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Joe Rizza Acura

Orland Park, IL

4.7
2,069 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows: Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success. We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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8150 W 159th St

Orland Park, IL

60462

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Showing 2,069 reviews

May 31, 2020

I really appreciate everyone at this dealership that treats me and my wife so wonderful everytime we go there for service or a purchase thank you so much for the wonderful experience. More

by RIVERAVALORIE
Recommend Dealer
Yes
Employees Worked With
Bob Caputo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Manikouras, Charlotte Guinta
Jun 03, 2020 -

Joe Rizza Acura responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Nora Rizza, Internet Director, nrizza@rizzacars.com

May 30, 2020

Good dealership. Need to work on diversity employees, but staff has been very helpful for the most part. I appreciate all the help with my car and friendly service. More

by LOVEGENI30
Recommend Dealer
Yes
Employees Worked With
Bob Caputo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Guinta
Jun 03, 2020 -

Joe Rizza Acura responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Nora Rizza, Internet Director, nrizza@rizzacars.com

May 26, 2020

Although I'm very persnickety about service, I always have gotten the service I expect at Joe rizza Acura. I've had three separate Acura automobiles serviced here for over 15 years. The service staff sho More

by Skip
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Guinta
May 27, 2020 -

Joe Rizza Acura responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

May 25, 2020

5 star dealership for sure! The place is top notch and the people are more than courteous! However, I cant wait to get rid of our '16 MDX. It rides like my 1 ton truck and is so jerky with accelleration t More

by trumann
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2020 -

Joe Rizza Acura responded

We appreciate the kind words. We look forward to seeing you again in the future! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

May 24, 2020

Had a nice experience purchasing our MDX. Everyone was helpful and professional. Alyssa was fantastic and took great care of us. Wish the staff took mask wearing more seriously. More

by EMK
Recommend Dealer
Yes
Employees Worked With
Alyssa Adams
May 27, 2020 -

Joe Rizza Acura responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

May 24, 2020

Express Service Outstanding service by outstanding personal. It's to bad that we live about a thousand miles away; otherwise, we decidedly would get our cars serviced More

by MARYNTOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2020 -

Joe Rizza Acura responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

May 23, 2020

We visited Joe Rizza ACURA service department and the attendants were very friendly and accommodating. They addressed our concerns and provided us with excellent service. More

by mustang05fan
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2020 -

Joe Rizza Acura responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

May 23, 2020

Everyone was great! This is my second car from Rizza. The only thing is that everyone should wear masks . Professional Staff . I will definitely refer someone to buy a car from Rizza More

by diamondwarren
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Caputo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay
May 27, 2020 -

Joe Rizza Acura responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

May 22, 2020

My service at joe rizza Acura was very good friendly staff and great environment i would strongly recommend my family and friends to buy a car from them without any doubt More

by Rick
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2020 -

Joe Rizza Acura responded

We cannot thank you enough for your wonderful review of Joe Rizza Acura and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

May 21, 2020

The service was quick, but I am concerned about the lack of adherence to COVID public health guidelines, ie. lack of masks being worn by all employees. There was congregating around coffee area by staff, an More

by EEPUGH
Recommend Dealer
No
Employees Worked With
Charlotte Guinta
May 22, 2020 -

Joe Rizza Acura responded

Hello, We appreciate your honesty and bringing your observations to the attention of our management, as we do not take the social distancing guidelines lightly. As a result of our staffs observed actions we will be enforcing stricter policies in terms of social distancing and the mandatory use of face coverings when unable to keep six feet apart and while around frequently used public areas throughout our dealership. We intend to take all possible measures to maintain a clean, safe and healthy environment for both our customers and employees. Thank you for coming forward so that we can take necessary actions to improve employee protocol. We apologize if anything you observed made you feel less at ease. Please be rest assure that this will be addressed immediately. If you need anything or would like to speak directly about your experience please reach out to me. Best Regards, Nora Rizza nrizza@rizzacars.com

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