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Joe Rizza Acura

Orland Park, IL

4.6
2,067 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows: Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success. We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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8150 W 159th St

Orland Park, IL

60462

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Showing 2,067 reviews

January 16, 2019

Friendly, Low Pressure, Professional Dealership Overall pleased with interaction with Joe Rizza Acura. They were low pressure, honest, and easy to deal with. More transparent set pricing would be More

by travwill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Hammad
Jan 17, 2019 -

Joe Rizza Acura responded

Congratulations on your purchase! It's delightful to know that we were able to provide you with a pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Sincerely, Rawan Altaher - raltaher@rizzacars.com

January 14, 2019

Excellent Service Joe Rizza Acura Service team provided excellent service, as they always do. I was greeted by service attendant when entered the service area and my ve More

by Vaidas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2019 -

Joe Rizza Acura responded

Thank you for taking the time to submit this awesome feedback. Hearing that you received excellent service is always encouraging and reassures us of our commitment to our customers. Don't hesitate to contact us if there is anything else we can do for you. Sincerely, Rawan Altaher - raltaher@rizzacars.com

January 12, 2019

New Lease Acura TLX A-Spec I worked with Jeremy in internet sales and Anthony once I arrived at the dealership. Omar walked me through the financing of my first lease transactio More

by RONALDMILSAP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Hammad
Jan 15, 2019 -

Joe Rizza Acura responded

Thank you for taking the time to leave this review. Our team strives to build long-term relationships by delivering amazing service to each of our guests. We appreciate your business and look forward to working with you again! Sincerely, Rawan Altaher - raltaher@rizzacars.com

January 12, 2019

I am very satisfied with Joe Rizza Acura and their team! Great dealer, great customer service... love Acura vehicles. All Acura vehicles are excellent for me. I am very satisfied with my purchase. Thank you More

by Alopez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Schultz, Denise Manikouras
Jan 15, 2019 -

Joe Rizza Acura responded

Thanks for the wonderful review of your recent visit at our dealership. We strive for 100% customer satisfaction on each and every purchase and we hope you enjoy your new vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Rawan Altaher - raltaher@rizzacars.com

January 10, 2019

Oil change I always have a good experience. The only complaint that I have is they offer a free wash and vacumn. The wash is subpar and I have yet to ever see e More

by CLAMPP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Chojnowski
Jan 11, 2019 -

Joe Rizza Acura responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your comments will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss them in greater detail. Sincerely, Rawan Altaher - raltaher@rizzacars.com

January 10, 2019

Great experience purchasing a vehicle Joe Rizza dealership is excellent for their courtesy, professionalism and overall exceptable customer service skills. We were greeted by (Ed) who made More

by JBUTLER1617
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Dumas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Gronowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Guinta, Omar Hammad
Jan 11, 2019 -

Joe Rizza Acura responded

Congratulations on your new car! We try to create a comfortable and stress-free environment for each and every customer. I will certainly pass the kind words along to Ed. Please let us know if we can do anything further to help. Sincerely, Rawan Altaher - raltaher@rizzacars.com

January 10, 2019

Excellent buying Service I was very impressed by your dealership service and cleanliness. Jim Sabbia took very good care of me and my purchase. He knew what I was interested i More

by joyforthecure
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Sabbia
Jan 11, 2019 -

Joe Rizza Acura responded

Thank you for this great review! We're excited to hear that Jim took care of you! He is a great asset and we appreciate all he does. Enjoy your purchase! Sincerely, Rawan Altaher - raltaher@rizzacars.com

January 07, 2019

Sensor Error I brought my MDX in for serving as my parking sensors were malfunctioning. I was regularly informed of the problem and timing to fix. They provided a More

by shawn.rackow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2019 -

Joe Rizza Acura responded

Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Rawan Altaher - raltaher@rizzacars.com

January 07, 2019

Fast and friendly service. Exactly as promised. Service was completed in the exact amount of time that was quoted. Everything was explained clearly and there were no surprises at all. I was extremel More

by DOUGLASLSHAW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2019 -

Joe Rizza Acura responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Rawan Altaher - raltaher@rizzacars.com

January 04, 2019

Good Experience I was provided what I asked for and was also informed that there were other options available. I was satisfied once I left the dealership. More

by URAHAPPY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Gronowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar Hammad
Jan 07, 2019 -

Joe Rizza Acura responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is satisfied with the overall experience. We look forward to working with you again! Sincerely, Rawan Altaher - raltaher@rizzacars.com

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