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Joe Rizza Acura

Orland Park, IL

4.7
2,056 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows: Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success. We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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8150 W 159th St

Orland Park, IL

60462

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Showing 2,056 reviews

June 26, 2020

I received superb service with Ted. Not only did he take care of my problem, he also saved me money by utilizing my own part. He deserves a raise. More

by Brenda
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2020 -

Joe Rizza Acura responded

Hi Brenda and thank you for your kind words. We are very happy to hear that Ted was so attentive during your visit to our dealership, and that he gave you some insight on your issue! You learn something new every day! Thank you again and we look forward to working with you again in the future! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

June 25, 2020

great people slow service went in there ready to pay cash, was not argue price. still the paper work took a couple hours. Otherwise very happy with them. friendly and left with More

by ANGELMOE4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Manikouras, Linda Tew
Jun 29, 2020 -

Joe Rizza Acura responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

June 19, 2020

Excellent service. Timely completion. O o o o o o o o o o o o o o o o o o o o o nhi More

by RONSTEPANSKY
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2020 -

Joe Rizza Acura responded

We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Joe Rizza Acura was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

June 19, 2020

I been to two other dealerships to service my car and by far Joe Rizza Acura has been the best one in terms of: communication and duration of service. More

by Diego Bello
Recommend Dealer
Yes
Employees Worked With
Charlotte Guinta
Jun 23, 2020 -

Joe Rizza Acura responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

June 19, 2020

Chris made arrangements to have my car picked up from my home, correctly diagnose the problem, perform the agreed upon service, and return it in a timely manner. I especially appreciate this because I am a More

by DPG1
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2020 -

Joe Rizza Acura responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

June 17, 2020

I always get excellent service from all the service team. It’s been that way for years. Probably one of the only places that’s been five stars. Thanks team and Acura. More

by RSRM514
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2020 -

Joe Rizza Acura responded

Hello and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

June 17, 2020

Service was good. Went in for an oil change and Service was quick. Car wash could've been better. The white lint from the towel was left all over my car. More

by Rere
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2020 -

Joe Rizza Acura responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

June 17, 2020

They were prepared and waiting for me at my appointed time. Gerard was great! He was very patient and thorough. It was a good experience. More

by MJW
Recommend Dealer
Yes
Employees Worked With
Gerard Dumas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Kay was great also!, Charlotte Guinta
Jun 18, 2020 -

Joe Rizza Acura responded

Hello and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

June 17, 2020

Charlotte contacted me right away to make the service appointment. They began the work on my car immediately and it was promptly ready for pickup. More

by MJW
Recommend Dealer
Yes
Employees Worked With
Charlotte Guinta
Jun 18, 2020 -

Joe Rizza Acura responded

Thank you for the feedback! We are happy to hear about your positive experience at Joe Rizza Acura, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

June 17, 2020

On the service end, everything is great. However I was extremely stressed by the fact that employees in this dealership weren’t wearing face coverings. More

by IseM
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2020 -

Joe Rizza Acura responded

Thank you for the feedback! We are happy to hear about your positive experience at Joe Rizza Acura, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

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