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Joe Rizza Acura

Orland Park, IL

4.6
2,067 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows: Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success. We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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8150 W 159th St

Orland Park, IL

60462

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Showing 2,067 reviews

May 01, 2019

Great Experience! This was the easiest car shopping / leasing experience. I have leased 2 cars from this dealership, and they are the best! I feel as though I got just More

by DAVENTINA1996
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Gronowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar Hammad
May 09, 2019 -

Joe Rizza Acura responded

Thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business and enjoy your new car! Sincerely, Rawan Altaher - raltaher@rizzacars.com

April 30, 2019

Friendly and speedy service as a walk in See above comment. Not much more to say...like multi point inspection and kind and. Courtesy demonstrated by service rep. Cashier provided and explain More

by SHAWRYSZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2019 -

Joe Rizza Acura responded

Thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values. Give us a call if you have any further questions! Sincerely, Rawan Altaher - raltaher@rizzacars.com

April 27, 2019

Great dealership Very professional service writers, they explain repairs needed and options available , the service department seems to be very accurate in terms of e More

by 708toma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Manikouras, Charlotte Guinta
Apr 30, 2019 -

Joe Rizza Acura responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, Rawan Altaher - raltaher@rizzacars.com

April 26, 2019

The best dealership Costumer service is great and they make you feel like family , also they have great deals on their vehicles and will try to find the best options for More

by LUPITA11889
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Caputo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar Hammad
Apr 30, 2019 -

Joe Rizza Acura responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, Rawan Altaher - raltaher@rizzacars.com

April 26, 2019

Flat Tire Driving home from grocery shopping, I noticed I had a tire that had low pressure and dropping. The service department took my car in right away and re More

by PAULCAFARO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kiley
Apr 30, 2019 -

Joe Rizza Acura responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Rawan Altaher - raltaher@rizzacars.com

April 24, 2019

Something was making a dragging sound underneath the car. I love bringing my car in for service because everyone is so nice. Yesterday I dealt with Kiley.....I think that is her name. She was very nice and More

by ALICEDOHERTY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kiley, Charlotte Guinta
Apr 24, 2019 -

Joe Rizza Acura responded

ALICEDOHERTY, thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Sincerely, Rawan Altaher - raltaher@rizzacars.com

April 24, 2019

Awesome service I took my vehicle in for two recalls and they were taken care of immediately. I also went back a week later for some work to be done. I received a loa More

by WILEYSMOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2019 -

Joe Rizza Acura responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Rawan Altaher - raltaher@rizzacars.co

April 23, 2019

Best Service center ever. The staff was very friendly, courteous, and personable, they have a way of comforting , calming and educating you about concerns. I'd always heard tha More

by eggist1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Fondren, Kylie Kieber
Apr 23, 2019 -

Joe Rizza Acura responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Rawan Altaher - raltaher@rizzacars.com

April 22, 2019

The Best Service Service department is always very courteous, helpful, knowledgeable, make you feel at ease and most importantly with a smile. At the top of my list b More

by CHARLOTT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Guinta
Apr 23, 2019 -

Joe Rizza Acura responded

Thanks for your perfect review, CHARLOTT! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Rawan Altaher - raltaher@rizzacars.com

April 18, 2019

New Lease The service was exceptional in my 16 years of leasing this was the quickest deal yet! Great sales and finance team. I went in told them exactly what I More

by msbella1976
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Manikouras
Apr 23, 2019 -

Joe Rizza Acura responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Sincerely, Rawan Altaher - raltaher@rizzacars.com

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