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Joe Rizza Acura
Orland Park, IL
2,056 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows:
Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success.
We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 4:30 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 4:30 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
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Showing 2,056 reviews
June 17, 2020
Tom Schultz was very thorough in explaining all the features of our new RDX ASPEC and helped setting everything up. Only hiccup was due to the hacked computer system features of our new RDX ASPEC and helped setting everything up. Only hiccup was due to the hacked computer system More
by CRA1965
Verified CustomerEmployees Worked With
Tom Schultz, Omar Hammad
June 16, 2020
Every time I come to the dealership with my car they fix the problem with the best service and repair ,so I will keep on bringing it back there thank you. the problem with the best service and repair ,so I will keep on bringing it back there thank you. More
by Freddyb5
June 16, 2020
I was very disappointed that only 1 employee that I saw was wearing a mask including the person who took my car. To say this made me nervous and uncomfortable is an understatement. There was also very litt was wearing a mask including the person who took my car. To say this made me nervous and uncomfortable is an understatement. There was also very little social distancing between some employees. I had to make sure I wiped my car down when I left because I didn’t feel comfortable knowing someone most likely in my car did not have a mask. Every time I have ever been here for service I have always had a very good experience. More
by irishbeatbox
Employees Worked With
Charlotte Guinta
June 16, 2020
Professional, reliable, and friendly service. The waiting area was comfortable and clean. The water, coffee and snacks that was made available was extra special. Thank You! waiting area was comfortable and clean. The water, coffee and snacks that was made available was extra special. Thank You! More
by JLWCHAMBERS
Employees Worked With
June 15, 2020
This dealer is always courteous and helpful. I would recommend Joe Rizza to anybody. Matt Chris and Charlotte are always pleasant and always take the time to ask how I am doing. recommend Joe Rizza to anybody. Matt Chris and Charlotte are always pleasant and always take the time to ask how I am doing. More
by Matt M
Employees Worked With
Other Employees :
Sue at the payment window., Denise Manikouras, Charlotte Guinta, Chris Chojnowski
June 15, 2020
Great service, quick and hassle free.. The sales representative explained the diagnostics clearly. The waiting area was clean and comfortable. Overall the service was a good experience. representative explained the diagnostics clearly. The waiting area was clean and comfortable. Overall the service was a good experience. More
by Donna W.
June 15, 2020
Nice and fast service car wash was great Nice friendly environment made me feel like I was at home which is awesome thanks for the great service environment made me feel like I was at home which is awesome thanks for the great service More
by Ejo
June 15, 2020
Great customer service and professional service staff. Reliable and credible. Will definitely return. Always satisfied when I leave. Too many words required for this survey. Reliable and credible. Will definitely return. Always satisfied when I leave. Too many words required for this survey. More
by wdavis8865
June 14, 2020
Customer service is great. Joe Rizza value their customers. They go above and beyond to satisfy their customers. I would recommend them to anyone that is looking to purchase or need their vehicle s customers. They go above and beyond to satisfy their customers. I would recommend them to anyone that is looking to purchase or need their vehicle serviced. More
by DWILLIAMS31
June 13, 2020
Always very helpful. They always go the extra mile and out of their way to make the service visit enjoyable. Their manager (Ted) and service advisors (Chris, Matt and Charlotte) are helpful, polite and kn out of their way to make the service visit enjoyable. Their manager (Ted) and service advisors (Chris, Matt and Charlotte) are helpful, polite and knowledgeable. Chris dropped my car off at my home (25 miles from dealership) after the last service and picked up the loaner car. Outstanding service! More
by PDHORI
