Joe Rizza Acura

Great Service. The service center is the best. Friendly people. Great dealership. Makes it easy to do business with. I always bring my car to Rizza Acura. The service center is the best. Friendly people. Great dealership. Makes it easy to do business with. I always bring my car to Rizza Acura. More

Unsatisfied customer I received an oil change and tire rotation. My tires were not balanced. When I called on 4/16 I was informed that tires are only balanced at the req I received an oil change and tire rotation. My tires were not balanced. When I called on 4/16 I was informed that tires are only balanced at the request of the owner. This policy makes no sense to me. A balance should be automatically done with tire rotation. Due to the distance and my time constraints I had to take my care some place else in order to have my tires balanced. More

Bomb.com! Pat, Len & Omar made my buying experience so easy & comfortable! They were so informative & helped me make the best decisions possible! I will recomme Pat, Len & Omar made my buying experience so easy & comfortable! They were so informative & helped me make the best decisions possible! I will recommend everyone i know to get new cars from this dealership. I’m so happy! Thanks so much everyone! More

Great Experience I had a great experience. Everyone worked really hard and I truly appreciated their efforts. I felt comfortable during the whole process. I told ever I had a great experience. Everyone worked really hard and I truly appreciated their efforts. I felt comfortable during the whole process. I told everyone about my experience. More

Oil Change I had an oil change done on my 2017 Acura, I have had issues with the last 2 oil changes, they did not empty the oil drip pan. The service manager as I had an oil change done on my 2017 Acura, I have had issues with the last 2 oil changes, they did not empty the oil drip pan. The service manager assured me it would be double inspected this time. I also requested that they look at the read drivers side door handle as it was loose. When I got in the car I checked the oil percentage gauge to find it was not reset. I had to go back in and have them perform this. The next day the rear door handle piece fell off. I also asked concerning a tire rotation, but never heard anything about if it needed it or not. They did want to sell me filter replacement and lower fluid replacement, but I told them no for both. I'll be looking elsewhere for no on for service and car purchases. More

7 strats experience!!! Fast service no hassle nice crew best experience in buying a car. Denise was very nice. Pat the GM is very honest and loves helping customers. Fast service no hassle nice crew best experience in buying a car. Denise was very nice. Pat the GM is very honest and loves helping customers. More

Needed a new key fob The girl who wrote up our order asked us (my daughter and I) if we wanted a complimentary car wash after they programmed the key fob. We told her it The girl who wrote up our order asked us (my daughter and I) if we wanted a complimentary car wash after they programmed the key fob. We told her it wasn’t necessary as my husband had recently washed it. We jokingly suggested that it could probably use a dusting. We then went outside to look at all the new cars to pass the time. When we came back in we noticed the lady who wrote up our order (unfortunately I don’t remember her name). She was actually dusting off my Car! She had taken us seriously and was dusting it off. Everyone we dealt with was more than helpful! They were all friendly, knowledgeable, courteous and just a pleasure to deal with. More

Recall work I was in for two recalls on my 2017 MDX. I was told the work would take approximately 2hrs. One hour in, my car was washed, vacuumed & ready for me to I was in for two recalls on my 2017 MDX. I was told the work would take approximately 2hrs. One hour in, my car was washed, vacuumed & ready for me to return home. Always a please take experience at Joe Rizza Acura! More

Great Service Came in for an oil change and tire plug. Received excellent service and the work was completed quickly. They finished my service and washed my car in Came in for an oil change and tire plug. Received excellent service and the work was completed quickly. They finished my service and washed my car in less than a hour. More

Another good experience purchasing a new RDX I liked the fact that no one was too pushy and that they were patient with our decision making process. They even brought the vehicle from another dea I liked the fact that no one was too pushy and that they were patient with our decision making process. They even brought the vehicle from another dealer as they did not have the exterior/interior color combination we wanted on their lot. Our salesman, Steve, seemed very knowledgeable about everything concerning the SUV we purchased and was certainly helpful in showing us how to set things up such as phones, navigation tools and safety features before we left the dealership with our new vehicle. This is our second time purchasing a vehicle at Rizza Acura. I’m sure we’ll be back when we purchase another. More