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Joe Rizza Acura
Orland Park, IL
2,105 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows:
Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success.
We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 4:30 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 4:30 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
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Showing 2,105 reviews
November 26, 2019
Great people! Great experience. Every one at Rizza Acura was very helpful. They took the time to walk me thru all the paperwork and all the features on the car. Great Car. My wife Every one at Rizza Acura was very helpful. They took the time to walk me thru all the paperwork and all the features on the car. Great Car. My wife is very happy. More
by WFFRAZIER
Verified Customer
November 21, 2019
Fast and Efficient! The service provider are always pleasant. The waiting room is stocked with coffee and treats while you wait. The don’t pressure you to have all the ma The service provider are always pleasant. The waiting room is stocked with coffee and treats while you wait. The don’t pressure you to have all the maintenance done at once but I find them very honest in telling what your car needs. I have a 2014 MDX and I keep up on all the maintenance and my car runs really well! I will only Drive Acura from here on out! Best car ever!! More
by Deborah Morris
November 20, 2019
BEST SERVICE DEPARTMENT It’s reassuring, when visiting my Accura service department I know I will always be greated with a familiar face and a friendly smile. Matt, Charlotte It’s reassuring, when visiting my Accura service department I know I will always be greated with a familiar face and a friendly smile. Matt, Charlotte and Chris are the BEST !!!! More
by Christine
November 19, 2019
Fast, efficient and friendly They are genuinely friendly. They listen to the customer and try to accommodate their needs. They are truthful and transparent and never try to overs They are genuinely friendly. They listen to the customer and try to accommodate their needs. They are truthful and transparent and never try to oversell you. Chris in the service department went above and beyond to give excellent service. More
by SG3RD
Employees Worked With
November 19, 2019
Maintenance work experience. Chris did great job as usual getting me checked in and out the door with a loaner. Work was prompt and clean car delivered back to me when promised. Chris did great job as usual getting me checked in and out the door with a loaner. Work was prompt and clean car delivered back to me when promised. Very good experience!! More
by Dr1dr
Employees Worked With
November 18, 2019
Fast service They fixed my tire and the cost was only 25 dollars. Very quick turnaround and they kept me informed of the status of my car. They fixed my tire and the cost was only 25 dollars. Very quick turnaround and they kept me informed of the status of my car. More
by Jessica
Employees Worked With
November 16, 2019
Quick repair, great personnel. Brought the car in to replace a part in the emissions, was promised an hour and a half, and it was almost to the minute. Washed and good to go. No oth Brought the car in to replace a part in the emissions, was promised an hour and a half, and it was almost to the minute. Washed and good to go. No other problems noted! Always very polite and courteous service writers. More
by MJT0
November 15, 2019
Regular Oil / Filter Change / A Couple Of Issues I did ask why my tires were not rotated and wipers replaced per the service offer on your web site. Kylie Kerber replied that my RDX did not need eit I did ask why my tires were not rotated and wipers replaced per the service offer on your web site. Kylie Kerber replied that my RDX did not need either at this time. During her first status update with me she did tell me my 2017 RDX needed new tires but mine is a 2015 RDX. She initially had me and the work order mixed up with another customer. She did tell me when my car was finished that my battery is showing up as needing replacement soon. $194 seems high, so I declined for now so I can shop around a bit. Steve Brooks More
by SVBROOKS122
Employees Worked With
Kylie Kerber.
November 13, 2019
New car purchase Great experience! Denise was a pleasure to work with. She was very professional and made sure all of our needs were met. She made the car buying p Great experience! Denise was a pleasure to work with. She was very professional and made sure all of our needs were met. She made the car buying process easy. More
by BRIANNEB81
November 12, 2019
Service They are always very helpful and have great customer service! I would recommend this dealership service department. My car is not under warranty but w They are always very helpful and have great customer service! I would recommend this dealership service department. My car is not under warranty but we still come back. More
by Tj
