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Joe Rizza Acura
Orland Park, IL
2,106 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows:
Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success.
We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 4:30 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 4:30 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
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Showing 2,106 reviews
March 02, 2020
Always polite and courteous. Very helpful with the issues my car had. Car was ready when I was told it would be. Didnt have a problem obtaining the loaner vehicle. my car had. Car was ready when I was told it would be. Didnt have a problem obtaining the loaner vehicle. More
by HERRERAEVELIN
Verified CustomerEmployees Worked With
Charlotte Guinta
March 02, 2020
I would highly recommend this dealership for their knowledge and high quality service department. They truly care about finding answers and getting the job done right. knowledge and high quality service department. They truly care about finding answers and getting the job done right. More
by bcastro11@comcast.net
Employees Worked With
February 28, 2020
Outstanding dealership. Professional and courteous. Would recommend them to all.Sales personnel and new vehicle support staff pleasant and helpful. They know how to treat a customer recommend them to all.Sales personnel and new vehicle support staff pleasant and helpful. They know how to treat a customer More
by JMACH52
Employees Worked With
Other Employees :
Chris Chojnowski
February 27, 2020
All work was completed quickly and efficiently. We were given a loaner so we could get home. I have always experienced excellent service on my vehicle. given a loaner so we could get home. I have always experienced excellent service on my vehicle. More
by JMOE876
Employees Worked With
February 27, 2020
Quick attentive service. Ted is the best in the biz! I like the convenience factor. I feel like a am being taken care of well. like the convenience factor. I feel like a am being taken care of well. More
by DEBMILNE
Employees Worked With
February 24, 2020
I continue to take my 2006TL to Rizza Acura. They take very good care of my car and me. I always feel that the Service Department doesn't up sell me. As a senior woman this is a priority. All the sevice very good care of my car and me. I always feel that the Service Department doesn't up sell me. As a senior woman this is a priority. All the sevice people treat me with respect. I ESPECIALLY enjoy working with Charlotte. More
by CHOICESJUDY
Employees Worked With
Charlotte Guinta
February 21, 2020
We recently brought our car in for service. We were pleased with the ease of scheduling the appointment as well as the work that was done. Reasonably priced. We will use them again. pleased with the ease of scheduling the appointment as well as the work that was done. Reasonably priced. We will use them again. More
by jlsfoot73
Employees Worked With
February 20, 2020
Great customer service. I’m greeted with a friendly smile. Extremely detailed with what’s needed and what’s been done. The absolute Best Team. smile. Extremely detailed with what’s needed and what’s been done. The absolute Best Team. More
by Tracey
Employees Worked With
Charlotte Guinta
February 18, 2020
Doesn’t repair customer concerns unless there is money to be charged! Looks for reasons not to cover under warranty. Was told that a car accident 30,000 miles prior cause my wheel bearing to fail! Or says be charged! Looks for reasons not to cover under warranty. Was told that a car accident 30,000 miles prior cause my wheel bearing to fail! Or says “Acura is aware of the issue but currently has no solution.” Why would you threaten to charge me a diagnostic fee if this issue was already known by Acura? Customer service needs improvement! More
by Not a happy Customer 😡
Employees Worked With
Charlotte Guinta
