Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Joe Rizza Acura
Orland Park, IL
2,067 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows:
Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success.
We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 4:30 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 4:30 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,067 reviews
January 04, 2019
Wait time is not too long, and personnel are helpful. This time service was just a little more than an hour. This was an oil change. Personnel helpful and friendly. Helped to sync my new phone. This time service was just a little more than an hour. This was an oil change. Personnel helpful and friendly. Helped to sync my new phone. More
by BLAZEBUNZ2000
Verified CustomerEmployees Worked With
January 04, 2019
Best Car Purchasing Experience I've Had I spent the last 30 days looking for a new vehicle. I researched online, stopped at over 10 dealerships and test drove several vehicles. The buying ex I spent the last 30 days looking for a new vehicle. I researched online, stopped at over 10 dealerships and test drove several vehicles. The buying experience that I had with Ed Gronowski and Anthony Lagiglio at Joe Rizza Acura was by far the best experience I have ever had buying a vehicle. Both Ed and Anthony were very cordial not only to me but also to my wife. Ed was extremely knowledgeable about the Acura line. The 2019 RDX had some changes from the prior year. If was not 100% sure of the answer he told me so and got the answer quickly. Ed also scheduled service to install a new remote start and sought me before and after the service to ensure all was well. The experience with the service department was also spectacular. As I told Ed and Anthony, I would recommend anyone looking for a vehicle to go to Joe Rizza Acura and ask for Ed or Anthony. More
by ERIELAND
January 03, 2019
Tech issue Matt took care of the problem quickly and efficiently was in and out in less than an hour! I will definitely return the next time I need service. Matt took care of the problem quickly and efficiently was in and out in less than an hour! I will definitely return the next time I need service. More
by lmk121956
Employees Worked With
January 01, 2019
xxxx me over price the car Didn’t like the car I want a truck owe me some money back very unhappy with the car u never go to Acura again Didn’t like the car I want a truck owe me some money back very unhappy with the car u never go to Acura again More
by REDBUGSBUNNY9
January 01, 2019
Professional quick service! Service department is focused in on making sure they are meeting your needs! Won’t be buying another vehicle from anywhere else! Been an awesome ex Service department is focused in on making sure they are meeting your needs! Won’t be buying another vehicle from anywhere else! Been an awesome experience thus far from buying to having work done! Thanks Joe Rizza! More
by kirstenbenson
Employees Worked With
Other Employees :
Charlotte Guinta, Omar Hammad
December 31, 2018
Awesome Customer Service Great Customer Service. Jim Sabbia was a pleasure to work with. Staff members make you feel at home and everyone is greeted with a smile. Great Customer Service. Jim Sabbia was a pleasure to work with. Staff members make you feel at home and everyone is greeted with a smile. More
by Wheeler
Employees Worked With
Omar Hammad
December 31, 2018
Great Service Counts The service department does a great job of taking care of your vehicle.The work done is exactly what you need at the moment. They don't pressure you t The service department does a great job of taking care of your vehicle.The work done is exactly what you need at the moment. They don't pressure you to get work that's isn't necessary for the time being. More
by campanitas
December 31, 2018
My new car I bought a 2019 TLX A-Spec last week. The dealership was busy, and I had to wait a few hours to take delivery of the car after the deal was agreed, h I bought a 2019 TLX A-Spec last week. The dealership was busy, and I had to wait a few hours to take delivery of the car after the deal was agreed, however, the car was delivered to me beautifully detailed and ready to go. this was my fourth purchase from Joe Rizza Acura, and I will be back again in a few years. More
by LINDAK28
Employees Worked With
Other Employees :
Charlotte and Matt in Service. I always stop in to say to them. They are assets to your business., Chris Chojnowski
December 31, 2018
Great Experience I give Joe Rizza 5 stars because the customer service was EVERYTHING. They treat like family. Omar wasn’t just trying to finish the financial part he I give Joe Rizza 5 stars because the customer service was EVERYTHING. They treat like family. Omar wasn’t just trying to finish the financial part he was funny and made sure you knew everything about your contract before having you sign any papers this is the first Acura I have ever own and I’m sure I will be in a Acura from this point on. My TLX runs and performs GREAT. And Mark was so up front with everything as well. I recommend Joe Rizza of orland with 10 stars ?? More
by unvcindy2
Employees Worked With
Mark was awesome he explained everything where I understood was not trying to hide anything like most dealerships do. It was a great experience and I live my new 2016 Acura TLX , Omar Hammad
December 31, 2018
Great Service The folks are pros, treat customers very well and listen to your. Needs. They are helpful cheerful, ask questions when needed, and explain the repair The folks are pros, treat customers very well and listen to your. Needs. They are helpful cheerful, ask questions when needed, and explain the repair / parts process. More
by jerald.williams
Employees Worked With
Other Employees :
Charlotte Guinta, Omar Hammad, Chris Chojnowski
