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Joe Rizza Acura

Orland Park, IL

4.6
2,067 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows: Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success. We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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8150 W 159th St

Orland Park, IL

60462

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Showing 2,067 reviews

January 28, 2019

Quick and easy Pleasant experience. Nice work. Would recommend this place to anyone who looking for professional care of their car. Convenient hours to accommodate y More

by DAINERASIKIENE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2019 -

Joe Rizza Acura responded

It's delightful to know that we were able to provide you with such a pleasant experience. Thank you for your outstanding review and recommendation. We look very forward to seeing you again in the future! Sincerely, Rawan Altaher - raltaher@rizzacars.com

January 26, 2019

A Pleasant and Surprising Appointment The service was surprising. I was surprised that I could get an appointment on the same day that I called. I was also surprised that I was given a loa More

by LANDERSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2019 -

Joe Rizza Acura responded

We would like to thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We look forward to working with you again! Sincerely, Rawan Altaher - raltaher@rizzacars.com

January 24, 2019

2019 TLX My experience at Joe Rizza Acura was great!! My salesperson Denise was awesome also!! I would recommend this dealership to anyone looking for a Acura More

by E.pitts@sbcglobal.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Manikouras, Omar Hammad
Jan 25, 2019 -

Joe Rizza Acura responded

We appreciate you taking the time to share your feedback with us! We work hard to make sure our guests have a great experience. We will be sure to pass along your kind words to Denise and we look forward to seeing you again. Sincerely, Rawan Altaher - raltaher@rizzacars.com

January 23, 2019

Excellent Great sales consultant,who was very attentive,informative,and knowledgeable. Consultant did not put pressure on my wife or myself. would recommend sal More

by lmbhollie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Sabbia, Sales Consultant, Omar Hammad
Jan 24, 2019 -

Joe Rizza Acura responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Rawan Altaher - raltaher@rizzacars.com

January 23, 2019

Great environment! Was great service! Denise was fantastic! She demonstrated everything about the vehicle and was very high understanding of my time constraints. I was t More

by zackr76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Manikouras, Omar Hammad
Jan 24, 2019 -

Joe Rizza Acura responded

Reviews like yours are truly a breath of fresh air! Denise is truly an invaluable asset and we appreciate everything that she does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Rawan Altaher - raltaher@rizzacars.com

January 23, 2019

Consistent good service This was a service follow-up to resolve issues noted during my oil change. The Service Department accommodated my need for a loaner and even expedited More

by KDRAYMOND1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlotte Guinta
Jan 24, 2019 -

Joe Rizza Acura responded

We are committed to providing top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate you taking the time to leave us this great feedback. We look forward to seeing you on your next visit. Sincerely, Rawan Altaher - raltaher@rizzacars.com

January 23, 2019

Great experience Very happy with my experience at Joe Rizza Acura. Sales rep Lenden Donnels was very helpful and friendly. Will recommend to all my friends and family. More

by jpbutkus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lenden Donnels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2019 -

Joe Rizza Acura responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Rawan Altaher - raltaher@rizzacars.com

January 22, 2019

general maintance Very satisfied with the maint. service and with the service rep. JR Acura takes excellent care of its customers. They answered all my questions and c More

by DERRICKBAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2019 -

Joe Rizza Acura responded

Your kind words mean a lot to us. We always strive to provide the utmost in quality and customer satisfaction. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Rawan Altaher - raltaher@rizzacars.com

January 22, 2019

Great experience Came in for an oil change and was greeted in a timely fashion and was told vehicle would be ready in one hour. Vehicle was ready as promised, maybe 10 More

by VALERIA5927
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Guinta
Jan 24, 2019 -

Joe Rizza Acura responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Rawan Altaher - raltaher@rizzacars.com

January 17, 2019

Service department is great, always delivers on time and are straight forward and trustworthy on what needs to be done. Always a please to deal with Matt and Charlotte. More

by RONOD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Guinta
Jan 22, 2019 -

Joe Rizza Acura responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle needs and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Sincerely, Rawan Altaher - raltaher@rizzacars.com

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