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Joe Rizza Acura

Orland Park, IL

4.7
2,069 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows: Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success. We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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8150 W 159th St

Orland Park, IL

60462

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Showing 2,069 reviews

February 20, 2020

Great customer service. I’m greeted with a friendly smile. Extremely detailed with what’s needed and what’s been done. The absolute Best Team. More

by Tracey
Recommend Dealer
Yes
Employees Worked With
Charlotte Guinta
Feb 20, 2020 -

Joe Rizza Acura responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 18, 2020

Doesn’t repair customer concerns unless there is money to be charged! Looks for reasons not to cover under warranty. Was told that a car accident 30,000 miles prior cause my wheel bearing to fail! Or says More

by Not a happy Customer 😡
Recommend Dealer
No
Employees Worked With
Charlotte Guinta
Feb 21, 2020 -

Joe Rizza Acura responded

Our customers are our top priority, and it is concerning to read we didn’t meet your needs during your most recent visit. If you would like, please contact me at your earliest convenience so I may better understand what happened. I look forward to hearing from you. Nora Rizza, Internet Director, nrizza@rizzacars.com

February 18, 2020

Nice, clean, luv Charles and Tom who sold me my rdx and Kylie was knowledgeable and detailed, if no problems with my rdx I might get another Acura !! More

by Kay
Recommend Dealer
Yes
Employees Worked With
Kylie
Feb 20, 2020 -

Joe Rizza Acura responded

Kay, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 14, 2020

Rizza service review Great service and really appreciated the loaner vehicle! Also great that the cashier was open until 8:30 pm for loaner drop-off and payment! More

by cmeckert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris took care of me and service intake. Very friendly and courteous.
Feb 16, 2020 -

Joe Rizza Acura responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 12, 2020

This dealership has always had excellent service! The biggest deciding factor in my last ACURA purchase was because their service is so nice and easy to deal with. More

by SMOLCHIN
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt is also a top service rep!
Feb 13, 2020 -

Joe Rizza Acura responded

We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Joe Rizza Acura was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 12, 2020

After initially being disappointed that the vehicle I had been viewing online was being sold at the exact moment I arrived. I was about to leave until Gerard asked me specifically what I wanted and along wit More

by Flavinus
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Caputo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerard Dumas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Chojnowski
Feb 13, 2020 -

Joe Rizza Acura responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 12, 2020

The staff was very helpful. If I had any questions About The staff was very helpful. If I had any questions About my vehicle or the purchase of my vehicle I had great help. Highly recommended More

by brianjr27
Recommend Dealer
Yes
Employees Worked With
Charles Brunt
Feb 13, 2020 -

Joe Rizza Acura responded

Brian, thank you for taking the time to provide us such great feedback! We are always excited to hear of yet another customer leaving happy in an awesome car! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing Joe Rizza Acura! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 11, 2020

First time buying a car and I am so happy I had Denise to help me because she truly cared about what kind of car I was driving out with. If you want someone who’s sweet, considerate, and has a lot of experie More

by gbutzen
Recommend Dealer
Yes
Employees Worked With
Denise Manikouras
Feb 12, 2020 -

Joe Rizza Acura responded

We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Joe Rizza Acura was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 06, 2020

I had an absolutely phenomenal service experience.My I had an absolutely phenomenal service experience. My experience has been great thus far and I would absolutely recommend everyone I know looki.g to More

by RAYMAR1
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Manikouras, Chris Chojnowski
Feb 06, 2020 -

Joe Rizza Acura responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that our team worked hard enough to make your purchase completely painless. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 03, 2020

Very pleasant visit and excellent salesman Len. Still need training on the many new features and upgrades to the car. Didn’t take all day to finish the entire process. More

by VTHOMAS53
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerard Dumas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Dodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenden Donnels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar Hammad
Feb 21, 2020 -

Joe Rizza Acura responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Nora Rizza, Internet Director, nrizza@rizzacars.com

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