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Joe Rizza Acura

Orland Park, IL

4.6
2,082 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows: Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success. We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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8150 W 159th St

Orland Park, IL

60462

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Showing 2,082 reviews

January 23, 2019

Consistent good service This was a service follow-up to resolve issues noted during my oil change. The Service Department accommodated my need for a loaner and even expedited More

by KDRAYMOND1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlotte Guinta
Jan 24, 2019 -

Joe Rizza Acura responded

We are committed to providing top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate you taking the time to leave us this great feedback. We look forward to seeing you on your next visit. Sincerely, Rawan Altaher - raltaher@rizzacars.com

January 23, 2019

Great experience Very happy with my experience at Joe Rizza Acura. Sales rep Lenden Donnels was very helpful and friendly. Will recommend to all my friends and family. More

by jpbutkus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lenden Donnels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2019 -

Joe Rizza Acura responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Rawan Altaher - raltaher@rizzacars.com

January 22, 2019

general maintance Very satisfied with the maint. service and with the service rep. JR Acura takes excellent care of its customers. They answered all my questions and c More

by DERRICKBAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2019 -

Joe Rizza Acura responded

Your kind words mean a lot to us. We always strive to provide the utmost in quality and customer satisfaction. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Rawan Altaher - raltaher@rizzacars.com

January 22, 2019

Great experience Came in for an oil change and was greeted in a timely fashion and was told vehicle would be ready in one hour. Vehicle was ready as promised, maybe 10 More

by VALERIA5927
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Guinta
Jan 24, 2019 -

Joe Rizza Acura responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Rawan Altaher - raltaher@rizzacars.com

January 17, 2019

Service department is great, always delivers on time and are straight forward and trustworthy on what needs to be done. Always a please to deal with Matt and Charlotte. More

by RONOD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Guinta
Jan 22, 2019 -

Joe Rizza Acura responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle needs and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Sincerely, Rawan Altaher - raltaher@rizzacars.com

January 16, 2019

Friendly, Low Pressure, Professional Dealership Overall pleased with interaction with Joe Rizza Acura. They were low pressure, honest, and easy to deal with. More transparent set pricing would be More

by travwill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Hammad
Jan 17, 2019 -

Joe Rizza Acura responded

Congratulations on your purchase! It's delightful to know that we were able to provide you with a pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Sincerely, Rawan Altaher - raltaher@rizzacars.com

January 14, 2019

Excellent Service Joe Rizza Acura Service team provided excellent service, as they always do. I was greeted by service attendant when entered the service area and my ve More

by Vaidas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2019 -

Joe Rizza Acura responded

Thank you for taking the time to submit this awesome feedback. Hearing that you received excellent service is always encouraging and reassures us of our commitment to our customers. Don't hesitate to contact us if there is anything else we can do for you. Sincerely, Rawan Altaher - raltaher@rizzacars.com

January 12, 2019

New Lease Acura TLX A-Spec I worked with Jeremy in internet sales and Anthony once I arrived at the dealership. Omar walked me through the financing of my first lease transactio More

by RONALDMILSAP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Hammad
Jan 15, 2019 -

Joe Rizza Acura responded

Thank you for taking the time to leave this review. Our team strives to build long-term relationships by delivering amazing service to each of our guests. We appreciate your business and look forward to working with you again! Sincerely, Rawan Altaher - raltaher@rizzacars.com

January 12, 2019

I am very satisfied with Joe Rizza Acura and their team! Great dealer, great customer service... love Acura vehicles. All Acura vehicles are excellent for me. I am very satisfied with my purchase. Thank you More

by Alopez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Schultz, Denise Manikouras
Jan 15, 2019 -

Joe Rizza Acura responded

Thanks for the wonderful review of your recent visit at our dealership. We strive for 100% customer satisfaction on each and every purchase and we hope you enjoy your new vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Rawan Altaher - raltaher@rizzacars.com

January 10, 2019

Oil change I always have a good experience. The only complaint that I have is they offer a free wash and vacumn. The wash is subpar and I have yet to ever see e More

by CLAMPP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Chojnowski
Jan 11, 2019 -

Joe Rizza Acura responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your comments will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss them in greater detail. Sincerely, Rawan Altaher - raltaher@rizzacars.com

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