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Joe Rizza Acura

Orland Park, IL

4.7
2,084 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows: Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success. We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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8150 W 159th St

Orland Park, IL

60462

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Showing 2,084 reviews

March 06, 2019

Smooth transaction My experience at Rizza Acura was very positive. I was treated well from the second I entered the showroom. Pat and Gerard did a great job of helping More

by Pete
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerard Dumas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar Hammad
Mar 06, 2019 -

Joe Rizza Acura responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Sincerely, Rawan Altaher - raltaher@rizzacars.com

March 05, 2019

Warranty Service on Transmission I’m and out in 10 minutes with a beautiful new loaner. Transmission needed new sensors installed, car in service for 2 days, now runs like new. It’s a More

by Jimmy, Tinley Park
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Caputo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2019 -

Joe Rizza Acura responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Rawan Altaher - raltaher@rizzacars.com

March 04, 2019

Great Customer Service! Joe Rizza Acura located in Orland Park, IL provided great customer service and they were awesome 😎 in showing professional hospitality. Len the sales More

by LYNNETTRAWILLIAMS3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lenden Donnels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2019 -

Joe Rizza Acura responded

We love hearing about customers that have a terrific experience at Joe Rizza Acura. We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Sincerely, Rawan Altaher - raltaher@rizzacars.com

March 01, 2019

Great experience Great overall experience. Quick and easy and salesman were amicable and helpful. I would recommend this place to anyone. I am very happy with my purch More

by ESKALA23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Lillie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2019 -

Joe Rizza Acura responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Sincerely, Rawan Altaher - raltaher@rizzacars.com

February 28, 2019

Oil change I brought my new RLX in for an oil change and to my surprise it was done for free for the first Oil change. I was greeted very nicely, and the oi More

by LIZGAFFNEY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Manikouras
Feb 28, 2019 -

Joe Rizza Acura responded

LIZFAFFNEY1, thank you for sharing this great feedback with us. We are glad that you were pleased with your experience with us. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, Rawan Altaher - raltaher@rizzacars.com

February 26, 2019

Great Service I am never disappointed with their customer service and patience. They do not pressure you for services. They provide me with a detail report on wha More

by NBTMBM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2019 -

Joe Rizza Acura responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, Rawan Altaher - raltaher@rizzacars.com

February 26, 2019

Good Experience Recenty I bought a car from Joe Rizza, It was a good experience and they are Really nice and friendly but Pricing can be better or some kind of credit More

by sujana.kondapaneni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Gronowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2019 -

Joe Rizza Acura responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Sincerely, Rawan Altaher - raltaher@rizzacars.com

February 23, 2019

AWESOME GREAT SERVICE - GREAT PEOPLE - VERY INFORMATIVE - EXTREMELY KNOWLEDGEABLE ANTHONY LaGIGLIO AND ALYSSA ADAMS - DID EVERYTHING ABOVE AND BEYOND FOR More

by DJCADILLAC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ANTHONY LaGIGLIO & ALYSSA ADAMS - EXCELLENT , Chris Chojnowski
Feb 26, 2019 -

Joe Rizza Acura responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Sincerely, Rawan Altaher - raltaher@rizzacars.com

February 23, 2019

Great Service Great service—oil change, wiper blade replacement, recall check and wash in less than an hour! Love the express service—very efficient! Charlotte an More

by rddsdv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kylie, Charlotte Guinta
Feb 26, 2019 -

Joe Rizza Acura responded

rddsdv, thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Sincerely, Rawan Altaher - raltaher@rizzacars.com

February 22, 2019

Good service Always willing to help me. Great staff. They know I have a tight budget and are trying to help. Denise is awesome. Well deserved recognition needed More

by CHRISREYES155
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Caputo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Manikouras, Chris Chojnowski
Feb 26, 2019 -

Joe Rizza Acura responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Rawan Altaher - raltaher@rizzacars.com

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