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Joe Rizza Acura
Orland Park, IL
2,069 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows:
Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success.
We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 4:30 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 4:30 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
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Showing 2,069 reviews
August 10, 2019
Excellant Bent part replaced by the cooing system. My truck was hit 3yrs ago. This was discovered by the service department during a oil change. Truck drives mu Bent part replaced by the cooing system. My truck was hit 3yrs ago. This was discovered by the service department during a oil change. Truck drives must better. More
by Lena
Verified Customer
August 08, 2019
A1 plus service Everything is excellent. Price could b a little cheaper. The employees are very professional. I love Ted in service dept Matt also They are all p Everything is excellent. Price could b a little cheaper. The employees are very professional. I love Ted in service dept Matt also They are all pleasant to work with You all need to put better refreshments In waiting area😀 More
by JOSEPHINEYOUNG65
Employees Worked With
Other Employees :
Sue (paid my bill,), Denise Manikouras, Charlotte Guinta
August 06, 2019
Oil change and rear differential fluid Greeted by service member, Kylie, she was able to quickly get my information on what type of service I needed. Was told at the most an hour wait, b Greeted by service member, Kylie, she was able to quickly get my information on what type of service I needed. Was told at the most an hour wait, but if definitely was a lot quicker, about 40-45 minutes. Car was washed and vacuumed, looking like new. Great experience. More
by EDA2016
Employees Worked With
Kylie
August 02, 2019
Customer Service is top grade! Professional, clean, a luxury environment. Everything was explained to me with approximate recommendations for services that will maintain my vehicle. Professional, clean, a luxury environment. Everything was explained to me with approximate recommendations for services that will maintain my vehicle. Also reviewed any safety concerns, which were not present. Thank Goodness. More
by Melissa@777
Employees Worked With
Kylie
August 01, 2019
Servicr Staff was very prompt and courteous. Ensured that I was completely informed of the service that was being performed on my car. Followed up on exactly Staff was very prompt and courteous. Ensured that I was completely informed of the service that was being performed on my car. Followed up on exactly what was done. More
by kevinmelad
Employees Worked With
August 01, 2019
Only will discuss one person Charlotte is nice and helpful. Has been pleasant every time I have dealt with her. Tries to give you the best price and checks service history pretty Charlotte is nice and helpful. Has been pleasant every time I have dealt with her. Tries to give you the best price and checks service history pretty well. More
by GANNONFAMILY5
Employees Worked With
Charlotte Guinta
July 29, 2019
Took car in for an oil change The oil change was done promptly. They also cleaned my car. They also looked the car over and only recommended new tires sometime in the future. The oil change was done promptly. They also cleaned my car. They also looked the car over and only recommended new tires sometime in the future. More
by Patrick
Employees Worked With
July 29, 2019
Greatest A great atmosphere makes you want to spend money, clean and professional. Explain overview of services needed. Great coffee and snacks in waiting area A great atmosphere makes you want to spend money, clean and professional. Explain overview of services needed. Great coffee and snacks in waiting area. Thanks More
by WRIGHT2743
Employees Worked With
Charlotte Guinta
July 29, 2019
Last minute car trouble on a Friday handled by the staff Everyone was professional, knowledgeable and welcoming. They squeezed me in last minute. Also inspected the vehicle for other issues. Best of all, NO Everyone was professional, knowledgeable and welcoming. They squeezed me in last minute. Also inspected the vehicle for other issues. Best of all, NO HARD SELL, so honest as well. Will be going there from now on. More
by ellenredd1
Employees Worked With
Charlotte Guinta
July 26, 2019
Great Experience I had an excellent experience at the Rizza Acura Dealership. All staff members were friendly and not pushy in any way. Each member was knowledgeable I had an excellent experience at the Rizza Acura Dealership. All staff members were friendly and not pushy in any way. Each member was knowledgeable and explained things thoroughly. More
by ADRIENNEPAVEK
