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Joe Rizza Acura

Orland Park, IL

4.6
2,082 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows: Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success. We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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8150 W 159th St

Orland Park, IL

60462

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Showing 2,082 reviews

January 10, 2019

Great experience purchasing a vehicle Joe Rizza dealership is excellent for their courtesy, professionalism and overall exceptable customer service skills. We were greeted by (Ed) who made More

by JBUTLER1617
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Dumas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Gronowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Guinta, Omar Hammad
Jan 11, 2019 -

Joe Rizza Acura responded

Congratulations on your new car! We try to create a comfortable and stress-free environment for each and every customer. I will certainly pass the kind words along to Ed. Please let us know if we can do anything further to help. Sincerely, Rawan Altaher - raltaher@rizzacars.com

January 10, 2019

Excellent buying Service I was very impressed by your dealership service and cleanliness. Jim Sabbia took very good care of me and my purchase. He knew what I was interested i More

by joyforthecure
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Sabbia
Jan 11, 2019 -

Joe Rizza Acura responded

Thank you for this great review! We're excited to hear that Jim took care of you! He is a great asset and we appreciate all he does. Enjoy your purchase! Sincerely, Rawan Altaher - raltaher@rizzacars.com

January 07, 2019

Sensor Error I brought my MDX in for serving as my parking sensors were malfunctioning. I was regularly informed of the problem and timing to fix. They provided a More

by shawn.rackow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2019 -

Joe Rizza Acura responded

Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Rawan Altaher - raltaher@rizzacars.com

January 07, 2019

Fast and friendly service. Exactly as promised. Service was completed in the exact amount of time that was quoted. Everything was explained clearly and there were no surprises at all. I was extremel More

by DOUGLASLSHAW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2019 -

Joe Rizza Acura responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Rawan Altaher - raltaher@rizzacars.com

January 04, 2019

Good Experience I was provided what I asked for and was also informed that there were other options available. I was satisfied once I left the dealership. More

by URAHAPPY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Gronowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar Hammad
Jan 07, 2019 -

Joe Rizza Acura responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is satisfied with the overall experience. We look forward to working with you again! Sincerely, Rawan Altaher - raltaher@rizzacars.com

January 04, 2019

Wait time is not too long, and personnel are helpful. This time service was just a little more than an hour. This was an oil change. Personnel helpful and friendly. Helped to sync my new phone. More

by BLAZEBUNZ2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2019 -

Joe Rizza Acura responded

Thank you so much for taking the time to write this review. I'm very happy to hear about your positive experience at Joe Rizza Acura. If you have any further needs, do not hesitate to stop by for a visit. Sincerely, Rawan Altaher - raltaher@rizzacars.com

January 04, 2019

Best Car Purchasing Experience I've Had I spent the last 30 days looking for a new vehicle. I researched online, stopped at over 10 dealerships and test drove several vehicles. The buying ex More

by ERIELAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Gronowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Lagiglio, Omar Hammad
Jan 07, 2019 -

Joe Rizza Acura responded

I really appreciate you being so kind as to write this review about our dealership. It’s quite an accomplishment to hear that Ed and Anthony provided you the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Sincerely, Rawan Altaher - raltaher@rizzacars.com

January 03, 2019

Tech issue Matt took care of the problem quickly and efficiently was in and out in less than an hour! I will definitely return the next time I need service. More

by lmk121956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2019 -

Joe Rizza Acura responded

Thank you for this great review! We're excited to hear that Matt took care of you! He is a great asset and we appreciate all he does. Sincerely, Rawan Altaher - raltaher@rizzacars.com

January 01, 2019

xxxx me over price the car Didn’t like the car I want a truck owe me some money back very unhappy with the car u never go to Acura again More

by REDBUGSBUNNY9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt Fondren
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar Hammad
January 01, 2019

Professional quick service! Service department is focused in on making sure they are meeting your needs! Won’t be buying another vehicle from anywhere else! Been an awesome ex More

by kirstenbenson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Guinta, Omar Hammad
Jan 02, 2019 -

Joe Rizza Acura responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you, please feel free to let us know. Sincerely, Rawan Altaher - raltaher@rizzacars.com

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