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Joe Rizza Acura
Orland Park, IL
2,084 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows:
Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success.
We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 4:30 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 4:30 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
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Showing 2,084 reviews
April 26, 2019
The best dealership Costumer service is great and they make you feel like family , also they have great deals on their vehicles and will try to find the best options for Costumer service is great and they make you feel like family , also they have great deals on their vehicles and will try to find the best options for you. More
by LUPITA11889
Verified Customer
April 26, 2019
Flat Tire Driving home from grocery shopping, I noticed I had a tire that had low pressure and dropping. The service department took my car in right away and re Driving home from grocery shopping, I noticed I had a tire that had low pressure and dropping. The service department took my car in right away and replaced the tire. I was back on the road in about 45 mins. More
by PAULCAFARO
April 24, 2019
Something was making a dragging sound underneath the car. I love bringing my car in for service because everyone is so nice. Yesterday I dealt with Kiley.....I think that is her name. She was very nice and I love bringing my car in for service because everyone is so nice. Yesterday I dealt with Kiley.....I think that is her name. She was very nice and friendly, and I was pleased with the service provided . There was no charge. When I walked in, Matt, Chris, and Charlotte all greeted with warmly. It is a great place to be at. I will always buy Acuras, and I will always come to Joe Rizza Acura. More
by ALICEDOHERTY
April 24, 2019
Awesome service I took my vehicle in for two recalls and they were taken care of immediately. I also went back a week later for some work to be done. I received a loa I took my vehicle in for two recalls and they were taken care of immediately. I also went back a week later for some work to be done. I received a loaner and everything was done under my warranty and I had my car back the next day. More
by WILEYSMOM
Employees Worked With
April 23, 2019
Best Service center ever. The staff was very friendly, courteous, and personable, they have a way of comforting , calming and educating you about concerns. I'd always heard tha The staff was very friendly, courteous, and personable, they have a way of comforting , calming and educating you about concerns. I'd always heard that Acura was a great automotive product but dealing with this product totally cosigns it. I will always bring my business to Joe Rizza. More
by eggist1
April 22, 2019
The Best Service Service department is always very courteous, helpful, knowledgeable, make you feel at ease and most importantly with a smile. At the top of my list b Service department is always very courteous, helpful, knowledgeable, make you feel at ease and most importantly with a smile. At the top of my list being a woman is honesty. I have been with Acura since 1994 and not once was an unneeded repair ever suggested. More
by CHARLOTT
April 18, 2019
New Lease The service was exceptional in my 16 years of leasing this was the quickest deal yet! Great sales and finance team. I went in told them exactly what I The service was exceptional in my 16 years of leasing this was the quickest deal yet! Great sales and finance team. I went in told them exactly what I wanted and the met every need. More
by msbella1976
April 18, 2019
Great Service. The service center is the best. Friendly people. Great dealership. Makes it easy to do business with. I always bring my car to Rizza Acura. The service center is the best. Friendly people. Great dealership. Makes it easy to do business with. I always bring my car to Rizza Acura. More
by spurls
April 16, 2019
Unsatisfied customer I received an oil change and tire rotation. My tires were not balanced. When I called on 4/16 I was informed that tires are only balanced at the req I received an oil change and tire rotation. My tires were not balanced. When I called on 4/16 I was informed that tires are only balanced at the request of the owner. This policy makes no sense to me. A balance should be automatically done with tire rotation. Due to the distance and my time constraints I had to take my care some place else in order to have my tires balanced. More
by ANGELA
Employees Worked With
Charlotte Guinta
April 15, 2019
Bomb.com! Pat, Len & Omar made my buying experience so easy & comfortable! They were so informative & helped me make the best decisions possible! I will recomme Pat, Len & Omar made my buying experience so easy & comfortable! They were so informative & helped me make the best decisions possible! I will recommend everyone i know to get new cars from this dealership. I’m so happy! Thanks so much everyone! More
by kierraajohnson21
