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Joe Rizza Acura

Orland Park, IL

4.7
2,056 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows: Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success. We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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8150 W 159th St

Orland Park, IL

60462

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Showing 2,056 reviews

November 05, 2019

Customer Service at its best Awesome service as usual. The staff is always accommodating to my request and provides a detail summary of the results. I always recommend this deale More

by CIB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Manikouras, Charlotte Guinta
Nov 06, 2019 -

Joe Rizza Acura responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com, (708) 364-2281

November 04, 2019

Great service. Great person. Overall excellent experience. She made buying a car super easy and fast. Was very knowledgeable and straightforward. By far the best experience I have had with purchas More

by Amin H
Recommend Dealer
Yes
Employees Worked With
Denise Manikouras
Nov 04, 2019 -

Joe Rizza Acura responded

Thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com, (708) 364-2281

November 03, 2019

Honest, Thorough and Easy to Work With I drive out of my way past other Acura dealers to return to Joe Rizza Acura because I trust the team there. They have been consistently honest, fair a More

by CAMPBELL2347
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Guinta
Nov 04, 2019 -

Joe Rizza Acura responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com, (708) 364-2281

November 02, 2019

Joe Rizza Acura The staff was welcoming, informative and professional. I will tell anyone I know who's interested in purchasing a vehicle to try Joe Rizza Acura. More

by J_MILL77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom L. and Charles B., Chris Chojnowski
Nov 04, 2019 -

Joe Rizza Acura responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com, (708) 364-2281

November 02, 2019

Meant to be We were met by Jim Sabbia who was so knowledgeable and confident about his product, that he won us over. The pricing and warranty really impressed us. More

by PAMSTER31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Sabbia
Nov 04, 2019 -

Joe Rizza Acura responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com, (708) 364-2281

November 01, 2019

Excellent routine service Excellent, fast service experience. Always quick and precise. Excellent sales experience when I leased vehicle. Would highly recommend this dealership More

by Bob C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kylie, Charlotte Guinta
Nov 04, 2019 -

Joe Rizza Acura responded

Bob, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com, (708) 364-2281

October 30, 2019

Great deal Made it easy for me to communicate since I lived further south. I did everything over the phone and then when I got there all I had to do was pay and More

by WLIN_
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Manikouras, Chris Chojnowski
Oct 30, 2019 -

Joe Rizza Acura responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

October 25, 2019

Great customer service Very helpful. Helped answer any questions that I had. He reviewed my payments carefully and made sure I knew every luxury option available to me More

by SIDSTHEGREAT87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Chojnowski
Oct 27, 2019 -

Joe Rizza Acura responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

October 24, 2019

Oil Change,Plus I had an oil change and an inspection I thought of my stabilizer pin. It was my shock instead. They checked everything, brakes, tires, batteries, flui More

by SMOOTH668
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2019 -

Joe Rizza Acura responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

October 22, 2019

Outstanding customer service! Great attention to what customer was asking for & gave fair deal with excellent customer attention. I would (and have) recommend family & friends. Byr More

by dmmartin3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Byrone Hall, Paul Kay
Oct 23, 2019 -

Joe Rizza Acura responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

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