Joe Rizza Acura
Orland Park, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 4:30 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 4:30 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
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Everything was fine. I was taken in, told them what the problem was, leak in driver side rear tire, they checked it out told me what my options were and did the work. They washed and vacuumed my car. Th problem was, leak in driver side rear tire, they checked it out told me what my options were and did the work. They washed and vacuumed my car. The work took longer than expected. I would have liked to have been kept informed better. What the service tech said would be 1 1/2 hr. took 2 1/2 hr. Overall not a bad experience. More
Very friendly and professional since I bought my first Acura MDX in 2013:-) Buying a car it was the best experience I’ve ever had and it’s the same with the service. Acura MDX in 2013:-) Buying a car it was the best experience I’ve ever had and it’s the same with the service. More
Always great consistent service, been coming there for years ! Matt and Chris always meet my expectations !! Unfortunately I’m selling my acura so probably won’t see them any time soon years ! Matt and Chris always meet my expectations !! Unfortunately I’m selling my acura so probably won’t see them any time soon More
Said I needed trans fluid changed at 30k miles. Asked around and looked on Acura site, sounds like a scam Not sure I can trust them anymore. For a car rated so well the first couple years maintenance sur around and looked on Acura site, sounds like a scam Not sure I can trust them anymore. For a car rated so well the first couple years maintenance sure is expensive. Thought I could trust the dealer with oil changes More
Everyone is so nice and helpful. The staff made me feel welcome and comfortable. My sales guy was very friendly and a pleasure to talk to. He made my process run very smoothly. Pat the owner is the best ow welcome and comfortable. My sales guy was very friendly and a pleasure to talk to. He made my process run very smoothly. Pat the owner is the best owner . He’s a great guy. More
Charlotte and Matt in service are always amazing. Accommodating and clear on service, charges, and expectations. They are always rated A+. I was however completely dismayed at the sales staff walking Accommodating and clear on service, charges, and expectations. They are always rated A+. I was however completely dismayed at the sales staff walking around inside the showroom with no masks while the customers were being respectful and compliant. It’s shameful you’re willing to jeopardize people’s health while also making a profit of of them. Enforce mask wearing, most especially with your own staff More
Used pick-up & drop-off service. They were great. Everything was clean & handled with social distancing & masks. Even filed my rebate for me! Excellent service. Everything was clean & handled with social distancing & masks. Even filed my rebate for me! Excellent service. More
Very professional & courteous service. My salesman, Gerard always checks on me whenever I go in for servicing. I’m very happy w/my ZDX, I wish they make a comeback! I’m also happy to be apart of this A Gerard always checks on me whenever I go in for servicing. I’m very happy w/my ZDX, I wish they make a comeback! I’m also happy to be apart of this Acura family. More
Extremely professional and helpful. Explained everything thing upfront including additional cost of synthetic oil. Finished in a very reasonable time and my RDX looked great after the wash. thing upfront including additional cost of synthetic oil. Finished in a very reasonable time and my RDX looked great after the wash. More
Joe Rizza Acura is an excellent dealership with excellent sales people and excellent service. The process was easy and they are knowledgeable about their products!!! sales people and excellent service. The process was easy and they are knowledgeable about their products!!! More