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Joe Rizza Acura

Orland Park, IL

4.7
2,069 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows: Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success. We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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8150 W 159th St

Orland Park, IL

60462

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Showing 2,069 reviews

December 16, 2019

Fabulous costumer service Joe Rizza Acura has the most accommodating and knowledgeable staff that I have ever dealt with. The service department is always there for questions o More

by APAWLAK04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Guinta
Dec 16, 2019 -

Joe Rizza Acura responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Nora Rizza, Internet Director, nrizza@rizzacars.com, (708) 364-2281

December 16, 2019

Emergency replacement of alternator Professional dealership. Customer focused. Always ready to listen first and then recommend. Been a customer since 2007. Can’t say enough about how g More

by CMJEKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Guinta
Dec 16, 2019 -

Joe Rizza Acura responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Nora Rizza, Internet Director, nrizza@rizzacars.com, (708) 364-2281

December 16, 2019

Poor quality wash. Good over all but I know it's just a courtesy hand car wash but wasn't a very good job in my opinion. Thanks More

by PCHALIK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlotte Guinta
Dec 16, 2019 -

Joe Rizza Acura responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Nora Rizza, Internet Director, nrizza@rizzacars.com, (708) 364-2281

December 16, 2019

Very recommended I love the service thAt I get a Joe Rizza Acura. I can’t wait until I purchase my new truck. I highly recommend them. More

by PAULINEHALL81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nora Rizza
Dec 19, 2019 -

Joe Rizza Acura responded

We cannot thank you enough for your wonderful review of Joe Rizza Acura and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

December 12, 2019

Brought my 2015 TLX in for the third time today regarding the faulty transmission (jerking while shifting) a known problem for 2015 TLX. They told me they cannot do anything about it because it is normal to More

by TLX
Recommend Dealer
No
Employees Worked With
Matt Fondren
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2019 -

Joe Rizza Acura responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com, (708) 364-2281

December 11, 2019

Rizza leaps and bounds better than McGrath. Tom and Charles did a great job. They worked the numbers up and gave us what we needed to buy the car. After our terrible experience at McGrath Acura, More

by BCONS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom and Charles. , Chris Chojnowski
Dec 12, 2019 -

Joe Rizza Acura responded

Thank you for your great review! We're glad to have Tom and Charles on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com, (708) 364-2281

December 11, 2019

2015 TLX v6 tech RECALL Brought in the car for the 2nd time with the same problem. and again they did some reprogram and told me it smoothen out a little bit. Drove the for m More

by Acura TLX
Recommend Dealer
No
Employees Worked With
Matt Fondren
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2019 -

Joe Rizza Acura responded

Our customers are our top priority, and it is concerning to read we didn’t meet your needs during your most recent visit. If you would like, please contact me at your earliest convenience so I may better understand what happened. I look forward to hearing from you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com, (708) 364-2281

December 10, 2019

great service problem with my battery and possible starter: the service was excellent, all questions were answered, concerns were evaluated and completed to my sat More

by SMDA165
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2019 -

Joe Rizza Acura responded

Thank you for leaving us this great review! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com, (708) 364-2281

December 10, 2019

3 Times a Winner, Service and Sales! From the '97 CL Coupe, to the TL Sedan and now, the new TLX , I see the pride they always feel when helping, explaining servicing, and just answerin More

by DJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Lillie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Gronowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Kay, Charlotte Guinta
Dec 10, 2019 -

Joe Rizza Acura responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com, (708) 364-2281

December 09, 2019

Perfect as always Perfect as always. Fast, kind and knowledgeable. Great service and pleasant experience. Would recommend to anyone and everyone I know. The customer se More

by ISZWAJNOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlotte Guinta, Rawan Altaher
Dec 10, 2019 -

Joe Rizza Acura responded

We cannot thank you enough for your wonderful review of Joe Rizza Acura and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com, (708) 364-2281

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