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Joe Rizza Acura

Orland Park, IL

Overview
Employees
Reviews
Vehicles
4.6
2,101 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows: Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success. We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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8150 W 159th St

Orland Park, IL

60462

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Showing 2,101 reviews

June 13, 2023

Very nice but skimmers. Fast talkers that are focus on jacking up prices with slick moves More

by bernadine.long922
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Gerard Dumas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 14, 2023 -

Joe Rizza Acura responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, Bernadine, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

Jun 14, 2023 -

bernadine.long922 responded

I have an excellent credit rating. I ask for 72 months to pay off car loan. I was given 75 months so Joe Rizza Acura coukd collect more money. I was charfes a 9.88% rate for a 2016 acura rdx that cost $25,000+. I made a down payment that brought sale down to $19,000. "Are you making a down payment and uf yes how much" was the 3rd questioned asked of ne and then the skimming started to raise the cist up to $29,000+ at 75 years. Slicksters!!!!

June 11, 2023

Great car but needed 2400. 00 worth of work after the purchase. Not what is expected out of an Acura dealer. More

by TODD.PRENGER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2023 -

Joe Rizza Acura responded

Quality customer service is always our number one priority, so we're disappointed that we didn't meet your expectations. Thank you for choosing Joe Rizza Acura and please let us know how we can help. We look forward to having you as one of our valued customers for many more years to come!

June 10, 2023

Professional no nonsense buying experience. .best buying experience in my 69 years..the Gerard the sales consultant was very knowledgeable and helpful in our decision in purchasing the MDX. More

by DARR88K
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerard Dumas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony LaGiglio
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Jun 12, 2023 -

Joe Rizza Acura responded

Thanks for sharing about your experience with Joe Rizza Acura. We appreciate your business and hope to see you again soon!

June 08, 2023

Tom, Len and Tony as well as the finance man (can’t recall his name at the moment), took their time with us. The dealership has an A+ Service Department. I loved my 2016 RDX that I traded in for a More

by LYNDA.PEKALA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lenden Donnels
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 08, 2023 -

Joe Rizza Acura responded

Here at Joe Rizza Acura, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. Enjoy your new 2023 Acura MDX!

May 25, 2023

The process of turning in my leased car and getting a new one was easy and efficient. The people I worked with were very knowledgeable and eager to move through the process. I appreciate all their efforts. More

by EILEENKOR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 25, 2023 -

Joe Rizza Acura responded

It's great to hear that we were able to help you out. Glad we were able to get you into a new car! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Joe Rizza Acura!

May 19, 2023

Everything is always good to have the best dealerships around. This is my third car. I'm treated very good every time I go to for service or anything else. More

by BJ.MURPHY
Recommend Dealer
Yes
Employees Worked With
Jim Sabia and the Mngr
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May 21, 2023 -

Joe Rizza Acura responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 19, 2023

Very professional give me options and provide great services I have always been pleased with the service department. More

by Mootry
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Fondren
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May 21, 2023 -

Joe Rizza Acura responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Joe Rizza Acura, we look forward to having you as a valued customer for many years to come!

May 18, 2023

They have always taken care of any issues we've had. Service department is very courteous and informative. More

by THERESEGALVAN
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Fondren
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May 19, 2023 -

Joe Rizza Acura responded

Thanks for sharing about your experience with Joe Rizza Acura. We appreciate your business and hope to see you again soon!

May 14, 2023

Great service no problem great people great salesman nice cars great location and wonderful deals More

by MICHAEL.BLACKMON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2023 -

Joe Rizza Acura responded

Thank you for your business and this review, Michael. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 12, 2023

Service was quick and I was explained Staff was friendly and seemed knowledgable. I love the customer service care team. More

by MSDAY0715
Recommend Dealer
Yes
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May 14, 2023 -

Joe Rizza Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Joe Rizza Acura.

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