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Joe Rizza Acura

Orland Park, IL

4.6
2,067 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows: Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success. We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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8150 W 159th St

Orland Park, IL

60462

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Showing 2,067 reviews

May 08, 2019

awesome service, great staff Always excellent service every time I bring my vehicle in, my needs are met. And I must mention the courtesy ride I received to and from mall was gr More

by cherylw24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Jurick
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Guinta
May 09, 2019 -

Joe Rizza Acura responded

Thank you so much for your review! We really appreciate your business and are so happy that we could consistently provide excellent service to you and your vehicle. We look forward to serving you again! Sincerely, Rawan Altaher - raltaher@rizzacars.com

May 07, 2019

Good! I liked Joe Rizza Acura. I feel they didn’t try and add extras that shouldn’t have been added like in other Acura dealer and then try and lower that w More

by HERRERA.LIZZETTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maritza Vargas, Omar Hammad
May 09, 2019 -

Joe Rizza Acura responded

Your fantastic review was awesome to read! Congratulations on your new car. I am happy we provided you with honest, friendly, and well-informed customer service. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Rawan Altaher - raltaher@rizzacars.com

May 07, 2019

Great Experience I went to all several dealerships along this strip in Orland Park. When I went to Joe Rizza Acura, I knew this was the place I wanted to do business. More

by STACYEVCLARK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Scott, Chris Chojnowski
May 09, 2019 -

Joe Rizza Acura responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you working with Chris. Thank you so much for your business and if you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Sincerely, Rawan Altaher - raltaher@rizzacars.com

May 07, 2019

First Acura purchase Everyone was amazing. Ed is a true professional who took the time to learn what I wanted, didn’t like and about our family needs in order to put me i More

by SUEBEE1228
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Gronowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2019 -

Joe Rizza Acura responded

Thank you for leaving us this review. We are very happy to hear that Ed could help get you set up with the perfect new car. If there is anything more we can do for you please feel free to come back and see Joe Rizza Acura anytime! Take care. Sincerely, Rawan Altaher - raltaher@rizzacars.com

May 06, 2019

Excellent and Quick Service Response as always This dealership consistently delivers above and beyond on service, price and ahead of time performance consistently. This is my third Acura, and the R More

by GJY III
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Caputo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2019 -

Joe Rizza Acura responded

We appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Joe Rizza Acura. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, Rawan Altaher - raltaher@rizzacars.com

May 06, 2019

After-the-sale service After purchasing a used Acura, I noticed a problem and called my sales consultant Denise. She promptly worked with the service department to get the More

by Bob S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Manikouras
May 09, 2019 -

Joe Rizza Acura responded

Thank you for leaving us this great review, Bob! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to contact Denise or pay us another visit. Take care! Sincerely, Rawan Altaher - raltaher@rizzacars.com

May 06, 2019

On my seventh vehicle Denise has worked with me for years on regular leases and new vehicles. She is exceptionally knowledgeable, friendly, and easy to do business with. More

by FGARFIELD99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Denise Manikouras
May 09, 2019 -

Joe Rizza Acura responded

Thank you for your loyalty to our dealership and for taking the time to write this review. Denise’s sales excellence is always consistent, and I’m glad your experience with her supports that. We aim to turn every person that visits us into a repeat customer. Sincerely, Rawan Altaher - raltaher@rizzacars.com

May 02, 2019

came in for and oil change. Friendly staff. Quick service The staff was courteous, and friendly. Would definitely recommend Acura. They’re very knowledgeable about the company and their services. Would contin More

by MLHENLEY177
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Chojnowski
May 09, 2019 -

Joe Rizza Acura responded

Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with courteous, friendly, and knowledgeable service on your car. We hope you will give us the opportunity to help you again whenever it’s time for your next car. Sincerely, Rawan Altaher - raltaher@rizzacars.com

May 02, 2019

Visit I was here to purchase my vehicle, after leading it originally. The process went smoothly and I was kept informed during every step of the process. More

by HUNTER7112M
Recommend Dealer
Yes
Employees Worked With
Chris Chojnowski
May 09, 2019 -

Joe Rizza Acura responded

Thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Sincerely, Rawan Altaher - raltaher@rizzacars.com

May 02, 2019

Pleased Customer Professional staff. Great Communication. Excellent Service. And a loaner Vehicle was provided. What more can anyone expect? (Oh, yes ... and a clean More

by kingjf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Guinta
May 09, 2019 -

Joe Rizza Acura responded

Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Rawan Altaher - raltaher@rizzacars.com

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