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Joe Rizza Acura

Orland Park, IL

4.7
2,056 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows: Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success. We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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8150 W 159th St

Orland Park, IL

60462

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Showing 2,056 reviews

May 20, 2020

Excellent service! Always pleasant to work with. Extremely knowledgeable and helpful. Got the job done in a timely manner. Service is always much appreciated and superb. More

by Lauren H
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2020 -

Joe Rizza Acura responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

May 20, 2020

I love the work that they do when I take my car for service. I had zero problems when the service.i will keep bringing my car there. More

by Freddyb5
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Guinta
May 22, 2020 -

Joe Rizza Acura responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

May 20, 2020

Thank you for disinfecting the car after service !!! Appreciate it very much. That was very nice of you considering this new COVID normal. Be safe! More

by LAURIEKOKAISL
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2020 -

Joe Rizza Acura responded

At Joe Rizza Acura, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

May 20, 2020

Mike the shuttle driver was awesome! I was picked up on time and dropped off quickly! Great conversation and very knowledgeable about Acura and cars in general. More

by wwilson0107
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Manikouras, Charlotte Guinta
May 22, 2020 -

Joe Rizza Acura responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

May 20, 2020

Great service in a timely manner, very courteous and respectable staff. Chris explained to me the other services that would need to be done in my car. The lady cashier (I couldn’t remember her name) wa More

by alec1025pt
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2020 -

Joe Rizza Acura responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

May 19, 2020

My sales person was fantastic!!!!She was a very My sales person was fantastic!!!! She was a very professional sales person. No pressure. Pat was also a pleasure working with .. I was also happy More

by bartonmillwork
Recommend Dealer
Yes
Employees Worked With
Todd Parady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Manikouras
May 19, 2020 -

Joe Rizza Acura responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

May 19, 2020

The service writer was good very professional . They were quick and my car was washed . I’m happy with everything that was done to my car More

by New2018rxd
Recommend Dealer
Yes
Employees Worked With
Bob Caputo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2020 -

Joe Rizza Acura responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

May 19, 2020

Well, I have been a customer of Joe Acura since 2007. What kept me coming back is the people That works their. The service department is the best that I have dealt with, they make you feel that you a More

by FFS29
Recommend Dealer
Yes
Employees Worked With
Bob Caputo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Dodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Manikouras, Charlotte Guinta, Omar Hammad
May 22, 2020 -

Joe Rizza Acura responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

May 18, 2020

My Acura TLX Service Experience Excellent service and professional staff. The lounge area was spacious, clean and had several desk areas for me to complete my work while waiting on More

by cakiwowo2@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Denise Manikouras, Charlotte Guinta
May 19, 2020 -

Joe Rizza Acura responded

Thank you for the great review, Christopher! Please come visit us if you need anything else, be it service or sales. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

May 17, 2020

I had excellent customer experience with joe rizza Acura went through all the information and instructions throughly answered all of my questions and extra information very helpful for me my salesman Ed Gro More

by PDSTANDLEY
Recommend Dealer
Yes
Employees Worked With
Ed Gronowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul
May 19, 2020 -

Joe Rizza Acura responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes in. I'm happy to see that your visit reflects these values and that Ed assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

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