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Joe Rizza Acura
Orland Park, IL
2,106 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows:
Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success.
We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 4:30 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 4:30 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
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Showing 2,106 reviews
April 02, 2020
The service was excellent as always. The facility was clean and the customer service was impeccable. I appreciate the precautions you and your team are taking to keep your customers safe. clean and the customer service was impeccable. I appreciate the precautions you and your team are taking to keep your customers safe. More
by ANDYANGEL
Verified CustomerEmployees Worked With
April 02, 2020
Special thanks to Joe Rizza Acura service dept. for the work done on my SUV. especially at these trying times. Also all the staff that were involved in getting my MDX delivered to us. work done on my SUV. especially at these trying times. Also all the staff that were involved in getting my MDX delivered to us. More
by mtoro82351
Employees Worked With
April 01, 2020
I was able to get into service 20 minutes to closing time for battery replacement on my 2015 Acura TLX. I was given an estimate cost over phone close to what I researched on the Acura website... and receive for battery replacement on my 2015 Acura TLX. I was given an estimate cost over phone close to what I researched on the Acura website... and received a surprise 15% discount. More
by Stephen
Employees Worked With
March 31, 2020
Great dealership This is the second Acura we've purchased at Joe Rizza. Our first was an Acura TL. While we looked at other dealerships, I can't imagine going anywhere This is the second Acura we've purchased at Joe Rizza. Our first was an Acura TL. While we looked at other dealerships, I can't imagine going anywhere else. More
by judywiegand
Employees Worked With
March 31, 2020
I bought my car at McGrath but I have had all the service done at Joe Rizza. The service has been so good and the people so friendly there is no way I would buy my new car from anybody but Joe Rizza done at Joe Rizza. The service has been so good and the people so friendly there is no way I would buy my new car from anybody but Joe Rizza More
by Jhart
Employees Worked With
March 27, 2020
Great service team and fast service! Professionally knows what they're doing unlike other dealerships! Would drive from Chicago to service with them in the future! what they're doing unlike other dealerships! Would drive from Chicago to service with them in the future! More
by Gino
March 27, 2020
They are attentive responsive and provides very good customer service. The car buying process was streamlined and efficient. I did have a problem with my touchpad, but they addressed it right away and m customer service. The car buying process was streamlined and efficient. I did have a problem with my touchpad, but they addressed it right away and made sure I was satisfied. More
by iluvbb79
March 26, 2020
The level of service and added value is exceptional. I’ve owned Acura’s for the last 10 years, there service department is always accommodating and pleasant to deal with. They make it hard to switch t I’ve owned Acura’s for the last 10 years, there service department is always accommodating and pleasant to deal with. They make it hard to switch to another make of vehicle. More
by aymuns
Employees Worked With
Other Employees :
Charlotte Guinta, Omar Hammad
March 26, 2020
My visit was great! Very friendly staff and quick service. They explained everything very well and answered all my questions. I will definitely be back! service. They explained everything very well and answered all my questions. I will definitely be back! More
by Lscahiablame
March 25, 2020
Very happy with how I was treated! The process with the financing and trade in was painless. I called another local dealer and they didn't call me back. financing and trade in was painless. I called another local dealer and they didn't call me back. More
by B_DERE
