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Joe Rizza Acura
Orland Park, IL
2,069 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows:
Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success.
We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 4:30 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 4:30 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
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Showing 2,069 reviews
May 15, 2020
This is the only dealership that I go to. Everyone there is always kind and very helpful. The advisor keeps you informed from beginning to end about your vehicle. I never mind bringing my car in. is always kind and very helpful. The advisor keeps you informed from beginning to end about your vehicle. I never mind bringing my car in. More
by ECLARK9
Verified Customer
May 14, 2020
During this Pandemic I am happy to say your service department has maintained its high standards and my service visit was excellent ! Pleasant and professional staff department has maintained its high standards and my service visit was excellent ! Pleasant and professional staff More
by cnettles829
May 13, 2020
Always very accessible and responsive, with regular communications/updates. Waiting area is comfortable and clean. Service employees are all experienced, trustworthy and friendly/no pressure. communications/updates. Waiting area is comfortable and clean. Service employees are all experienced, trustworthy and friendly/no pressure. More
by TOMNOLAN
Employees Worked With
May 12, 2020
I’ve been a Joe Rizza customer for over 10 years. They always perform excellent work on my vehicles, go above and beyond to help when needed and they provide excellent customer service. always perform excellent work on my vehicles, go above and beyond to help when needed and they provide excellent customer service. More
by HEY.MELISSACOOK
May 11, 2020
They have been my dealer for 15 years and we have a solid relationship based on trust and integrity. Chris ii very knowledgeable of Acura Parts. relationship based on trust and integrity. Chris ii very knowledgeable of Acura Parts. More
by ROBERTLLOYD1213
May 11, 2020
Chris in service was great. My transmissio warning was flashing while I was driving. I called and he had me drive right over and gave me a loaner. Very good service flashing while I was driving. I called and he had me drive right over and gave me a loaner. Very good service More
by Maureen
Employees Worked With
May 11, 2020
This is the best dealership I’ve ever dealt with. They’re honest & they don’t try to take advantage of their clients like most dealerships hence why I take my Lexus to get service @ my Acura dealership & not honest & they don’t try to take advantage of their clients like most dealerships hence why I take my Lexus to get service @ my Acura dealership & not my Lexus dealership.. More
by MARKCHIBE
Employees Worked With
Other Employees :
Denise Manikouras, Charlotte Guinta
May 11, 2020
Mr Shultz my sales rep and the finance manager were awesome. Low pressure sales approach that really works for me. Would definitely recommend to a friend. awesome. Low pressure sales approach that really works for me. Would definitely recommend to a friend. More
by Harry
May 11, 2020
Very good Service. Appointment made in a timely manner. Very good Service. Appointment made in a timely manner. I did not have to wait at all. The time of service was excellent. I got a phone call just af Very good Service. Appointment made in a timely manner. I did not have to wait at all. The time of service was excellent. I got a phone call just after the car was finished. The car was ready and cleaned when I came to pick it up. I’m very happy with the service. More
by Mariusz
Employees Worked With
Andy Jurkowski mechanic - great service , Charlotte Guinta
May 11, 2020
Very professional and thorough. The job took several days to complete since there were multiple items to repair. Chris let me know that the job was going to take several days so it didn’t hit me unexpec days to complete since there were multiple items to repair. Chris let me know that the job was going to take several days so it didn’t hit me unexpectedly. The service was done in the time estimated. More
by MOKENA.DAVE44
