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Joe Rizza Acura

Orland Park, IL

4.7
2,084 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows: Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative ...
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8150 W 159th St

Orland Park, IL

60462

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Showing 2,084 reviews

February 20, 2019

Tom was amazing Have to say that Tom was great! Him and Pat did a great job of taking care of me and my wife. Love this dealership More

by jontrang2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar Hammad
Feb 20, 2019 -

Joe Rizza Acura responded

jontrang2013, thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Sincerely, Rawan Altaher - raltaher@rizzacars.com

February 20, 2019

Oil change Service is great, doesn’t take long l Pricing can be better or some kind of credit options. Other wise no problems. Staff is always nice More

by curiousgwen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2019 -

Joe Rizza Acura responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, Rawan Altaher - raltaher@rizzacars.com

February 20, 2019

Love them: Anthony, Steven, Omar ! Oh my goodness, that crew was the best !!! Anthony, Steven, Omar. They listen to what I wanted and they didn't stop until I walked away with a smile o More

by TDF1964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony, and Steven, Omar Hammad
Feb 21, 2019 -

Joe Rizza Acura responded

TDF1964, I sincerely thank you for going out of your way to write this review. We are very thrilled to hear that your experience with Anthony, Steven, and Omar was the best. They are wholly devoted to the success of our guests’ experiences and we are both lucky and proud to have them on our team. If you have any questions, please don't hesitate to reach out to us again. Sincerely, Rawan Altaher - raltaher@rizzacars.com

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February 20, 2019

Always a good experience Really nice and friendly and always good on service discounts and always in & out when I come to get my car serviced. The service advisors are really More

by Amberlyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2019 -

Joe Rizza Acura responded

Hi Amberlyn, and thank you! We can't tell you how much we appreciate your customer loyalty! We are happy that our service advisers are really nice and friendly during every visit. Don’t hesitate to reach out to us for anything else. Sincerely, Rawan Altaher - raltaher@rizzacars.com

Feb 21, 2019 -

Joe Rizza Acura responded

Hi Amberlyn, and thank you! We can't tell you how much we appreciate your customer loyalty! We are happy that our service advisers are really nice and friendly during every visit. Don’t hesitate to reach out to us for anything else. Sincerely, Rawan Altaher - raltaher@rizzacars.com

February 15, 2019

Great service! From making an appointment to dealing with staff and technicians I thought everyone was very professional and communicated very well. They also gave m More

by britt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2019 -

Joe Rizza Acura responded

britt, thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Sincerely, Rawan Altaher - raltaher@rizzacars.com

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February 15, 2019

Joe Rizza Acura, Best Dealership in Region Since my new TL purchase in 2009 to my latest TLX purchase in 2019 this dealer has done an outstanding job. No low balling. No bait and switch. No More

by CFMARSH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Manikouras
Feb 20, 2019 -

Joe Rizza Acura responded

I am happy to hear your time spent with Denise and Matt was pleasant. Congratulations on your new TLX! If you have any questions or need any further assistance, please come back to visit us. We look forward to seeing you in the future. Sincerely, Rawan Altaher - raltaher@rizzacars.com

February 14, 2019

Oil Change Oil change went well. Chris offered to look into a rear camera issue I'm having. I hope to hear back from him and perform this work soon. More

by cubs082003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2019 -

Joe Rizza Acura responded

Thank you for the feedback, cubs082003! Our top priority is exceptional customer care and we are proud that this was offered to you during your recent visit. Sincerely, Rawan Altaher - raltaher@rizzacars.com

February 14, 2019

Recall service I was able to Easily schedule my service appointment, loaner was made available. Service was done reasonably prompt and car was available at time req More

by FGARFIELD99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2019 -

Joe Rizza Acura responded

FGARFIELD99, thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Sincerely, Rawan Altaher - raltaher@rizzacars.com

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February 13, 2019

It was excellent! All we worked with were friendly, knowledgeable and professional. We would recommend this dealership to anyone interested in purchasing or leasing a c More

by Kar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Gronowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2019 -

Joe Rizza Acura responded

Kar, it is very kind of you to write us such a nice review. We are glad that our staff was friendly, knowledgeable, and professional. Thank you for the recommendation and please let us know if there's anything else we can do for you. Sincerely, Rawan Altaher - raltaher@rizzacars.com

February 13, 2019

New car purchase Great people to work with. Good price. Denise took time to show me the features on my new car. It was a fast pleasant experience. More

by dttar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Manikouras, Chris Chojnowski
Feb 14, 2019 -

Joe Rizza Acura responded

Thank you for leaving us this review, dttar. We are very happy to hear that you had a fast and pleasant experience with Denise. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care and enjoy your new car! Sincerely, Rawan Altaher - raltaher@rizzacars.com

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