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Joe Rizza Acura

Orland Park, IL

4.6
2,067 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows: Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success. We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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8150 W 159th St

Orland Park, IL

60462

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Showing 2,067 reviews

December 10, 2018

They take care of you and your car I am very comfortable with Rizza handling repairs to my vehicle. They let you know before hand what to expect due to my repairs. I recommend that ev More

by STEPHANIEMILON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Dumas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Guinta
Dec 12, 2018 -

Joe Rizza Acura responded

Thank you for sharing your feedback. We are happy to hear that we earned your trust. We appreciate the recommendation as well. We look forward to working with you again. Best, Rawan Altaher - raltaher@rizzacars.com

December 10, 2018

Great service Staff is friendly, service is great, no long waitin. This is the only place I bring my car. I highly recommend them for service on you car More

by YONNIE36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Guinta
Dec 12, 2018 -

Joe Rizza Acura responded

Thank you for this amazing review and feedback. We really appreciate your business. Best, Rawan Altaher - raltaher@rizzacars.com

December 07, 2018

Good service friendly people. Was happy with the deal. Bought here before and would do it again. I really like my Acura TLX a spec. More

by BASSJLANG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Hammad, Chris Chojnowski
Dec 10, 2018 -

Joe Rizza Acura responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear you received good service and that you love your new Acura TLX. If you have any questions, please don't hesitate to reach out to us again. Best, Rawan Altaher - raltaher@rizzacars.com

December 07, 2018

They were ready for me. Very organized Same as above. They were ready for me. Very organized. They had the loaner ready. I was in and out. They were very polite and business like. More

by VIC9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2018 -

Joe Rizza Acura responded

Thank you for the great review! Please come visit us if you need anything else, be it service or sales. Best, Rawan Altaher - raltaher@rizzacars.com

December 06, 2018

All Around Excellent I used the accelerated service for a routine oil change and tire rotation. I was in and out in the time specified and am satisfied with the level of s More

by MARIONSCARPELLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2018 -

Joe Rizza Acura responded

Thank you for the great review, MARIONSCARPELLI. We are glad to hear that you are satisfied with the level of service you received, If you have any further questions regarding your vehicle please let us know! Sincerely, Rawan Altaher - raltaher@rizzacars.com

December 06, 2018

Great Service Was at Rizza for a "B1" service reminder. The staff was prompt and efficient and the service was work was completed as promised. I was informed of fut More

by gpetraitis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlotte Guinta
Dec 06, 2018 -

Joe Rizza Acura responded

We cannot thank you enough for this glowing review of our service center, gpetraitis! We know how valuable your time is and we aim to provide prompt and efficient maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Rawan Altaher - raltaher@rizzacars.com

December 04, 2018

Great! The sales representative and sales manager were great. This is my second purchase with Acura. They took the time to make sure all of my questions we More

by DELITHIALOVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Dumas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerald D. And Anthony G.., Chris Chojnowski
Dec 04, 2018 -

Joe Rizza Acura responded

Thank you for leaving us this great review. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Best, Rawan Altaher - raltaher@rizzacars.com

December 01, 2018

Service I like sitting down at the desk and working with Charlotte and Matt in the service desk. It's more personable that way and they are able to look up my More

by PJALIVAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Guinta
Dec 04, 2018 -

Joe Rizza Acura responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Charlotte and Matt were able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Best, Rawan Altaher - raltaher@rizzacars.com

November 30, 2018

Excellent customer service and great people to work with. the team at Joe Rizza Acura are great. They listen to you and work with you on your needs and preferences. I always have a great experience with More

by michelleromein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Caputo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar Hammad
Dec 03, 2018 -

Joe Rizza Acura responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best, Rawan Altaher - raltaher@rizzacars.com

November 30, 2018

Mark was amazing and always is! Mark Berry was very pleasant to work with and explained everything to me. I would highly recommend him and his team! This is my third purchase with M More

by BSEWELL0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Berry, Omar Hammad, Chris Chojnowski
Dec 03, 2018 -

Joe Rizza Acura responded

It was a pleasure to read about your third car-buying experience at Joe Rizza Acura. It's delightful to know Mark provided you with such a pleasant experience. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! Best, Rawan Altaher - raltaher@rizzacars.com

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