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Joe Rizza Acura

Orland Park, IL

4.7
2,069 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows: Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success. We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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8150 W 159th St

Orland Park, IL

60462

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Showing 2,069 reviews

June 11, 2020

Most laid back no pressure dealership I’ve ever been too. They let us take as much time as we wanted looking over cars and never bothered us with a bunch of questions about trade ins or payments or financing More

by HOUSEOFTOYS8
Recommend Dealer
Yes
Employees Worked With
Tom. Great guy
Jun 15, 2020 -

Joe Rizza Acura responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

June 10, 2020

Very clean and organized got issues resolved and in and out very fast. Exceptional Service, would highly recommend you to any and everyone I know More

by johnglaser55
Recommend Dealer
Yes
Employees Worked With
Brad Dodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Parady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Guinta
Jun 12, 2020 -

Joe Rizza Acura responded

Hello and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

June 10, 2020

The service department at Joe Acura is always the best they’re very efficient and knowledgeable and get you done quickly. I encounter no problems and friendly attitude More

by JMCS0407
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2020 -

Joe Rizza Acura responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Joe Rizza Acura, we value our customers and we look forward to seeing you on your next visit. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

June 09, 2020

Recent service at Rizza Acura I was greeted promptly upon my arrival. The service order was written up and I waited until the work was done. Very satisfied as always and they never More

by devldog4ever
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2020 -

Joe Rizza Acura responded

Thank you for the feedback! We are happy to hear about your positive experience at Joe Rizza Acura, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

June 09, 2020

Great experience. I love my new Acura. Enjoyed working with Denise and Pat This was a much better experience at this dealership than my last one years ago More

by sppath
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Manikouras, Omar Hammad
Jun 12, 2020 -

Joe Rizza Acura responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

June 09, 2020

It has always been a pleasure to have my car serviced at Rizza. The service technicians are always patient when explaining any additional suggested service. The wait times are never excessive and the enti More

by Amraglin
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Guinta
Jun 12, 2020 -

Joe Rizza Acura responded

Thank you for this amazing review of your experience with our staff here at Joe Rizza Acura! The experience you described is exactly what we aim for, and it’s great to know we’re exceeding our goals with our customers! Should you have any questions, feel free to reach out. Otherwise, we’ll see you at your next service appointment! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

June 08, 2020

Excellent job taking care of our issue. Great customer service. We appreciated your team calling attention to the recently issued recall when we came in. Thanks! More

by POSHBYHOL
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2020 -

Joe Rizza Acura responded

Hello and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

June 08, 2020

I've always liked the service when I bring my vehicle in. I'm always treated very nice. And the waiting area is comfortable. I will continue to come to your service department as long as I own a Acura More

by GWALKER106
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Guinta
Jun 11, 2020 -

Joe Rizza Acura responded

Hello and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

June 08, 2020

Service personnel have been working at Joe Rizza Acura a very long time and are very knowledgeable and conscientious. I am always very pleased whenever I get my vehicle serviced here. More

by scomcalist
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Gronowski
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Guinta
Jun 11, 2020 -

Joe Rizza Acura responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Joe Rizza Acura, we value our customers and we look forward to seeing you on your next visit. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

June 08, 2020

Very courteous polite organized. Keep up the good work. Excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent More

by RAEDYSS
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2020 -

Joe Rizza Acura responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

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