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Joe Rizza Acura

Orland Park, IL

4.6
2,082 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows: Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success. We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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8150 W 159th St

Orland Park, IL

60462

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Showing 2,082 reviews

December 18, 2018

Not satisfied Dec 5th I came in for a routine check everything checked out perfect per the service center,two weeks later my car doesn't start. I took my car back More

by MZBROOKS1976
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlotte Guinta
Dec 19, 2018 -

Joe Rizza Acura responded

Thank you for alerting us of this issue. Our top priority is delivering 100% customer satisfaction, and I'd like to extend my sincerest apologies for your experience. I would really appreciate the chance to speak with you regarding this matter. Please contact me at your earliest convenience. Best, Rawan Altaher - raltaher@rizzacars.com

December 17, 2018

always excellent I would buy another Acura MDX if just for the service department alone. Matt and Charlotte roll out the red carpet for us every time. More

by SHELLY_MD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2018 -

Joe Rizza Acura responded

Thank you for sharing this great feedback with us. We feel our service department is what makes Joe Rizza Acura special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Best, Rawan Altaher - raltaher@rizzacars.com

December 12, 2018

#1 Dealership The best dealership I've ever been to in the 45+years I have been purchasing cars. Even other Acura dealerships do not compare with Joe Rizza. More

by TRUAXIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Caputo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Guinta
Dec 12, 2018 -

Joe Rizza Acura responded

Thank you for the feedback! We are happy to hear of your positive experience at Joe Rizza Acura, and we are grateful you chose us for your automotive needs. We look forward to serving you again in the future! Best, Rawan Altaher - raltaher@rizzacars.com

December 12, 2018

Accurate service for my Accura MDX Top notch Salesman, professional, courteous. Followed with Top Notch service of your Vehicle. All in one dynamic atmosphere. Thanks for keeping More

by SAMS_TOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 12, 2018 -

Joe Rizza Acura responded

Thank you for the great review! Please come visit us if you need anything else, be it service or sales. Best, Rawan Altaher - raltaher@rizzacars.com

December 12, 2018

My favorite Acura! The service was quick and efficient. The car was left very clean. I appreciated the time estimate when I checked in and they were even faster than a More

by jimmarkres
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Caputo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kylie.
Dec 13, 2018 -

Joe Rizza Acura responded

Thank you for reviewing your service experience! We aim to provide a time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, Rawan Altaher - raltaher@rizzacars.com

December 10, 2018

They take care of you and your car I am very comfortable with Rizza handling repairs to my vehicle. They let you know before hand what to expect due to my repairs. I recommend that ev More

by STEPHANIEMILON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Dumas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Guinta
Dec 12, 2018 -

Joe Rizza Acura responded

Thank you for sharing your feedback. We are happy to hear that we earned your trust. We appreciate the recommendation as well. We look forward to working with you again. Best, Rawan Altaher - raltaher@rizzacars.com

December 10, 2018

Great service Staff is friendly, service is great, no long waitin. This is the only place I bring my car. I highly recommend them for service on you car More

by YONNIE36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Guinta
Dec 12, 2018 -

Joe Rizza Acura responded

Thank you for this amazing review and feedback. We really appreciate your business. Best, Rawan Altaher - raltaher@rizzacars.com

December 07, 2018

Good service friendly people. Was happy with the deal. Bought here before and would do it again. I really like my Acura TLX a spec. More

by BASSJLANG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Hammad, Chris Chojnowski
Dec 10, 2018 -

Joe Rizza Acura responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear you received good service and that you love your new Acura TLX. If you have any questions, please don't hesitate to reach out to us again. Best, Rawan Altaher - raltaher@rizzacars.com

December 07, 2018

They were ready for me. Very organized Same as above. They were ready for me. Very organized. They had the loaner ready. I was in and out. They were very polite and business like. More

by VIC9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2018 -

Joe Rizza Acura responded

Thank you for the great review! Please come visit us if you need anything else, be it service or sales. Best, Rawan Altaher - raltaher@rizzacars.com

December 06, 2018

All Around Excellent I used the accelerated service for a routine oil change and tire rotation. I was in and out in the time specified and am satisfied with the level of s More

by MARIONSCARPELLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2018 -

Joe Rizza Acura responded

Thank you for the great review, MARIONSCARPELLI. We are glad to hear that you are satisfied with the level of service you received, If you have any further questions regarding your vehicle please let us know! Sincerely, Rawan Altaher - raltaher@rizzacars.com

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