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Joe Rizza Acura

Orland Park, IL

4.6
2,067 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows: Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success. We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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8150 W 159th St

Orland Park, IL

60462

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Showing 2,067 reviews

April 04, 2019

Great service and Great people working in sales, service and parts department. Beautiful service area and amenities. Coffee and snacks. Friendly workers an More

by ANDREHOLLAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2019 -

Joe Rizza Acura responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Sincerely, Rawan Altaher - raltaher@rizzacars.com

April 03, 2019

Great experience! Came in to look at a new car for our daughter. Worked with Denise Manikouras. She has sold us cars before and we really enjoy working with her. She’s More

by theosys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Manikouras, Chris Chojnowski
Apr 04, 2019 -

Joe Rizza Acura responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, Rawan Altaher - raltaher@rizzacars.com

April 02, 2019

Waste of my time The wrong part ordered. I had to wait 1 hour to find that out. Need to reschedule appointment and come back when the problem should have been fixed o More

by FRAN100276
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Matt Fondren
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2019 -

Joe Rizza Acura responded

That is not the kind of experience we seek to provide, FRAN100276. Please call us when you can so we can address this together. Sincerely, Rawan Altaher - raltaher@rizzacars.com

April 02, 2019

Good shopping experience Bob Caputo was considerate and helpful during our car buying decision-making time in the showroom. Helped us understand various costs of our vehicle, More

by leachpainter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Caputo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The manager was helpful
Apr 03, 2019 -

Joe Rizza Acura responded

Thank you for taking the time to share your feedback regarding your experience at Joe Rizza Acura and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, Rawan Altaher - raltaher@rizzacars.com

March 29, 2019

Customer Service After researching for my next new car purchase, I narrowed my choices down to two top contenders. Acura being one of them. I recently went to Joe Ri More

by Melissa G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremiah, Alissa
Apr 02, 2019 -

Joe Rizza Acura responded

Thank you for taking the time to share your feedback regarding your experience at Joe Rizza Acura and congratulations on your 2019 Acura RDX! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, Rawan Altaher - raltaher@rizzacars.com

March 29, 2019

Awesome dealer I located the car I wished to purchase at Joe Rizza by searching online at acuracertified.com. I set an appointment to see the car and was not disappo More

by C Hamp66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Lagiglio, Denise Manikouras, Chris Chojnowski
Apr 02, 2019 -

Joe Rizza Acura responded

Thank you and congratulations on your purchase! We are so pleased that we could make your visit quick and easy, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, Rawan Altaher - raltaher@rizzacars.com

March 28, 2019

Great service Quick and easy experience buying my car - they were really friendly and not pushy. I would go back here for my next car due to the great experience. More

by valdezlexy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Manikouras
Apr 02, 2019 -

Joe Rizza Acura responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Joe Rizza Acura! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Rawan Altaher - raltaher@rizzacars.com

March 27, 2019

Great Experience! I shopped around for a vehicle, test driving many SUV's. I found Acura as my favorite as being a loyal Honda customer for many years. I returned back More

by medina.angel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Rizza Jr. , Denise Manikouras, Omar Hammad
Apr 02, 2019 -

Joe Rizza Acura responded

Congratulations on your 2019 RDX! We appreciate the feedback and are pleased that your experience with Denise was so positive. We look forward to seeing you again. Sincerely, Rawan Altaher - raltaher@rizzacars.com

March 26, 2019

Repeat Rizza Customer We appreciated the customer loyalty that Rizza Acura extended to my wife and I in the form of a favorable trade-in value for our Ford Edge, purchased More

by CC_Rider
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Gronowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Scott, Charlotte Guinta, Omar Hammad, Chris Chojnowski
Mar 26, 2019 -

Joe Rizza Acura responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Rawan Altaher - raltaher@rizzacars.com

March 26, 2019

Great service My car was taken back when I arrived and the service was completed as promised. I received my vehicle on time and cleaner than when I arrived! I will More

by EDGRANGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Caputo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar Hammad, Chris Chojnowski
Mar 26, 2019 -

Joe Rizza Acura responded

Thank you for the feedback, EDGRANGER! Our top priority is exceptional customer care and we are proud that this was offered to you during your recent visit. Sincerely, Rawan Altaher - raltaher@rizzacars.com

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