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Joe Rizza Acura

Orland Park, IL

4.7
2,056 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows: Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success. We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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8150 W 159th St

Orland Park, IL

60462

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Showing 2,056 reviews

January 11, 2020

Charlotte was superb as always. I was in and out with a car wash. Found out there were no major issues with my car. Great to know I can trust the dealership. More

by Nancy
Recommend Dealer
Yes
Employees Worked With
Charlotte Guinta
Jan 15, 2020 -

Joe Rizza Acura responded

Nancy, we are glad to hear you enjoyed your recent visit to our service department. At Joe Rizza Acura we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 10, 2020

I scheduled an appointment to have a recall done I made my appointment time and they gave me a time it would be completed and it was done I’m very happy with the service More

by Acura willie
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2020 -

Joe Rizza Acura responded

We appreciate the kind words, Acura. We look forward to seeing you again in the future! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 08, 2020

I came in for routine maintenance, oil change and tire rotation, was done in about 40 minutes. Including a complimentary car wash. Everyone at the dealership that I have dealt with has been great. More

by Bob
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James
Jan 09, 2020 -

Joe Rizza Acura responded

Bob, we are glad to hear you enjoyed your recent visit to our service department. At Joe Rizza Acura we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! Nora Rizza, Internet Director, nrizza@rizzacars.com

January 02, 2020

Quick and easy I went to the service department because I was having issues with my key fob. Chris was very courteous and had the issue solved quickly. Love the free More

by STMBAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2020 -

Joe Rizza Acura responded

Thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our service team, and we are thrilled to know Chris went above and beyond to identify and fix the problem with your vehicle. If you have any additional comments and/or questions, please feel free to contact us directly! Nora Rizza, Internet Director, nrizza@rizzacars.com

January 02, 2020

Purchased a new car Very professional and friendly staff...excellent experience! We would recommend this dealership to everyone that’s interested in purchasing an Acura. More

by walterstopka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kay, Denise Manikouras
Jan 09, 2020 -

Joe Rizza Acura responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Nora Rizza, Internet Director, nrizza@rizzacars.com

December 31, 2019

Alternator replacement Alternator failed; called dealership and advised of computer codes. Dealership recommended tiw to shop. Auto towed, recommended repairs telrphoned to More

by MrsMeadmaker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Guinta
Jan 02, 2020 -

Joe Rizza Acura responded

Thank you for the positive review and for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

December 31, 2019

Very Friendly Courteous Service Advisor. Very Friendly Atmosphere. Clean Waiting Room. Service was fast. Car wash and vacuumed the inside. Awesome service from star More

by Dziadziu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Chojnowski
Jan 02, 2020 -

Joe Rizza Acura responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

December 30, 2019

Great Service department I'm always happy with the accurate and efficient service I receive when bringing my car in for a repair. I feel I'm getting what I pay for. More

by Sandrakozlowski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2020 -

Joe Rizza Acura responded

Sandra, thank you so much for taking the time to share your kind words! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

December 30, 2019

100,000 mile service Set up my appointment for the 100,000 mile service the previous week so a loaner car would be available. Check-in was fast and efficient; I was on my More

by MCMILLER2000
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2020 -

Joe Rizza Acura responded

Thank you for the wonderful feedback! We can't tell you how much we appreciate your customer loyalty! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

December 24, 2019

Great service Had a routine oil change and service was quick and efficient. Chris was very thorough with explaining what was completed and what was needed for my ve More

by VALERIA5927
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2019 -

Joe Rizza Acura responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

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