Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Joe Rizza Acura
Orland Park, IL
2,069 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows:
Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success.
We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 4:30 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 4:30 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,069 reviews
July 17, 2019
Excellent Service Highly Professional, technically knowledgeable, friendly & helpful staff (Charlotte Guinta is great!). Took care of the brake problem and the regular Highly Professional, technically knowledgeable, friendly & helpful staff (Charlotte Guinta is great!). Took care of the brake problem and the regular maintenance. Had precise recommendation for the brake problem and fixed it. Completed the work on time and kept me informed of the progress while waiting. Comfortable waiting area and easy access to the service staff. Have been servicing my 2008 MDX ever since bought from this dealer as new vehicle. Always provided a 100% satisfactory service. Great job! More
by SAPPAVU
Verified Customer
July 17, 2019
Superior service experience with Alyssa Adams Alyssa Adams was the representative assisting me. She was extremely knowledgeable and provided an amazing customer service experience throughout the e Alyssa Adams was the representative assisting me. She was extremely knowledgeable and provided an amazing customer service experience throughout the entire process. The experience was so amazing I traveled from LA to Il to finalize the deal. I prefer to handle business face to face. There are options available where the process could have been completed and I didn’t have to travel but I preferred to do so. I will definitely choose Joe Rizza Acura in the future! More
by MICHETTE_336
Employees Worked With
Alyssa Adams , Omar Hammad
July 16, 2019
Originally really upset, but they resolved the issue At first I was really upset and had some issues with the service department. I voiced my complaints and everything ended up OK. Actually then went a At first I was really upset and had some issues with the service department. I voiced my complaints and everything ended up OK. Actually then went above and beyond to make sure my car was fixed (issue with lane departure feature and then indicator lights....). More
by EMCCAFFREY
July 13, 2019
Great!!! The service Representatives kept me informed on what was going on with my car. I was there for a short of time which made my day. I was able to go ahe The service Representatives kept me informed on what was going on with my car. I was there for a short of time which made my day. I was able to go ahead and do my running around. More
by ALD_819
July 12, 2019
The repair was done quickly and I was on my way I had an appointment at 8:30 for a front transfer case change and the car was ready and washed by 9 am. This was well within my expectation. I had an appointment at 8:30 for a front transfer case change and the car was ready and washed by 9 am. This was well within my expectation. More
by Gkulp
Employees Worked With
Charlotte Guinta
July 11, 2019
New car purchase Friendly, hassle free, courteous all around. The sales, finance, and management were great! The online shopper tool was so easy to use and start my se Friendly, hassle free, courteous all around. The sales, finance, and management were great! The online shopper tool was so easy to use and start my search online. More
by ALICIAGARCIA1200
July 11, 2019
You guys are the best .Thank you for my new car i’m in love .They are very helpful,explaining all my questions I would recommend them to my friends. .Thank you for my new car i’m in love .They are very helpful,explaining all my questions I would recommend them to my friends. More
by WAWOZNY
July 10, 2019
Great. Chris and Matt were fantastic! This has turned into my new service center. I just need to find out if my purchased extended warranty from Napleton Honda can be used here...If you ca This has turned into my new service center. I just need to find out if my purchased extended warranty from Napleton Honda can be used here...If you can let me know I would be grateful. More
by JENNIFERADAMS001
July 10, 2019
Fast in and out Got car service faster than promised and cleaned. Everyone showed courtesy and friendliness. Everything was clean and neat in the waiting room and r Got car service faster than promised and cleaned. Everyone showed courtesy and friendliness. Everything was clean and neat in the waiting room and restrooms Coffee was excellent as well! More
by DTESTD
Employees Worked With
kylie keber
July 09, 2019
Good service I had my B123 service performed at Joe Rizza Acura recently. It was completed promptly. My vehicle was returned looking like it was well cared for dur I had my B123 service performed at Joe Rizza Acura recently. It was completed promptly. My vehicle was returned looking like it was well cared for during the service visit. Also got a much better price than my previous service center in the western suburbs. More
by mlloyd1
