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Joe Rizza Acura

Orland Park, IL

4.7
2,069 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows: Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success. We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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8150 W 159th St

Orland Park, IL

60462

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Showing 2,069 reviews

October 11, 2019

Great Service Perfect work, nice waiting room, incredible staff. I am not that wordy, 25 word minimum?? Seriously?? The oil change was good. This is getting to be l More

by PZACEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 15, 2019 -

Joe Rizza Acura responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Nora Rizza, Internet Director, (708)364-2281

October 11, 2019

Fast and friendly I was happy with the service they completed my car in less than an hour I thought they could’ve done a better job washing my car though stood still ha More

by Gail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know names
Oct 15, 2019 -

Joe Rizza Acura responded

Gail, we appreciate your kind words about our service team. Thank you for choosing Joe Rizza Acura for your vehicle needs. Sincerely, Nora Rizza, Internet Director, (708)364-2281

October 08, 2019

Service so swift My car stopped in the car wash on Sunday. I had my car towed to the Service Dept, which opened Monday morning at 7am. They fixed my car by 9am Monday More

by tanyawoodson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Linda Tew
Oct 09, 2019 -

Joe Rizza Acura responded

We appreciate your kind words. We are glad that we could get your car fixed up and back in good running order. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, Rawan Altaher - (708) 364-2228

October 07, 2019

Wonderful experience. Had a great experience. My service advisor did a great job of keeping me informed. She explained everything in detail. One of my best experiences More

by PDP35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kylie I think. She does sit in main service room
Oct 09, 2019 -

Joe Rizza Acura responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Rawan Altaher - (708) 364-2228

October 05, 2019

Promised 2nd set of keys not delivered credit score was good . I was given a high interest rate. Other than that it was a good experience . More

by MANUEL-MENA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Denise Manikouras
Oct 09, 2019 -

Joe Rizza Acura responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Rawan Altaher - (708) 364-2228

October 03, 2019

Great dealership They helped me to buy a new car and walked me through the process. They assisted me to get out of a bad car into a great car More

by CKSTEW22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Manikouras
Oct 09, 2019 -

Joe Rizza Acura responded

Thank you for writing this fantastic review! It is of the utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Sincerely, Rawan Altaher - (708) 364-2228

October 02, 2019

No pressure, clarity in communication My wife and I really understood the advantages of what a "Certified" vehicle entailed vs. just plain "used". I wanted to buy new, she wanted used, cer More

by EPOPT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Caputo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerard Dumas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2019 -

Joe Rizza Acura responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Rawan Altaher - (708) 364-2228

October 02, 2019

Great Service Denise did an amazing job helping me find the right car at the right price. I was in and out of the dealership in 2 hours and I love my new ILX! More

by MATTHEW.RIBBENS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Manikouras, Chris Chojnowski
Oct 09, 2019 -

Joe Rizza Acura responded

Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Denise was there to provide you with such amazing service! Thank you again and congratulations on your new ILX. Sincerely, Rawan Altaher - (708) 364-2228

October 01, 2019

So so Needs more diversity in the work place. Service is fine not a fan of Orland but it’s convenient. Where you buy your car from should feel like family. More

by Kay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlotte Guinta
Oct 03, 2019 -

Joe Rizza Acura responded

Thank you for the feedback, Kay! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Best, Rawan Altaher - (708) 364-2228

September 30, 2019

Great Experience Technicians are always honest and knowledgeable . They are also very friendly and pleasant. I was in and out in less than a hour. Great job More

by TRACYTUCKA5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2019 -

Joe Rizza Acura responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Best, Rawan Altaher - (708) 364-2228

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