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Joe Rizza Acura

Orland Park, IL

4.7
2,084 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows: Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success. We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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8150 W 159th St

Orland Park, IL

60462

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Showing 2,084 reviews

May 16, 2019

Purchased a new car From the manager to the car porter nothing but the utmost professionalism was delivered. I was treated like royalty. I will only buy Acura from More

by joricistaro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenden Donnels
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2019 -

Joe Rizza Acura responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Rawan Altaher - raltaher@rizzacars.com

May 15, 2019

New car purchase great Very easy to buy a car from this dealership. Pat the gm and Chris the other manager were great to work with. I will send everyone I know there. More

by MARKYMARK365
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Chojnowski
May 17, 2019 -

Joe Rizza Acura responded

Mark, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again. Best, Rawan Altaher - raltaher@rizzacars.com

May 15, 2019

Fair & Professional Team The Financing and Sales experience was fair, effective and professional. Omar Hammad worked with me to arrive at a mutual comfort regarding financing More

by Joe S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Dumas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar Hammad
May 17, 2019 -

Joe Rizza Acura responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Rawan Altaher - raltaher@rizzacars.com

May 14, 2019

Awesome Denise was very kind and attentive to my needs. I like that she explained processes to me. If she didn’t know, she would ask. More

by Demi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa was very helpful., Denise Manikouras, Omar Hammad
May 17, 2019 -

Joe Rizza Acura responded

Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that Denise made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Best, Rawan Altaher - raltaher@rizzacars.com

May 14, 2019

The service was above my expectations! Im not sure what I was expecting, but the service was great and efficient from the moment I pulled my car into the service dept, until I left. No has More

by mo1yarrington
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Not sure who my service person was, I had an appt for a recall but everyone that I came across greeted me and was very pleasant..
May 17, 2019 -

Joe Rizza Acura responded

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Sincerely, Rawan Altaher - raltaher@rizzacars.com

May 10, 2019

Decent Dealership , No trust on Pre owned Certification cars I bought a Certified Pre owned Acura TLX from this dealer 04/30/2019, but i had 3 issues from the day one. So its hard to believe that these are actu More

by SID RAVINDRANATH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Gerard Dumas
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Chojnowski
May 10, 2019 -

Joe Rizza Acura responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Rawan Altaher - raltaher@rizzacars.com

May 10, 2019

Came for a recall visit. Was met within two minutes of appt time. Clean and welcoming waiting area and service provided with car wash was excellent. Bought my Acura at another More

by AUDREY.PEEPLES
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Charlotte Guinta
May 10, 2019 -

Joe Rizza Acura responded

We appreciate your marvelous feedback. It's our commitment to ensure quality customer care by providing clean and comfortable facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Sincerely, Rawan Altaher - raltaher@rizzacars.com

May 08, 2019

awesome service, great staff Always excellent service every time I bring my vehicle in, my needs are met. And I must mention the courtesy ride I received to and from mall was gr More

by cherylw24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Jurick
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Guinta
May 09, 2019 -

Joe Rizza Acura responded

Thank you so much for your review! We really appreciate your business and are so happy that we could consistently provide excellent service to you and your vehicle. We look forward to serving you again! Sincerely, Rawan Altaher - raltaher@rizzacars.com

May 07, 2019

Good! I liked Joe Rizza Acura. I feel they didn’t try and add extras that shouldn’t have been added like in other Acura dealer and then try and lower that w More

by HERRERA.LIZZETTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maritza Vargas, Omar Hammad
May 09, 2019 -

Joe Rizza Acura responded

Your fantastic review was awesome to read! Congratulations on your new car. I am happy we provided you with honest, friendly, and well-informed customer service. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Rawan Altaher - raltaher@rizzacars.com

May 07, 2019

Great Experience I went to all several dealerships along this strip in Orland Park. When I went to Joe Rizza Acura, I knew this was the place I wanted to do business. More

by STACYEVCLARK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Scott, Chris Chojnowski
May 09, 2019 -

Joe Rizza Acura responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you working with Chris. Thank you so much for your business and if you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Sincerely, Rawan Altaher - raltaher@rizzacars.com

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