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Joe Rizza Acura

Orland Park, IL

4.6
2,067 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows: Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success. We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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8150 W 159th St

Orland Park, IL

60462

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Showing 2,067 reviews

May 27, 2019

Greate Sales Experience When I come to car buying I am a very lazy person because of the typical dealership pressured environment but at Joe Rizza Acura its a different place More

by Waqar Qadri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Manikouras, Omar Hammad
May 30, 2019 -

Joe Rizza Acura responded

Waqar, thank you for taking the time to write this review. We are pleased to hear that Denise was able to provide an overall positive experience. Enjoy your new vehicle and hope to work with you again! Kind regards, Rawan Altaher - raltaher@rizzacars.com

May 23, 2019

Great Service The service was excellent. I had 2 recalls that were handled promptly and professionally. I also had filters replaced. I used a coupon which was ho More

by NJRUIZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2019 -

Joe Rizza Acura responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Kind regards, Rawan Altaher - raltaher@rizzacars.com

May 17, 2019

Recall Appt was easy to make. Was on time and greeted with a smile by my name. Told me how much time they would need to fix recall. Told me if I need anythin More

by Sam S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Dodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Santiago , Charlotte Guinta
May 17, 2019 -

Joe Rizza Acura responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Rawan Altaher - raltaher@rizzacars.com

May 16, 2019

Purchased a new car From the manager to the car porter nothing but the utmost professionalism was delivered. I was treated like royalty. I will only buy Acura from More

by joricistaro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenden Donnels
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2019 -

Joe Rizza Acura responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Rawan Altaher - raltaher@rizzacars.com

May 15, 2019

New car purchase great Very easy to buy a car from this dealership. Pat the gm and Chris the other manager were great to work with. I will send everyone I know there. More

by MARKYMARK365
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Chojnowski
May 17, 2019 -

Joe Rizza Acura responded

Mark, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again. Best, Rawan Altaher - raltaher@rizzacars.com

May 15, 2019

Fair & Professional Team The Financing and Sales experience was fair, effective and professional. Omar Hammad worked with me to arrive at a mutual comfort regarding financing More

by Joe S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Dumas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar Hammad
May 17, 2019 -

Joe Rizza Acura responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Rawan Altaher - raltaher@rizzacars.com

May 14, 2019

Awesome Denise was very kind and attentive to my needs. I like that she explained processes to me. If she didn’t know, she would ask. More

by Demi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa was very helpful., Denise Manikouras, Omar Hammad
May 17, 2019 -

Joe Rizza Acura responded

Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that Denise made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Best, Rawan Altaher - raltaher@rizzacars.com

May 14, 2019

The service was above my expectations! Im not sure what I was expecting, but the service was great and efficient from the moment I pulled my car into the service dept, until I left. No has More

by mo1yarrington
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Not sure who my service person was, I had an appt for a recall but everyone that I came across greeted me and was very pleasant..
May 17, 2019 -

Joe Rizza Acura responded

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Sincerely, Rawan Altaher - raltaher@rizzacars.com

May 10, 2019

Decent Dealership , No trust on Pre owned Certification cars I bought a Certified Pre owned Acura TLX from this dealer 04/30/2019, but i had 3 issues from the day one. So its hard to believe that these are actu More

by SID RAVINDRANATH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Gerard Dumas
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Chojnowski
May 10, 2019 -

Joe Rizza Acura responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Rawan Altaher - raltaher@rizzacars.com

May 10, 2019

Came for a recall visit. Was met within two minutes of appt time. Clean and welcoming waiting area and service provided with car wash was excellent. Bought my Acura at another More

by AUDREY.PEEPLES
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Charlotte Guinta
May 10, 2019 -

Joe Rizza Acura responded

We appreciate your marvelous feedback. It's our commitment to ensure quality customer care by providing clean and comfortable facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Sincerely, Rawan Altaher - raltaher@rizzacars.com

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