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Joe Rizza Acura

Orland Park, IL

4.7
2,069 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows: Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success. We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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8150 W 159th St

Orland Park, IL

60462

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Showing 2,069 reviews

May 19, 2020

Well, I have been a customer of Joe Acura since 2007. What kept me coming back is the people That works their. The service department is the best that I have dealt with, they make you feel that you a More

by FFS29
Recommend Dealer
Yes
Employees Worked With
Bob Caputo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Dodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Manikouras, Charlotte Guinta, Omar Hammad
May 22, 2020 -

Joe Rizza Acura responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

May 18, 2020

My Acura TLX Service Experience Excellent service and professional staff. The lounge area was spacious, clean and had several desk areas for me to complete my work while waiting on More

by cakiwowo2@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Denise Manikouras, Charlotte Guinta
May 19, 2020 -

Joe Rizza Acura responded

Thank you for the great review, Christopher! Please come visit us if you need anything else, be it service or sales. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

May 17, 2020

I had excellent customer experience with joe rizza Acura went through all the information and instructions throughly answered all of my questions and extra information very helpful for me my salesman Ed Gro More

by PDSTANDLEY
Recommend Dealer
Yes
Employees Worked With
Ed Gronowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul
May 19, 2020 -

Joe Rizza Acura responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes in. I'm happy to see that your visit reflects these values and that Ed assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

May 16, 2020

Always Prompt attention when you arrive and service associates are very good taking time to review your needs and communicate next steps. Follow up communication is good and car already as stated. 12 More

by patwernet
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Guinta
May 19, 2020 -

Joe Rizza Acura responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

May 15, 2020

The employees I worked worth did a great job. The service done to my vehicle was done in a timely fashion. It was a great experience. More

by CJKAILER21
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2020 -

Joe Rizza Acura responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

May 15, 2020

Hi there I would like to congratulate Rizza Acura on a fine service dept. and a shout-out to Chris for prompt attention great job all around. More

by WED42
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2020 -

Joe Rizza Acura responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

May 15, 2020

Great customer service. Courteous staff. Prices are fair and they dont tru to sell you services you dont need. Very trustworthy. I would recommend to anyone. More

by Hany
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2020 -

Joe Rizza Acura responded

We cannot thank you enough for your wonderful review of Joe Rizza Acura and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

May 15, 2020

Pleasant people, always fair and accurate. Very professional dealership. Quality of the service is top notch. Would recommend Joe Rizza to anyone. Car was delivered very clean. More

by judy.apavideo
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Guinta, Nora Rizza
May 19, 2020 -

Joe Rizza Acura responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

May 15, 2020

I brought my 2013 Acura ILX in for an airbag recall. I made the appt and got there and was greeted by Chris. He took info and prepped the car for the mechanic. Explained all that would be done, offered More

by Trish
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2020 -

Joe Rizza Acura responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

May 15, 2020

Worked with dealership to purchase a new RDX and we finished on timely manner and did not feel pressured to buy items I did not want. More

by willesco
Recommend Dealer
Yes
Employees Worked With
Tom Schultz, Alyssa,Paul Kay
May 19, 2020 -

Joe Rizza Acura responded

Thank you for sharing your feedback! It is very important to us that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

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