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Joe Rizza Acura
Orland Park, IL
2,100 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows:
Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success.
We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 4:30 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 4:30 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
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Showing 2,100 reviews
November 20, 2023
Great service, extremely helpful and provided excellent, prompt service on a Saturday afternoon. We will definitely be be returning! prompt service on a Saturday afternoon. We will definitely be be returning! More
by S.KOLENO
Verified Customer
November 19, 2023
The staff were welcoming and knowledgeable. They kept their word regarding additional issues that required resolution. They found the best financial deal possible and presented viable options. They kept their word regarding additional issues that required resolution. They found the best financial deal possible and presented viable options. More
by Cardiva827
November 13, 2023
Tom Schultz was my sales professional. I can not say enough how well informed and comfortable I felt throughout the whole buying process! I very highly recommend this dealership and they h I can not say enough how well informed and comfortable I felt throughout the whole buying process! I very highly recommend this dealership and they have gained a lifelong customer!! Tom went above and beyond to make sure I knew everything my TLX had to offer. More
by ccastaneda1105
October 21, 2023
Signed deal sheet to buy car at agreed upon price and when they came back 30 minutes later they wanted to charge me more for a tax error as they put my wrong address into the system. I had to tell the when they came back 30 minutes later they wanted to charge me more for a tax error as they put my wrong address into the system. I had to tell them I was walking out the door before they ate the difference. Also - when I left with the car they finally handed me the second key and it was broke after closing on the car and me asking multiple times if it had two working keys. Little things but still not ideal situation. More
by MARKVOIGHT
Employees Worked With
Robert
October 17, 2023
Great experience wouldn't buy a vehicle anyplace else! The best from start to finish! The best from start to finish! More
by Nora93
October 13, 2023
My salesman Len and mgr pat were both very helpful,informative and knowledgeable about the car. I would highly recommend them for your next new car purchase. helpful,informative and knowledgeable about the car. I would highly recommend them for your next new car purchase. More
by NLRDR
October 13, 2023
Good Custumer service, they answered my question about the car, and they worked with me according to my budget the car, and they worked with me according to my budget More
by LVILLAREJO33
Employees Worked With
October 04, 2023
Pat, Robert, Todd in Accessories, and the guys in Service are so incredibly awesome! Their customer service is truly top notch! I don’t mind driving from Bourbonnais one bit!! I always laugh and smile when I are so incredibly awesome! Their customer service is truly top notch! I don’t mind driving from Bourbonnais one bit!! I always laugh and smile when I’m in here!! It truly is a phenomenal staff!!! More
by NanzerBrittany
