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Joe Rizza Acura

Orland Park, IL

4.6
2,067 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows: Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success. We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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8150 W 159th St

Orland Park, IL

60462

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Showing 2,067 reviews

March 22, 2019

Customer service Whenever I come to Acura, Orland Park dealer, Matt and Charlotte are first to welcome me and Always happy to see me!!! Plus they kno me by name! Als More

by jbutterflybluz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Manikouras, Charlotte Guinta
Mar 25, 2019 -

Joe Rizza Acura responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Rawan Altaher - raltaher@rizzacars.com

March 22, 2019

Great customer service from Omar Omar is very knowledgeable. He helped us better understand our lease and what metrics to focus on. He also helped us make the best choice More

by BCAMPBELLND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Hammad
Mar 25, 2019 -

Joe Rizza Acura responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Sincerely, Rawan Altaher - raltaher@rizzacars.com

March 22, 2019

What service is supposed to be Been a customer of this dealership for 13 years. Only reason is the Service Department and Parts Department. They take care of me like family. Ted, Ch More

by Sam S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Dodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Guinta
Mar 25, 2019 -

Joe Rizza Acura responded

Thank you for putting your trust in Indy Honda! We pride ourselves in our service department’s ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, Rawan Altaher - raltaher@rizzacars.com

March 20, 2019

Oil change,brakes ,seat repair. I visited the service section earlier in the month for a key fob programming & inquired about a seat repair & was inform it could be done, since I n More

by Acura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : A.Santiago, Charlotte Guinta
Mar 21, 2019 -

Joe Rizza Acura responded

We appreciate your kind words, Acura. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, Rawan Altaher - raltaher@rizzacars.com

March 19, 2019

Oil change Great job. Just came in for an oil change, it was a simple process. Was explained what would take place, inspection, asked if wanted car wash. In and More

by EDA2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Charlotte Guinta
Mar 21, 2019 -

Joe Rizza Acura responded

Thank you for reaching out EDA2016! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. Sincerely, Rawan Altaher - raltaher@rizzacars.com

March 19, 2019

Satisfied customer Everyone treated me like family. Upon entering the facility I was greeted with smiles and a warm welcome. The care of my car met my expectations. More

by Satisfied Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Guinta
Mar 21, 2019 -

Joe Rizza Acura responded

Thank you for the feedback, Satisfied Customer! Our top priority is exceptional customer care and we are proud that this was offered to you during your recent visit. Sincerely, Rawan Altaher - raltaher@rizzacars.com

March 18, 2019

Excellent service and very nice staff I came here to purchase a new car I found the staff to be very nice and professional.I came with my son in law who sells autos and felt that the price More

by PHAMADEH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Caputo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar Hammad, Chris Chojnowski
Mar 19, 2019 -

Joe Rizza Acura responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, Rawan Altaher - raltaher@rizzacars.com

March 15, 2019

Great all the way around, from sales people to car Sale manager, sales person, financial person, were very helpful in every way. The Best time in my life it went so smoothly buying a car. The word I’m More

by manuel.fuentes1949
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Manikouras, Omar Hammad
Mar 19, 2019 -

Joe Rizza Acura responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Rawan Altaher - raltaher@rizzacars.com

March 14, 2019

Great team to work with They made the process easy and efficient, and made sure I made an informed purchase. I never felt pressured or confused about any part of the process More

by tarheelneil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenden Donnels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar Hammad
Mar 14, 2019 -

Joe Rizza Acura responded

We appreciate you taking the time to share your feedback with us! We work hard to make sure the car-buying process easy and efficient. We will be sure to pass along your kind words to the team and we look forward to seeing you again! Enjoy your new vehicle! Sincerely, Rawan Altaher - raltaher@rizzacars.com

March 14, 2019

Great Service Team Did the work required timely and well. Checked for recall items and got those done at the same time. They provide the complimentary wash. They didn More

by dgouwens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2019 -

Joe Rizza Acura responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Rawan Altaher - raltaher@rizzacars.com

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