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Joe Rizza Acura

Orland Park, IL

Overview
Employees
Reviews
Vehicles
4.6
2,101 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows: Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success. We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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8150 W 159th St

Orland Park, IL

60462

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Showing 2,101 reviews

August 27, 2023

Jeremy Lillie was amazing to work with. Couldn't be happier with my 2023 MDX ASPEC! More

by Vicki Buss
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerard Dumas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Lillie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 28, 2023 -

Joe Rizza Acura responded

Thank you so much for taking the time to share your feedback with us, Vicki. We are delighted to learn about your positive experience and congratulations on your new MDX! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

August 18, 2023

Hassle-free car dealership, they go above and beyond to give you what you want. Jay is an EXCEPTIONAL salesperson!!! This dealership is so welcoming. They all are Nice & Polite, including the manager!! More

by Mo & Dell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 21, 2023 -

Joe Rizza Acura responded

Thanks for your feedback on your recent visit to Joe Rizza Acura. It's great to hear that Jay and our team were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

August 05, 2023

Not pushy for sale. When I did purchase the car Michael, took the time to show all the devices on my new car. More

by VALJACK1981
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Scumaci
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Aug 09, 2023 -

Joe Rizza Acura responded

Thank you for choosing Joe Rizza Acura. Your feedback and rating mean a lot to us. We're glad to hear that Michael was able to help, and we hope to see you again. Congratulations on your new purchase!

August 02, 2023

Trustworthy, excellent communication, and extremely transparent. I was very happy with how easy the entire car buying process was. I will definitely be returning to Rizza Acura for future car buying! More

by Christina M.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Sabbia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 03, 2023 -

Joe Rizza Acura responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

July 20, 2023

I don't know and waste my time. My wife, puppy and and I arrived from 11:00 am to 4:30pm too long wait in lobby and office. More

by GMARCHUK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Matt Fondren
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don't know their name cuz no introduce and no name on their shirt.
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Jul 24, 2023 -

Joe Rizza Acura responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we’re disappointed to learn that we didn’t meet your expectations, we’d love to try to turn things around and make sure the same thing doesn’t continue to happen.

July 09, 2023

Dealership was thorough and everyone was very kind. They provided me drinks and made sure that I had everything I needed while I was waiting. More

by DTRIMMEL
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Caputo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerard Dumas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Lillie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenden Donnels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Gronowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Sabbia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Manikouras
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Jul 10, 2023 -

Joe Rizza Acura responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 30, 2023

Very pleasant sales people to work with and got the deal done in no time. More

by STEP718
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jay Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 03, 2023 -

Joe Rizza Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 24, 2023

Great experience. No pressure. Knowledgeable salesman. One of the smoothest car buying experiences I've had. More

by billrusso
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Scumaci 5 stars
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Jun 26, 2023 -

Joe Rizza Acura responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Joe Rizza Acura are glad to have you as a customer.

June 17, 2023

Bill Kassanitz went above & beyond in finding a vehicle that fit my needs & financial capabilities. I have never purchased a car on my own and if it wasn’t for Bill, I would have been a psychological wreck More

by gblummer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Names listed in my notes above.
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Jun 19, 2023 -

Joe Rizza Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 16, 2023

You guys were good during the sale . But afterwards treated me as I didn’t exist. Tony was as rude as they come . Never again will I do business with you. More

by Rolando
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sales manager Tony
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Jun 20, 2023 -

Joe Rizza Acura responded

Rolando, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

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