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Joe Rizza Acura

Orland Park, IL

4.7
2,069 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows: Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success. We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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8150 W 159th St

Orland Park, IL

60462

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Showing 2,069 reviews

October 25, 2019

Great customer service Very helpful. Helped answer any questions that I had. He reviewed my payments carefully and made sure I knew every luxury option available to me More

by SIDSTHEGREAT87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Chojnowski
Oct 27, 2019 -

Joe Rizza Acura responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

October 24, 2019

Oil Change,Plus I had an oil change and an inspection I thought of my stabilizer pin. It was my shock instead. They checked everything, brakes, tires, batteries, flui More

by SMOOTH668
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2019 -

Joe Rizza Acura responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

October 22, 2019

Outstanding customer service! Great attention to what customer was asking for & gave fair deal with excellent customer attention. I would (and have) recommend family & friends. Byr More

by dmmartin3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Byrone Hall, Paul Kay
Oct 23, 2019 -

Joe Rizza Acura responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

October 21, 2019

Never missed a beat I had an unexpected engine issue on my way back from the city. I thought I could make it to the dealership so I called service and got connected to Ch More

by Calz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Guinta
Oct 21, 2019 -

Joe Rizza Acura responded

Thank you for taking the time to write this wonderful review about our service department. I am extremely pleased that our team was able to locate and fix the problem in an efficient and professional manner. Thank you for your loyalty to us here at Joe Rizza Acura and we look forward to your continued business! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

October 20, 2019

A painless experience when we arrived we were met by the same salesman we had when we purchased an Acura TL 3 yrs. prior, Ed remember us from the previous sale. We talk ab More

by Ed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Gronowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2019 -

Joe Rizza Acura responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

October 18, 2019

Great service. I was in and out very fast, they were very helpful and answered every question I had about the vehicle. They accommodated to my needs and I left the l More

by MACGREGORSANDERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Gronowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2019 -

Joe Rizza Acura responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

October 18, 2019

Excellent Service The Rizza staff led by The GM Pat Dazzo could not have been more helpful. At one point Pat Dazzo actually put a service advisor and a technician on th More

by NR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2019 -

Joe Rizza Acura responded

Thank you for leaving us this great review! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

October 17, 2019

Oil change Ive been to 3 different acura deal ships for my maintenance work by far this has been the best service! Thank you to my advisor he was amazing!! Not s More

by Saida romero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2019 -

Joe Rizza Acura responded

Saida, thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Sincerely, Nora Rizza, Internet Director, (708)364-2281

October 15, 2019

professionalism Great people always friendly on professional , good price, excellent service ,always denise help me on me purchase ,nice person ,excellent seller 5 More

by HSANNCHEZ1452CIRCLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Manikouras
Oct 16, 2019 -

Joe Rizza Acura responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Nora Rizza, Internet Director, (708)364-2281

October 14, 2019

Quick, Courteous and Painless I was able to get the car serviced without an appointment, and completed in 30 minutes. This saved me a great deal of my valuable time More

by BKMAcura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Guinta
Oct 15, 2019 -

Joe Rizza Acura responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Nora Rizza, Internet Director, (708)364-2281

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