendly. Kyle took the time and was very through she explained everything that I should be concerned with my More

by HASSANHILDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve and Kyle
Nov 01, 2018 -

Joe Rizza Acura responded

Hi HASSANHILDA and thank you for this great review! We're very happy that Kyle and the rest of the team were here to help you and treated you with the customer service we know you deserve. Best, Rawan Altaher - raltaher@rizzacars.com

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